London Cask Traders Reviews 289

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach, making the investment process clear and reassuring. Many highlight the excellent customer service, noting the team's responsiveness, support, and willingness to go the extra mile, especially for first-time investors. The company's events, including tastings and tours, are frequently mentioned as well-organized, insightful, and enjoyable, enhancing their understanding of whisky as both a product and an investment. However, some customers experienced issues with the follow-up service after a purchase, specifically regarding the delivery of welcome pack items and communication when trying to sell casks. A few other people also felt that the level of service and friendliness could drop if they were not immediately investing.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their whisky investments... See more

Service

Users describe positive interactions with service, highlighting the professionalism, expertise, and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as exemplary, impeccable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expect guidance on Cask selection by the sales agents and your asked what your investment requirements are whether they be short or long term. Seemless transaction and paperwork provided promptly. Reg... See more

Rated 5 out of 5 stars

Just enjoyed a trip to Volpecastello to gain an insight into the cask storage and bottling process. Meeting the team and seeing some of my Casks, all the while enjoying the overwhelming smell of w... See more

Company replied

Rated 5 out of 5 stars

Having attended a few events - the London Cask Traders team always make you feel welcome and know you personally. Their events are well organised and managed plus hosts are not just entertaining but a... See more

Rated 5 out of 5 stars

I have purchased 2 casks through London Cask Traders which are now safely stored at Volpe and Castello and gaining value as they mature. The company made the process easy and I'm very happy with the... See more


Company details

  1. Alcoholic Beverage Wholesaler

Written by the company

At London Cask Traders we source and supply whisky casks to investors looking to secure their capital and make healthy long term gains on their savings. We cater for everybody, including those looking to source a small cask for their grandchildren, couples and families looking to secure their nest egg with a range of high value casks, and also high-net-worth investors looking to spend £1m+ on some of the rarest, most exclusive casks on earth. Whisky has been proven to be one of the best performing assets, with the market showing exponential growth over the past decade. We ensure your cask investing journey is smooth and streamlined, so we manage the whole process for you, including sourcing your cask, arranging storage in a HMRC approved warehouse, delivering your ownership documents, ensuring your cask matures optimally and helping you achieve your profits once it is time to sell your cask.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

289 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Professional and transparent

London Cask Traders (LCT) provide a fully transparent service.

I have found some companies in the cask trading market to not provide full disclosure on commissions and fees - not these guys! Full upfront ‘we take x% when you sell’

I have always found full disclosure of how the market works, upcoming changes and potential additions to my portfolio. They also offer advice on how best to manage my portfolio taking into account the short-medium-long term plans!

Highly recommended!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I truly enjoy attending whisky events

I truly enjoy attending whisky events, especially those hosted by London Cask Traders. Each event is not only well-organised but also incredibly insightful. It provides an excellent platform to deepen my understanding of whisky as both a product and an investment. The opportunity to engage directly with experts, ask questions, and hear about current market trends has been invaluable for me.

What I particularly appreciate is the chance to meet like-minded individuals who are equally passionate about whisky. The atmosphere is always welcoming and professional, and I leave each event feeling more informed and confident in the choices I’m making with my investment.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

A Distinctive and Unforgettable Evening

I attended the London Cask Traders Whisky Tasting Dinner with a friend, and it was absolutely fantastic. Colin was knowledgeable and passionate, making the tasting both fun and insightful — we learned so much about truly appreciating whisky. The food was delicious and paired beautifully with each whisky, and the team took great care of us throughout the evening. The atmosphere was warm and welcoming, making it easy to relax and enjoy ourselves. A big thank you to everyone at London Cask Traders for making it such a special experience!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

London Cask Traders, great people, great investment

London Cask Traders have exceeded my expectations with their professionalism and expertise. Buying whiskey can seem daunting, but they guide you through every step, making you feel confident in your investment, they even encourage you to visit your barrel in the Scottish warehouse as further proof it exists, unlike some other traders I've come across!
Their whiskey tastings are also not to be missed, with a selection of fine drams, sometimes rare, and a delicious 6-course menu. If you're serious about whiskey investment, I highly recommend London Cask Traders.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Who owns the casks

I have dealt with these guys (and girls) for over 3 years now and have bought and sold numerous casks. their knowledge of the market is superb, i have been on Distillery tours and seen my casks stored in the V&C bonded warehouse (following the BBC documentory on whisky traders) and all my casks are held on the warehouse database under my name not LCT. (you do need an account with the Bonded warehouse)
I am very comfortable trading with this company and will continue to do so.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and knowledgable Company

I'm a professional photographer with 16 years experience, and I’ve worked with London Cask Traders Ltd a couple of times this year, documenting their bonded-warehouse client tours, here in Fife, Scotland. Each session has been really positive. LCT are easy to work with and their passion for what they do and the services they provide is clear.

Particularly, Oliver Court, (LCT Managing Director) brings deep knowledge of his subject and a genuine passion that makes the experience richer.

He’s clearly invested in every detail. It’s obvious this approach gives their clients a brilliant experience , and I love being able to capture that.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Expect guidance on Cask selection by…

Expect guidance on Cask selection by the sales agents and your asked what your investment requirements are whether they be short or long term. Seemless transaction and paperwork provided promptly. Regular arranged bonded warehouse visits & whisky tasting events. Really easy to get hold of the agents to discuss your investments performance. I have made two purchases to date & currently hold 4 casks.Highly recommended.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

5 star credentials …

I have been a client of London Cask Traders for several years. In that time I have bought casks and sold a couple. The Company are professional, understanding, informative and have made me a profit in the transactions.
Andrew Parker has helped me navigate the purchase and sales which enabled me to sell making a healthy profit after a few years.
I’d thoroughly recommend them to anyone looking for a different investment

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bought my first cask today as my first ever investment. Ben was brilliant and made everything go as smooth as possible, no trouble or doubts with buying from London Cask Traders. Will definitely be buying more in the future.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Its not a scam

Great team, especially Billy Daly and Alice. I had lots of reservations about Whisky investment. Yes at the higher end, big name whisky brands, big money its a proven investment. However down at the £3-15k end not so much certainty. Took a 'punt' and bought a number of casks in 2023. Bought one at £7.5k and just sold for £10k so pretty good profit for just under 2 years.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

My First Cask

I bought my first cask today with the friendly and professional help of Omar and the team at London Cask Traders. The whole experience was relaxed with no pressure selling or urgency. If you are considering investing in Whiskey then you cannot ask for a better service than the one LCT provides, I highly recommend them.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer services from all…

Excellent customer services from all staff and a massive thanks to louis whom first called and convinced me to invest in their company (lol) London Cask Traders he was very honest and friendly throughout the process, he explained everything I needed to know aswel as answering any of my queries, he's got great customer skills
also thanks to Alice & Daniel who helped with my puchasing and setting up processes etc,

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quality service, brilliant company …

I have received sound advice since investing with London cask traders,they have be supportive and lovely to deal with when I sold one of my two casks. The sale process was quick and made easy by the team

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent First-Time Investment Experience with Mark

As a first-time investor, I had an excellent experience with Mark at London Cask Traders last October. Mark was knowledgeable, patient, and never pushy—he took the time to explain everything clearly and helped me feel confident in my investment.

The process was smooth, with clear documentation and easy access to a client portal where I can track my casks details. Knowing my casks are fully insured and securely stored in an HMRC-bonded warehouse adds real peace of mind.

I started knowing very little about whisky investment, but Mark made the learning curve straightforward and enjoyable.

I feel confident about the long-term potential thanks to Mark’s honest guidance—no unrealistic promises, just clear facts. Even after the purchase, Mark and the Team has been responsive and supportive.

Thank you, Mark—highly recommended to anyone starting out with whisky cask investing.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Helped a lot during difficult circumstances

Fantastic company. Unfortunately I had to sell my two casks after 2 years due to unforeseen circumstances. Mark talked me through the options and told me exactly what was what. During a stressful time of moving country mark made a small part of it stress free

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

LCT - First Impressions - Account Director

First-time investor.

I reached out to London Cask Traders (LCT) for some info on investments; how, why, when, this was not some cold-calling asking for my money.

I was put through to Marty, who took me through the whole process, explaining the pros, cons, and why it would be a good investment. I put him through 10s of questions, which he answered with ease and thoroughly, clearly and master of his trade.

He has kept me updated with the recent ongoings within the whisky investment trade, and I am pleased I will be dealing with him in the future.

I am now a happy owner of some fine whisky, and very much looking forward to seeing what happens in the future.

Thank you.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, nothing more than a scam. Beware!

April 24, 2025
Unprompted review
London Cask Traders logo

Reply from London Cask Traders

Hi Vicky,

I'm not sure if you've got the wrong company, but we do not have a lead or a client named 'Vicky Harvey' on our system. In regards to your allegations of us being 'nothing more than a scam' that couldn't be further from the truth, you only need to read the countless 5* TrustPilot reviews of people who have received their casks in the warehouse, visited their casks in Scotland and exited the market and received their profits to know that for the past four years we've done nothing but supply an excellent service to investors.

I've reported your fraudulent review to TrustPilot and do not doubt once you're asked to verify your details, the fake review will be gone, but for those reading, please take your time to read our 250+ other reviews to get a good understanding of the outstanding level of service we provide to those looking to invest in casks.

Mark Biss, Founder & CEO

Rated 5 out of 5 stars

Marty and the team are superb

Marty and the team are superb. End to end are easy to deal with and ask any questions. They treat you like valuable customers even if you decide not to do anything. Would recommend to use them to anyone.

April 1, 2025
Unprompted review

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