londonlocksmith24h.co.uk Reviews 

4,107
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and arriving very quickly to handle stressful lockouts. People consistently highlight that technicians resolve door and lock issues efficiently, explaining every step while providing reassuring advice during emergencies. However, some customers also noted unexpected price increases and significantly higher final bills compared to their initial telephone quotes. Reviewers expressed frustration when charged expensive call-out fees or when encountering aggressive behavior from technicians when questioning these extra costs. Consumer feedback shows that while the service itself is fast, pricing transparency remains a serious concern for a minority of people.

What people talk about most

Service

People report high satisfaction with service, frequently praising quick response times and polite... See more

Staff

Customers had positive experiences with staff, frequently highlighting their fast arrival, professional... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight transparent quotes, upfront... See more

Product

Reviewers mention ambiguous feedback about product performance, noting both satisfaction with locks working... See more

Response time

Consumers find response time to be marked by great satisfaction, as reviewers frequently highlight fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straightforward. Called around 1 pm, explained that our front door wouldn't latch unless we pushed it hard. Locksmith came later that afternoon, adjusted a few things and fixed it. No new lock... See more

Rated 5 out of 5 stars

I was locked out of my home, and John came to help right away. He arrived on time, was friendly, professional, and got the lock open quickly. His customer service was excellent — he explained everythi... See more

Rated 5 out of 5 stars

Had a great experience with John Raul. Had my bag stolen with all my details and keys and within 25 min was available to change our locks and make us feel safe! John was fast and provided us with a... See more

Rated 5 out of 5 stars

John Raul came and fixed my lock in under 30 minutes, was very fast, explained every step of the way what was happening and what the price mark up would be. Friendly and gave really good advice, just... See more


Company details

  1. Emergency Locksmith Service
  2. also in
  3. Locks Supplier
  4. Locksmith
  5. Security Service

Written by the company

We work 24h a day, 7 day a week with Mobile Local Locksmiths team in entire London. All you need is a "locksmith near me". Our customers can call us for regular maintenance of their door locks and if they want to upgrade those which are worn out. Being a local business, we can get to any adress in approximately 30 minutes because we have offices all around the city and we are always present where people need us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,107)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient & helpful

Locked myself out on a weekend evening, Sod’s Law! Paul arrived within 20 mins and was so nice, helpful and efficient. Got me back in the house without any hassle.🙏🏻

January 3, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Fast clean well executed work

Fast clean well executed work . Christian was helpful and courteous.
The girl in reception however gave only a quote of £70.00 not even mentioning call out and repairs in

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The whole service was really great and fast. The locksmith arrived in around 20 mins. He was really friendly and solved our problem with the lock quickly as well. It's amazing that this service is 24/7.

December 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent and fast service

Paul came and fixed our back door lock with a broke key in it within 30minutes of phoning and enquiring - and this was on Boxing Day! We couldn’t leave the house until it was fixed and we were going away. He was helpful, efficient and if we have any future lock troubles we will be going back to him!

December 26, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

I had emergency

I had emergency. I lock myself outside the house. They came within 30 min. The guy broke the lock as that was the only way to get in. And new lock was installed. That is fine. But the prices was really unexpected. I still cant believe how much i have been charged for work less than 30 min. The simple lock's price as it self was 150£ plus 20%. Unbelievable.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Andrew was brilliant

Andrew was brilliant! Communicated his arrival time accurately and got the lock open very quickly and without drilling.

December 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

We can't thank Gigi the locksmith…

We can't thank Gigi the locksmith enough to coming so promptly when we were locked out. From the moment he arrived, Gigi worked efficiently and had us back inside before we knew it. It was clear he really cares about helping people, not just doing a job. If you ever need a locksmith you can trust, Gigi is the one to rely on!

December 18, 2025
Unprompted review
Rated 2 out of 5 stars

The locksmith did end up getting the…

The locksmith did end up getting the door open, he didn’t try too hard to shim it really. Tried really hard to drill it but I insisted that I wouldn’t accept a drill and then he tried a bit harder to shim it. He did still over charge me in my opinion, came out to £226, the site says that a non destructive unlock is just £50, I was expecting about £100 (£50 plus £50).

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Sergiu contacted me within minutes of…

Sergiu contacted me within minutes of my booking.He kept me updated about his arrival time.He arrived quickly and started work straight away.He explained the issue clearly and fixed the lock fast.He worked cleanly and professionally.The service was efficient and reliable.I felt confident and safe throughout the process.I would recommend Sergiu to anyone who needs a locksmith.

December 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The whole experience was great

The whole experience was great. John came to my place within 30mins after the initial call. He calmly explained my options and made sure that I choose the most suitable lock. The whole process was finished in 20mins.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Left my key behind the door and locked myself out, called and in 30 minutes Gigi came to help out. Explained how everything works and was very polite and efficient. Amazing service, thank you!

December 9, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look