I ordered a bundle of snus from LondonPods very quick and easy on their website. I had a query about my order and I was answered by Dan very quickly and he was very rapid and knowledgeable. He resolve... See more
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If you need your snus this is the place to go, FAST delivery with Helpful staff, never had a problem with londonpods, I bound to only ever get any disposable vapes or nicotine pouches from them. 100%... See more
Great variety on the product, pretty quick delivery (but any delay is down to Royal Mail not London Pods). On the odd occasion that I've had a query, Dan has been super helpful and speedy in sorting.... See more
Products good! On the other hand their customer service is dreadful. I was texting their WhatsApp with an issue and got an answer back replying just “alright”. Then assuming they will sort it ou... See more
Company details
Written by the company
Smoking kills about 8 million people per year. London Pods aims to save lives by helping people quit smoking using tobacco free nicotine pouches.
Contact info
United Kingdom
- info@londonpods.co.uk
- londonpods.co.uk
4.0
Great
715 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I made an order over £100 and I didn’t…
I made an order over £100 and I didn’t receive everything on the order, I’ve emailed twice and no reply. 2 weeks I’ve been waiting to here anything back, won’t be buying from here again
November 14, 2024
Unprompted review
Never had an issue with this company…
Never had an issue with this company before I always used to order from them but for some reason this time, I placed an order on the 26th October and haven’t received or heard anything since. AVOID.
November 15, 2024
Unprompted review
SCAMMERS DO NOT BUY !!
October 28, 2024
Unprompted review
My order still is being awaited on by…
My order still is being awaited on by Royal Mail since the 16th October and had no response when emailing or messaging the whatsapp
October 28, 2024
Unprompted review
Terrible customer service
Terrible customer service. Had an email a week ago telling me the order was in its way. A week later, and Royal Mail still haven't received it.
Avoid this company. I certainly will be in future
October 28, 2024
Unprompted review
Great customer service
Great customer service, products were delivered in good time. Reliable and great prices, I get all of my pouches from here
September 9, 2024
Unprompted review
Customer service is shocking
Customer service is shocking, the products are fine eventually when they arrived, a little late. but the responses on whatsapp are very poor.
August 31, 2024
Unprompted review
Excellent Customer Service
Great variety on the product, pretty quick delivery (but any delay is down to Royal Mail not London Pods). On the odd occasion that I've had a query, Dan has been super helpful and speedy in sorting. I order monthly and would highly recommend to others...
September 7, 2024
Unprompted review
Best Customer support.
The Comunity is the best for London pods. Giverways and cheap products. And the delivery for me is always mega fast. They don't mess about with it. The products are the best quality and are really good. Highly recommend ordering from here. You won't be disappointed
July 7, 2024
Unprompted review
Good service
Good service, pleased with my order, only give 4 stars due to the postal service, but no fault to london pods.
May 1, 2024
Unprompted review
Super quick and helpful
Dan was quick to respond to my issues and answered all my questions. He was very helpful with all concerns with orders I've placed. Cheers again Dan! :)
April 30, 2024
Unprompted review
Excellent customer service and products…
Excellent customer service and products would definitely recommend
January 16, 2024
Unprompted review
Easy website to navigate and lots of…
Easy website to navigate and lots of variety, Dan from customer service was also very helpful in telling me when my order will arrive. Top company highly recommended
December 5, 2023
Unprompted review
Highly Recommended Spoken with Dan Who…
Highly Recommended Spoken with Dan Who was very helpful online with the issue which I had
Would Definitely Be going back
November 28, 2023
Unprompted review
My order was mixed up so I contacted…
My order was mixed up so I contacted the support team and got an reply from Dan which was very helpful and acceded the situation from my point of view and offerd to send me what I wanted for free very fast replies and friendly support
November 27, 2023
Unprompted review
When I was unable to access my account…
When I was unable to access my account to track order and faced issues with email confirmation. I had sent a message to the WhatsApp support and spoke to Dan. He was quick to respond and sorted out my issues along with tracking info 10/10 service
November 22, 2023
Unprompted review
Was good quality
October 27, 2023
Best selection and best customer…
Best selection and best customer service Dan replied in seconds to help my problem
Will be purchasing again to feed my addiction
November 16, 2023
Unprompted review
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