London Radio Cars Reviews 

190
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

had booked a car on 14.2.26 and i booked from addis baba the app is very good and i booked and got prompt msg , the driver came in time and very professional, i cant recall his name but he was from sr... See more

Company replied

Rated 5 out of 5 stars

Upon arrival at Heathrow, we were given clear instruction where to meet and the waiting time for driver to pick us. Driver was accomodative and patient and helped us with our bags. It's pricier comp... See more

Company replied

Rated 3 out of 5 stars

Had hospital appointment on Sunday 23April.Booked outward journey online and was charged £11.50 but could not book return as did not know how long appointment would be.Phoned to arrange return from ho... See more

Company replied

Rated 4 out of 5 stars

The driver was 15 minutes late arriving, which hurts even more at 5:10am. That said, he was perfectly fine when he arrived, we were still in plenty of time for our flight, booking online was easy, and... See more

Company replied

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service

Written by the company

Situated in the heart of London and providing an array of Minicab or private hire services all across the city, London Radio Cars has been in business for more than twenty years. We first established our enterprise in 1996, and since then, we are achieving success day by day in all departments. We only hire qualified and fully trained drivers, control room & Administrative staff. Our promise for quality has alluded to our bona fide success as one of most efficient London transportation services. Our Philosophy: Our philosophy here at London Radio Cars is that customers matter the most. No matter what, we will do our best to enhance the customer experience and provide an amazing service to every customer, with no room for errors or mishaps. Our organization believes that every customer should get an AMAZING, RELIABLE & EXPERIENCED service. Customer satisfaction is our top-most priority, and we go the extra mile to make sure that the needs of customers are fulfilled!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(190)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 2 out of 5 stars

No service, only did his job

The driver didn't bother getting off the car to help us with our luggage nor did he open the boot for us until we asked. He merely drove us to the airport, no service at all.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

As usual

As usual, friendly and helpful driver which was in time. By far, best minicab service that have ever tried.

December 9, 2018
Unprompted review
Rated 4 out of 5 stars

Unhelpful driver

Do not offer to help us with the luggage. The driver just sit there and wait for us to help ourselves.

December 1, 2018
Unprompted review
Rated 5 out of 5 stars

flexible with the time

They were flexible with the time of pick up. Driver still came early, was very polite and courteous.
Smooth ride. Wonderful people.

November 30, 2018
Unprompted review
Advertisement
Advertisement
Rated 3 out of 5 stars

Quoted the wrong price

Quoted the wrong price - increased by 70% 3 hours before pick up - due to incorrect system reading of postal code ?
Driver difficult to find - maybe London City’s fault and he kept in touch til we found
Driver no change !
Driver pleasant and helpful

October 21, 2018
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look