London Sock Co. Reviews 

5,084
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the socks, highlighting their comfort, durability, and ability to maintain color after many washes. People appreciate the wide array of colors and designs, finding them suitable for various occasions. Many consumers also commend the smart, nicely presented packaging. Reviewers frequently praise the exceptional customer service, describing it as responsive, helpful, and professional in resolving issues. However, some customers also noted significant issues with delivery, experiencing delays, missing orders, or packages arriving late for important occasions. A few other people also felt that the product quality was inconsistent, citing instances of holes appearing or socks feeling less comfortable than expected.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the brilliant quality, comfort, and... See more

Quality

Users describe positive interactions with quality, consistently praising the brilliant quality of the socks,... See more

Delivery service

People report positive experiences with delivery service, with many customers praising fast delivery times... See more

Customer service

Reviewers mention positive feedback about customer service, frequently describing it as exceptional,... See more

Order

Consumers find the ordering process to be ambiguous, with some praising the professional and easy-to-use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
SHOP GIFTS
CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(5,084)

364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer experience

As usual London Sock Company were right on the mark. Great quality socks arrived on time, and website is so easy to use and order from. Not surprised they are up there as the best socks around. Great stuf

April 17, 2026
Rated 1 out of 5 stars

Quality & fit

Quality & fit - does not match premium branding and price!

April 23, 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Caspar,

Thank you for taking the time to leave your feedback.

We’re naturally disappointed to hear the socks themselves didn’t meet your expectations in terms of fit and quality.

Firstly, our products are priced as they are because they’re not mass produced. Each pair is manufactured in Portugal by a small family-run factory, hand-finished, and made using premium materials including Scottish Lisle cotton.

We also include a 12-month guarantee with every pair as part of our commitment to quality and craftsmanship, meaning that if you experience any issues with excessive wear & tear within the first year of purchase, we’ll replace them free of charge.

We’re also proud to be rated “Excellent” on Trustpilot, with over 5,000 reviews from verified customers who love our products, and to have been recognised by GQ magazine as the “Best Sock Brand".

That said, we completely understand that comfort and fit can be very personal, and we’re sorry to hear that our socks did not meet your expectations on this occasion.

If you’d be happy to contact us at help@londonsockcompany.com, our team would be more than happy to look into the fit issues further and see how we can help, as it may be that the style of sock was wrong for your particular preference.

Hope this helps!

Kind regards,

Team LSC

Rated 5 out of 5 stars

Alert the media

Alert the media. Everybody is staring at my feet. My ankle have never been so brilliantly colorful. Thank you, London Sock Company… Now stand back, I’m entering the room …

April 7, 2026
Rated 1 out of 5 stars

LSC rewards scheme

LSC have a rewards scheme: disappointingly it is incredibly difficult to apply awards. I had recorded rewards of £61.10 and on attempting to apply to a purchase they decreased to £46.10 without even making a purchase. Despite contacting LSC x 3- situation still the same. I will not make any further purchases whilst this continues: I suspect actual people are not involved in complaints procedure just the normal robots used by ‘cheap’ companies.

Shame on you LSC- JUST LOST A CUSTOMER

May 22, 2026
Unprompted review
London Sock Co. logo

Reply from London Sock Co.

Hi Stuart,

We’re very sorry to hear about your experience and completely understand your frustration.

We are currently looking into the specific issue with your rewards balance and have already mentioned that we would get back to you shortly with an update. Unfortunately, the recent bank holiday has caused a slight delay, as our team was out of office during this period, so we sincerely apologise for the slower response time.

Please be assured that a member of our team will reach out to you shortly to help resolve this matter.

Thank you for your patience.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Great socks

Great socks, have bought for years on and off. 12m guarantee is also great, and honoured when needed.

May 17, 2026
Unprompted review
Rated 3 out of 5 stars

The brand has beautiful colors

The brand has beautiful colors, patterns and experience but horrible socks in terms of comfort and reliability.

I wanted to add some color and patterns to my closet so ordered a box set from London Sock Co. to give it a chance. They are way over priced for socks that have an uncomfortable seam and don't stay up to save their life.

May 12, 2026
Unprompted review
London Sock Co. logo

Reply from London Sock Co.

Hi Ben,

Thank you for taking the time to leave your feedback.

We’re really pleased to hear you liked the colours, patterns and overall brand experience, though we’re genuinely sorry to hear the socks themselves haven’t met your expectations in terms of comfort and fit.

We do price our products accordingly as our socks are not mass produced.

They’re manufactured in Portugal by a small family-run business, and each pair is finished by hand. We also only use premium materials, including Scottish Lisle cotton, and every pair comes with a 12-month guarantee because of our commitment to quality and confidence in the product.

That said, we completely appreciate that comfort and fit are personal, and we’re sorry to hear you’ve been disappointed with the seams and how the socks stay up.

If you email us at help@londonsockcompany.com, a member of our team would be very happy to help and look into any sizing or fit issues with you directly.

Kind regards,

Team LSC

Rated 5 out of 5 stars

Happy

Hi
I was very impressed with the quality of the socks and love the colours.
To the point that I bought some more very happy.

April 9, 2026
Rated 5 out of 5 stars

Great!

Fast feedback, efficient action orientation, and great result - the product arrived!

May 14, 2026
Unprompted review

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