London Sock Co. Reviews 

5,090
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, vibrant colors, and comfortable materials that hold up wonderfully over time through numerous washes without losing their appeal. People also note the responsive customer support team, explaining how quickly staff step in to resolve issues like missing or damaged shipments. Some reviewers were not happy with shipping delays and delivery problems caused by third-party couriers failing to meet promised arrival dates. Consumers also mentioned receiving unexpected customs charges, international VAT fees, and occasional discrepancies regarding missing order items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the comfortable fit, right amount of stretch, and... See more

Quality

Customers report a high level of satisfaction with product quality, noting that the socks are exceptionally... See more

Delivery service

Consumers find delivery_service to be positive overall, frequently highlighting fast delivery and smooth,... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional, fast, and... See more

Order

Users describe ambiguous interactions with order, highlighting a split in consumer experiences. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
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CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(5,090)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

Bond Street Herringbones in Yellow

I wanted a pair of quality socks to match a newly purchased pair of brown Doc Martens shoes. Found these when researching;“Bond St. Herringbone Socks in Yellow” at the London Sock Company. They looked perfect so ordered 2 pairs. They arrived the next day in quality packaging commensurate with a premium purchase. The socks are magnificent. You can tell the quality immediately when touched. I am a size 11 and the Medium is perfect. They look fantastic on with my Docs. They pick up the colour of the yellow stitching and yellow and brown laces on the shoes. I am so pleased with them. Expensive but they look and feel expensive! 😁

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely socks!

Lovely, good quality socks and excellent service. A very good shopping experience and the recipient of the gift was delighted. Would highly recommend.

March 20, 2026
Rated 5 out of 5 stars

Client since the beginning

I've been a client since formation, I remember the founders from their days at Accenture. I love the brand ethos, the designs and the quality. From boot socks to the summer ranges, it's all top notch.

April 15, 2026
Unprompted review
Rated 2 out of 5 stars

First order never arrived

First order never arrived, so a replacement order was sent and there was quite a large additional charge to pick it up from the post office, duty plus additional delivery charges. Often disappointed with DHL

March 16, 2026
London Sock Co. logo

Reply from London Sock Co.

Thanks for your feedback, Noel - sorry to hear about the issues with your order and the added frustration around the charges.

For deliveries to Canada, orders can be subject to VAT, import duties, and/or taxes once they arrive in the country. These fees aren’t set or controlled by us - they’re determined by Canadian customs authorities and can vary depending on the shipment.

We ship orders on a Delivered Duty Unpaid (DDU) basis, which means we don’t collect these charges at checkout and unfortunately can’t predict what they may be in advance. If ever in doubt, it’s best to check with your local customs office for more information on potential fees.

We completely understand how frustrating this can be, especially alongside the delivery issues, and we appreciate you taking the time to share your experience.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. From experience I know the London Sock Company want their customers to be 100% satisfied with their purchase.
The range of socks are manufactured to a high standard. A choice of colours and styles unequaled in my opinion.

April 19, 2026
Unprompted review
Rated 3 out of 5 stars

I like the socks with the design. Not happy that they arent over the calf

I like the socks with the design. I am not happy that they arent over the calf.

March 13, 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Derek,

Thanks for your feedback, we’re glad you like the design!

The pair you ordered is our Shaken and Stirred style, which is designed to sit at mid-calf rather than over-the-calf and this information is listed clearly on the product page on our website.

We understand that fit preferences can vary, so we really appreciate you sharing your thoughts.

If you’re specifically after a longer, over-the-calf fit, feel free to get in touch and we’d be happy to point you in the right direction.

Thanks again for your support!

Best,

Team LSC

Rated 4 out of 5 stars

Excellent quality trainer socks but little colour choice

These are my favourite socks for tennis - they are the nicer trainer sock with a raised back on the ankle. Unfortunately you have stopped doing other colours like turquoise which is really disappointing- you only do a box of 4 - 2 white and 2 blue…please bring back other colours..would have given 5 stars if a better range of colours were made available- these are very expensive socks so more choice would encourage me to purchase more

March 13, 2026
Rated 5 out of 5 stars

Amazing customer service

I had an issue with my delivery and once it was reported to them they quickly responded and investigated for me. George then went above and beyond to help rectify the issue. He was very friendly and accommodating and we now have our delivery on its way again. Thanks team

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from a great company

George helped me sort out a difficulty I had with exchanging an item. He was friendly, quick and very helpful, and I'm delighted to be getting the correct size socks. I've been shopping with London Socks Company over a few years, and I always get compliments on my socks

April 16, 2026
Unprompted review

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