I can't recommend Joe at London Stone highly enough. The level of service he provides is second to none. He always looks after our account, responds quickly, and goes above and beyond to make sure ev... See more
Company replied
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Review summary
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Reviews shaping this summary
From the moment we met Craig at the South London showroom, we knew London Stone was the right supplier for us. Two jobs and three orders later, all delivered complete and on time to a tight schedule,... See more
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Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... See more
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After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Company details
- Paving Materials Supplier
- Landscaping Supply Store
- Natural Stone Supplier
- Patio Enclosure Supplier
- Stone Supplier
Written by the company
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Written by the company
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contact info
Sutton Lane, SL3 8AH, Slough, United Kingdom
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Perfect pavers
The showroom staff were excellent in explaining what I needed and were very patient. The pavers are beautiful and were delivered promptly and with clear communication
October 16, 2025
Reply from London Stone
Hi Alison,
Thank you for the lovely 5-star review. Wonderful to hear our showroom team were so helpful and that you’re delighted with your new pavers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Your staff were very helpful and nice
Your staff were very helpful and nice. They were happy to open pallets and help us choose the colours we needed.
October 15, 2025
Reply from London Stone
Hi Nigel,
Thanks for the 5-star review. Great to hear the North London team were helpful in assisting you with your colour selection.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Quick and easy to order with convenient…
Quick and easy to order with convenient opening times. Staff helped me load my vehicle.
October 11, 2025
Reply from London Stone
Hi John,
Thank you for the 5-star review.
Great to hear you found ordering straightforward and appreciated the help from our team when loading up - let us know if we can ever help again!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good people to deal with.
Helpful, informed and no hard-sell (which is of course the best way to sell!). Also helpful with my follow up qns. Thanks Krish and team.
October 14, 2025
Reply from London Stone
Hi Angus,
Thank you for the great review.
Really pleased to hear Krish and the team looked after you, and we’ll make sure your feedback is passed on to them.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
The way my request was delt with and…
The way my request was delt with and the way your team is helping with info and time taking with new customer to understand their demands. Good work!
October 14, 2025
Reply from London Stone
Hi Nicoale,
Thanks for the 5-star review.
It’s great to hear our team took the time to understand your needs and made sure everything went smoothly.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
A big thank you to the sales team at…
A big thank you to the sales team at Langley, they are always extremely helpful
October 11, 2025
Reply from London Stone
Hi Thomas,
Thank you for the 5-star review.
Great to hear the Langley sales team continue to give such helpful service - we really appreciate your kind words!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Peter,
Thank you for the 5-star review.
Pleased to hear you were happy with both the price and delivery speed.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great product and impressive customer service
I really like the product, one tile arrived damaged on a corner and customer service was excellent. They organised a replacement straight away and it was delivered as promised in time for my project to be finished on time. Very good service.
October 10, 2025
Reply from London Stone
Hi,
Thanks for the great feedback and 5-star review.
Sorry one tile arrived damaged, but I’m glad the replacement was sorted quickly and didn’t hold up your project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Their samples a great start of the experience!
The samples received are beautifully packed. The TM stone looks amazing.
October 7, 2025
Reply from London Stone
Hi Fleur,
Thank you for the lovely 5-star review.
Really glad you liked the samples and how they came, and that the product has made such a good first impression.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a great service from nick and…
Always a great service from nick and the bristol branch, quick easy and 100% reliable every time!
October 3, 2025
Reply from London Stone
Hi,
Thanks for the 5-star review.
Great to hear Nick and the Bristol team are consistently providing the reliable service you’ve come to expect.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Good afternoon Joanna,
My sincerest apologies for the issue you have had receiving your samples.
I am aware that you have had a discussion with Alin today and he has organised a replacement order to be delivered to you for Monday.
Please do let us know if there is any further issues with receiving these samples or if you have any further questions or queries about the materials.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Just starting laying the klanda grey…
Just starting laying the klanda grey porcelain paving. The quality is outstanding. Super happy with the purchase with a happy customer to suit.
Thank you London stone.
October 9, 2025
Reply from London Stone
Hi David,
Thank you for the 5-star review.
Great to hear you’re pleased with your porcelain and that it’s looking great already! We hope your project turns out just as you envisioned. Let us know if we can assist
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Michelle,
Thank you for the 5-star review.
We’re delighted you’re happy with the sandstone and that delivery went smoothly. Thanks for choosing London Stone!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service end to end highly…
Excellent service end to end highly recommend . Sales and Yard staff brilliant
October 4, 2025
Reply from London Stone
Thank you for the great 5-star review.
Fantastic to hear you were pleased with both our sales and yard teams, and we’ll make sure your feedback is passed on to them.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Perfect delivery even though very…
Perfect delivery even though very awkward, price was good and service very prompt!
A good company to deal with
October 3, 2025
Reply from London Stone
Hi Dave,
Thanks for the 5-star review.
Really pleased everything went smoothly despite the tricky delivery, and it's great to know you were happy with the price and service too. Please let us know if we can help further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Daz,
Thank you for the 5-star review.
Great to hear you rate us so highly — we really appreciate your support.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
London Stone is 10/10 🌟
London Stone is 10/10 🌟
After visiting the Colnbrook showroom we were blown away with the choice of slabs. All laid out in different styles to give an idea of what we wanted. A special mention to Hazel whose knowledge was incredible and her passion for design shone through. She understood our concept and we decided to go for the Golden Stone Porcelain for our courtyard garden. We took some samples and have also decided on some London clay pavers.
Thank you Hazel for your 5 star service 🌟
October 11, 2025
Unprompted review
Reply from London Stone
Hi Emma,
Thank you for the amazing 5-star review.
We’re so pleased you enjoyed your visit to one of our showrooms, and that Hazel was able to help you choose the perfect porcelain and pavers. She’ll be thrilled to hear your kind words!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Joanne,
Thanks for the 5-star review.
Great to hear you found the process easy and straightforward — that’s exactly what we aim for.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service as usual.
September 29, 2025
Reply from London Stone
Hi,
Thank you for the great feedback.
Always a pleasure to hear from repeat customers — glad you were happy with the service once again.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very helpful & knowledgeable…
Very helpful & knowledgeable staff-happy to spend time with you helping to choose right items & give advice..
Products good quality. Only downside is high delivery cost for small amounts
October 14, 2025
Unprompted review
Reply from London Stone
Hi Sarah,
Thank you for the 5-star review. Great to hear the team in Kent were so helpful and that you’re pleased with the quality of our products.
We appreciate your feedback on delivery costs, and we’ll keep this in mind as we continue reviewing our delivery options.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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