Londonsupplements Reviews 

158
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent prices and wide range of products available. Many people also report fast and prompt delivery, often highlighting the efficiency of the service. Reviewers are generally satisfied with the quality of the products and the ease of ordering. However, some customers experienced significant issues with delivery, including long delays, missing items, and poor tracking information. A few other people also felt that product quality was inconsistent, citing damaged goods, incorrect items, or products not matching descriptions. Additionally, some reviewers were not happy with the customer service, reporting unresponsiveness and difficulty resolving problems.

What people talk about most

Product

Customers had ambiguous experiences with product quality and accuracy. Many reviewers were delighted with... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and prompt delivery, often... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising products as "absolutely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shockingly fast 24-hour delivery and perfect product! Review: I was initially very nervous after reading some negative reviews online and experiencing a glitch with my tracking number. However, my... See more

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 4 out of 5 stars

Value for money, it mixes well and tastes nice, although it is a little on the sweet side for my liking. Delivery is always swift and on point.

Rated 4 out of 5 stars

Arrived in good time, maybe an option to pay more for quicker delivery. but it wasn’t too long and very good prices and exactly what I wanted . Will be back for future products



Contact info

3.5

Average

TrustScore 3.5 out of 5

158 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(158)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Faulty products which they 'lose' when you return them and refuse to refund

I bought some creatine supplements from this company. The product was packaged with ungrammatical and nonsensical writing / labels, so I returned it as I was not happy taking a supplement that seemed so unprofessional / poorly made. I sent it via Royal Mail and had receipt of postage and proof of delivery. The company denied receiving the parcel, then they said they would look for it when I provided proofs, then they said there were no proofs and besides how would they know what I sent in the parcel. In short, deflection techniques because they didn't want to refund their shoddy products. Do not risk your health with a company that sells shoddy supplements, and do not risk your money with a company that refuses to refund those same shoddy products. I am now out of pocket for both product and postage with little chance of recovery bar pursuing the payment with my debit card provider. AVOID AT ALL COSTS.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very fast delivery good price, Vanilla Pea Protein mixes well and tastes great,will be buying again 5*

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Not great

Not great, my order didn't arrive and no response from emails,best keep away from this company 🤬

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

No Delivery and No Reply

Bought the protein powder 10 days ago, still not been delivered.
Used the tracking app, and it has slowly got further away from house over the last week, criss crossing London 3 times.
I gave London Supplements a chance to help by emailing them before writing a review.
No response.
Starting to question whether this is a real company.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

I have received a mass gainer with a…

I have received a mass gainer with a hole at the bottom as I lifted the mass gainer out the box it started poured out in the box,

I have emailed about the issue and I haven’t received a reply about the complaint received parcel at 23rd August.

Bought of them before and never had any issues

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 12x protein shakes in…

I ordered 12x protein shakes in bottles.
I opened the box to be greeted with maggots feasting on the rotten milk inside my parcel, due to the bottles being broken for what had to be lengthy period of time for maggots and decay to occur.
I contacted their support team, with pictures of everything, and I received no acknowledgement back.
Won’t be ordering from this company again

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Does what it says on the tin.

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel.
I'll definitely use London Supplements again.

July 7, 2025
Unprompted review

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