Fast delivery and amazing quality
Fast delivery and amazing quality. Ordered a wine red duffle coat, and it is both stunning and comfortable. Would definitely order from here again :).
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London Tradition is a British clothing company founded in 2001 and specialising in outerwear that is designed and manufactured in London. It is an award winning store that received the Queens Enterprise award in 2014 and 2020 for it's exquisite range of Duffle coats, Pea coats and Rain coats. Surrounded by creative spaces and artistic people, our factory is perfectly placed for a brand that is not only quintessentially British, but London at heart. We are playing out part in revitalising the British clothing industry.
96b Wallis Road, e9 5ln, London, United Kingdom
Fast delivery and amazing quality. Ordered a wine red duffle coat, and it is both stunning and comfortable. Would definitely order from here again :).
Very bad customer service. No loyalty or understanding for the client. They left me sad and frustrated. It felt as if they where happy to lose a customer.
Beware in case of a problem. At London Tradition's they are not solution-orientated.
Excellent service
Prompt and helpful customer service and a fine quality product. Within a few days of my placing the order the coat had been made to order and dispatched (to the Netherlands). A very fine coat!
I bought a coat from London Tradition last year and couldn't be happier with the results ! It is beautifully made and fits perfectly. I had wanted to order one for several years and should have done so earlier!
The coat came quickly, exactly like the pictures. It's so warm and beautiful.
Excellent customer service from start to finish. My purchase was of a very high quality and as described, thank you London Tradition!
Made for you. Superb service and top quality. I recommend the product to all.
Perfectly made for a little price. Sent in a beautiful box. Very fond of my coat. ❤️
The quality of the coat is great. However, the size of the coat I received is completely wrong and doesn't match the size guide. Moreover, the customer service stopped replying after I mailed them with this problem. Your duffle coat was a dream coat for me. But I can't wear it, and due to the customer service attitude I can't change it, so I need to sell it. And will have to do it with a huge discount, as winter is over in the city I live.
Total disappointment.
I love my duffle coat, it's perfect and keeps you very warm. Excellent quality!
Excellent, friendly service. Great quality tailoring. Would highly recommend!
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