Londonwillwriting Reviews 21

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

So grateful to Tony who helped my family with 2 wills and 4x2 Power of Attorneys. Everything we did was clearly explained and when paperwork arrived for signing it came individually with precise instr... See more

Rated 5 out of 5 stars

London Will Writing have just sorted out my Dad's will and LPA as well as myself and the wife. Im really happy with their recommendations and even my solicitor said its exactly what she would h... See more

Rated 1 out of 5 stars

Tony pretended to be what he is not. He scammed me out of thousands of pounds because I was vulnerable. He manipulated me into putting something in the will that I later regretted. Chasing him to chan... See more

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Rated 5 out of 5 stars

From the first phone call to the office the wheels were in motion. Tony made a home visit, he let us know what was needed and was always accessible for any further questions.He put our minds at rest f... See more

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

So grateful to Tony who helped my…

So grateful to Tony who helped my family with 2 wills and 4x2 Power of Attorneys. Everything we did was clearly explained and when paperwork arrived for signing it came individually with precise instructions. The whole process has been a lot easier than I expected with Tony being professional, easy to deal with and very efficient. I cannot recommend him highly enough.

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

I’m a returning customer of Tony

I’m a returning customer of Tony at London Will Writing Ltd and once again, I’ve received an outstanding service. He handled two complex Lasting Power of Attorney applications, one for a person with dementia and another for a family member with autism and learning difficulties with professionalism, clarity and care. Tony is always responsive by phone and email, making the process very smooth and reassuring. His attention to detail and genuine understanding of sensitive circumstances sets him apart. I’ve recommended him to several friends and neighbours, all of whom have been equally impressed. I can’t fault the service and highly recommend him.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

From the first consultation

From the first consultation, Tony was extremely helpful and professional. he managed to do the will very quickly, and we were very impressed with the service that we did the POA as well. All was done very well.
Great service.

March 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Very happy with London will writing.

From the first phone call to the office the wheels were in motion. Tony made a home visit, he let us know what was needed and was always accessible for any further questions.He put our minds at rest for the future and would recommend his services.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Tony has helped and been patient with me.

Tony has helped me on writing Wills and doing amendments as I needed them. He is very patient and I felt that he understood what I wanted. I would recommend him to anyone who wants a person who can understand what you need and gives a very good service.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy and honest very valuable advice. Very Important to have a will

My partner and I have been using The London Will Writing company for over 10 years now. We have had to update our wills as and when there has been any significant changes in our lives that we feel is important to be reflected in our wills. We find the company to be very trustworthy and honest and have had no issues to date. We mainly speak to
Tony he is a very reliable person and has given us some valuable advice and guidance over the years.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Opportunist

Tony pretended to be what he is not. He scammed me out of thousands of pounds because I was vulnerable. He manipulated me into putting something in the will that I later regretted. Chasing him to change the draft was a nightmare! He completed ignored me and I never got my money back. Don't use his services because you might regret it.

February 3, 2025
Unprompted review
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Reply from Londonwillwriting

Dear Lucy, We have just seen you have put up a bad review about us. We have checked our records and you have not done a will with us. I`m sorry to hear you have had a bad experience with another company. Could we please ask you to remove the review or could you please upload your invoice. as this would show anyone looking at this, that we did not deal with you and show a company to avoid. We pride ourselves on being honest, reliable and trustworthy. I hope this is a genuine mistake on your part and not one of our competitors.

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Rated 5 out of 5 stars

Convenient and made everything simple

London Will Writing have just sorted out my Dad's will and LPA as well as myself and the wife.

Im really happy with their recommendations and even my solicitor said its exactly what she would have done!

The guy came to my house (Tony) and made everything simple and straightforward and in a few days we had drafts of everything. The whole thing was pretty seamless start to finish and because they came to me it was really convenient.

I'd recommend anyone thinking about a will should definitely get in touch with them.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!

Tony was absolutely amazing with helping me and my family. Initially we had a quick call and then met face to face a day later where all of our questions were answered and dealt with excellently. We felt very reassured at every step of the way and I would recommend his services to everyone! We look forward to working with him again.

June 10, 2024
Unprompted review
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Rated 5 out of 5 stars

I had to update my will

I had to update my will . I had Tony came to my home .Tony was easy to talk to and answered any questions I had and explained everything making it easy to understand. Tony is very knowledgeable and I would recommend This company .

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

tony

Tony has done our wills we never have had any problems with him. He is very polite and professional and helped us understand a lot better.

August 6, 2024
Unprompted review
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Rated 5 out of 5 stars

I have used Tony from London will…

I have used Tony from London will writing on several occasions most recently this year when he came over to advise me on the LPA documents required that related to financial and health matters to safeguard my future and the future interests for my family
He also updated my will and gave me sound advice in this aspect too as my personal circumstances had changed he brought it up to date i have always found Tony to be very trustworthy honest professional and reliable in his work and punctuality I would recommend him highly on the service that he provides
And definitely use his services if required in future

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and professiionalism!!

Had the London Will Writing team, come to the house to sort my mothers will out. Just to make sure we are "safe as houses" and could not have asked for a better service!!

Tony came around and was completely open about any and all aspects of what was going to happen with this service. We even signed up to the family trust service, which means we can by-pass the probate in the event of her death. It also meant the house and any money that was left to myself and my brother was safe, and wouldn't leave the family.

Tony also helped us get the lasting power of attorny in place and made it all completely easy and efficient!

I could not be happier with the service and professionalism of Tony and his team, while setting us up for complete security and peace of mind.

I have recommended Tony and his team to many people, bringing the fact the security it brings to the family is a must. I hope many people who use this service are pleasantly surprised by the utmost respect that is given before, during and after all is said and done.

Congratulations to a grand service and superior professionalism!

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional & Untrustworthy

We used this company in 2011 with no problems. We moved to Norfolk this year & need our Wills address updated & to apply Declaration of Severance. We paid £295 to do this. We had communication at the beginning. There were errors and corrections needed to the draft Wills. We also had to chase them for the drafts.but the problem really started when we asked questions about STEP What this was & using a solicitor in our own area also a document they said they would send. They had corrected the Wills but the consultant ignored our questions. He failed to explain & advise us, Thought this was his job. We complained to the company asked them to return our original Wills & if they had submitted the DOS to Land Registry. No response. Appointing a Solicitor to draft new wills, alarmingly discovered they had not submitted the DOS. We asked them to return our fee as they had not done this, Then surprisingly they asked us to call the consultant. Too late. They still have not returned any monies. We have tried to claim back from our credit card company for the DOS but because the consultant didn’t itemise the invoice we cannot claim. An expensive lesson learned. Very unprofessional & Untrustworthy once they have got your money. Our advice is to use a professional a Solicitor whom you speak to directly not a consultant. Our Wills & DOS have cost us less now with our Solicitor than what we paid Londonwillwriting in 2011. So don’t think you are getting a bargain because it could cost you in the long run.

November 30, 2019
Unprompted review

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