Purchased a boho lanyard as a gift and its lovely. Despite me putting the wrong delivery address on my order, a quick email and everything was sorted. Order process was easy, packaged lovely and deliv... See more
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Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys... See more
Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refu... See more
Bought a gorgeous cross-body bag for work. I work in events and need access to my phone at all times. Great to be able to slot in a credit card or room key too. Design has been well thought o... See more
Company details
Written by the company
Lonestar of London offers you a range of cross body phone case bags, the perfect solution to a busy life. With the option to select from a range of bags and a variety of interchangeable straps, key rings and wristlets, you can define your own style. Practicality is not forgotten, with space for cards, cash and keys, simply pick up your bag and head out of the door to face your day. The epitome of ‘Style on the move’.
Contact info
Lonestar Suite, Smartbase, Aviation Park, Target Road, East Parley, BH23 6NW, Christhchurch, United Kingdom
- Annabel@lonestaroflondon.com
- lonestaroflondon.com
4.7
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Safe Smart & Secure
Practical yet stylish phone lanyard and connector. Phone to hand even when I don’t have pockets. Use safely, less dropping, and you can change the strap to suit your mood or your outfit.
November 5, 2025
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Good quality product
Really pleased with my phone strap! It’s good quality and looks sturdy, but also stylish. Perfect for my upcoming trip to Rio! Very prompt delivery and came in a nice canvas bag.
November 5, 2025
Customer service following an error was…
Customer service following an error was brilliant. The quality of the product was better than expected. Very good value for money.
November 3, 2025
Great lanyard for my phone-practical…
Great lanyard for my phone-practical and adjustable
October 3, 2025
Nicely wrapped came when expected no…
Nicely wrapped came when expected no damage to box
October 17, 2025
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Excellent customer service
My case arrived very quickly and beautifully presented, I loved it straight away and attached the strap, however a problem developed with one of the tabs where the straps attached I emailed them immediately and started a communication with Annabelle, she was brilliant and arranged a replacement to be delivered straight away.
The best customer service I have experienced in years.
September 11, 2025
Unprompted review
Really love the straps for my phone
Really love the straps for phone! Exactly what I was looking for, thank you 🤩
September 4, 2025
Decent price for a good product
August 4, 2025
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Amazing service from start to finish.
Amazing service from start to finish.
Absolutely love my new phone case sand strap.
The quality of the case & strap are outstanding and I would highly recommend this product to anyone.
Excellent value for money
June 9, 2025
Delivered very quickly
Delivered very quickly!
The phone case though does not properly fit, there is a gape at the top in which the top does not click over so a little disappointed!
May 20, 2025
Reply from Lonestar of London
Hi Kirsty. We are really sorry to hear that you were disappointed with your purchase. If you would like to make contact with our customer service team at annabel@lonestaroflondon.com then we can look in to the matter further. If there is any fault or you have received the wrong size case then we will of course jump straight on it!
Great quality and design
Delighted with my leather phone case and strap - great quality and very practical. Delivery was very quick and nicely packaged. Would definitely recommend Lonestar of London.
April 29, 2025
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Great delivery, quality and fab looks
Great delivery , price, quality !
Just perfect length design looks very posh
April 25, 2025
Fabulous company
Fabulous company. Their products are great quality and prices are incredibly reasonable for the standard. The customer service is amazing! Annabel was fantastic.
April 24, 2025
Unprompted review
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Good delivery and timely
March 5, 2025
Great quality items packaged so nicely
Great quality items packaged so nicely.
The order process was easy and the communication from the customer service team was excellent. I would not hesitate to order again in the future.
December 3, 2024
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