Longdan Reviews 

395
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been a regular visitor to Longdan Crawley for a while now, and I’m always so impressed with the variety of products on offer. It’s exactly what I need for my Chinese and Japanese cooking—the... See more

Rated 5 out of 5 stars

We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... See more

Rated 5 out of 5 stars

Stocked up on a lot of things we can't usually get from online supermarkets - really good Thai curry paste in a tub, green peppercorns , palm sugar, crushed chilli in oil. Wanted to get Szechuan peppe... See more

Rated 5 out of 5 stars

Thank you everything went smoothly from ordering online to delivery, and the product is still delicious.

Company details

  1. Asian Grocery Store

Information provided by various external sources

The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(395)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

A go to for our craving of staples!

Have used their service twice now in a short space of time. One delivery to Wales and the other in London. Both products and postage charges are reasonably priced and dispatched in expected time frame.
Food was well packaged and frozen food were still in peak condition upon receipt. Thank you.

September 8, 2022
Rated 3 out of 5 stars

Slow delivery

Delivery was slow - took a week, and communications were confusing. When the order arrived there was a lot of packing material to be disposed of. Two items ordered were unavailable. Apart from that the products received were fine.

August 8, 2022
Advertisement
Rated 5 out of 5 stars

It's fine

It's fine, I just think it is setup for more personal deliveries so that if you want to order the goods and send them elsewhere you need to make sure that the previous address is not saved there otherwise you might accidentally send it to the previous address.
I work in a company who supplies them and sometimes use it to send samples of our products to our potential retail customers, hence my comment above

July 18, 2022
Rated 5 out of 5 stars

Fantastic Asian Supermarket

This was my first purchase from Longdan & I was nervous but I found lots of variety of good products and a range of lower & higher prices and some good discounts. There was a delay in the delivery of my order but Peter Le in Customer Services was very helpful and helped me with all my problems in a very quick manner and I received my order intact.

July 8, 2022
Advertisement
Rated 5 out of 5 stars

Good service

Good products, came when expected and I even got a call to check my preferences for replacing an out of stock item.

July 6, 2022
Advertisement
Rated 5 out of 5 stars

service

Efficient,
All products show place of where they are made/came from which is very important for those who don't trust China products

June 7, 2022
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look