I think including more logo options to download would be great. I can make variants myself but being able to to skip making variants would be very helpful. For example, I need some icon only versions,... See more
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Looka is an AI-powered design platform that provides business owners with a quick and affordable way to create a beautiful brand. Since launching as Logojoy in 2016, the company has served over 5 million users. Looka provides businesses with logos, brand guidelines, social media assets, business card designs, and websites. To learn more, visit looka.com.
Contact info
220 Adelaide Street West, M5H 1W7, Toronto, Canada
- support@looka.com
- looka.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Support is next level.
Frank's first response was a solution. I barely blinked before he had sent his initial response stating my concern was resolved. I have led Global Support teams for over 15 years and this interaction was hands-down what orgs strive for. Keep up the great work!
Been a very helpful service to work…
Been a very helpful service to work with and customer service has been excellent.
It feels like a scam
It feels like a scam. I purchased a year subscription and only can use the one Logo - no font change, no color change - nothing. It is not worth the money!

Reply from Looka (formerly Logojoy)
What an excellent service
What an excellent service, Never expected to have immediate help and support by a real person. Truly great service to recommend.
Built a lovely brand logo in minutes!
I used Looka to help create my brand logo. I enjoyed the creative process of the product experience, and appreciated the attentive customer support.
Great product for entrepreneurs just getting started!
Gilbert replied in a quick time frame
Gilbert replied in a quick time frame. He completed my request and advised exactly what I still had access to without me asking. This is quality customer service.
Very useful and tunable
The app is very useful and give great ideas for logos. I like the fact that we can explicitly fine-tune every aspect of the design.
I had a problem with my domaine name…
I had a problem with my domaine name not automatically renewing and it was sorted out by Gilbert very promptly I was delighted
The experience was easy in finding a…
The experience was easy in finding a logo. It was not overwhelming. Your website had tons of great options to choose from.
Perfect service
quick response on a Saturday!!!! helped me perfectly!! service was awesome and so many options Love what they created.
100% recommend
Easy to use, great designs, fair price and excellent customer service (quick replies from real humans, customer focused, available for help). 100% recommend. Shoutout to Gilbert who was really helpful and provides outstanding customer service.
Third positive experience with Looka
Third logo I designed with Looka. Smooth process, affordable, good package of files at the end.
The PRICE is FANTASTIC!
The PRICE is fantastic! I love the wide VARIETY of logo designs available—truly impressive! Without a doubt, I will be using Looka again. I'm very happy with my experience!
Helpful and prompt and informative.
Helpful and prompt and informative.
Looks makes logo design seamless
Looks makes logo design seamless and easy. This is why I return for every logo project I have. Highly recommend!
Frank responded rapid fast to my…
Frank responded rapid fast to my inquiry. He was understanding and professional. He helped me and took care of all my needs. I highly recommend using Looka!!
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