Lookalikey Reviews 

1,506
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,065 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning design of the products, often becoming treasured keepsakes and bringing joy to recipients. Many highlight the ease of customization and the brilliant, unique selection, making it simple to find something special for any occasion. Reviewers frequently commend the excellent service and fast delivery, with most orders arriving quickly. However, some customers noted issues with delivery, reporting that orders arrived late, were not received, or were occasionally damaged. A few people also mentioned needing to order well in advance due to potential delays.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the quality and design of the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight and satisfaction with... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, brilliant, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a card for my wife last Thursday and received it today! So we’re talking less than a week for shipping and the price was less than regular cards at Walmart. Overly satisfied due to the pers... See more

Rated 5 out of 5 stars

I have way too much fun on this card website! Uploading face photos was super easy, and seeing everyone’s faces turn into hilarious cards have us laughing nonstop. The customisation options were creat... See more

Rated 5 out of 5 stars

This business provides an exceptionally good service and quality of goods.In fact its many years since I’ve encountered any business or organisation which actually delivers and goes far beyond expecta... See more

Rated 5 out of 5 stars

Not only are these cards truly exceptional but so too is the level of customer service from this company. Thanks so much Tom for resolving my issue and ensuring my friend received her perfect 70th bir... See more


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,506)

1,037 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We've still not received our cards and…

We've still not received our cards and it was my sons 21st on Monday 5th

April 23, 2026
Lookalikey logo

Reply from Lookalikey

Hi Amanda,

Really sorry to hear you've still not received your cards. I have just issued a full refund. I see this order was shipped on 30th April, but unfortunately due to the bank holiday weekend some post took longer than usual to arrive.

Please accept our apologies for the inconvenience caused, and we really appreciate your patience and understanding.

Many thanks,
Spencer

Rated 5 out of 5 stars

loved

My friends have loved receiving the birthday cards made with Lookalikey!

April 23, 2026
Rated 5 out of 5 stars

Good communication

Good communication, quick delivery. Well packaged. I was taken back with my print. The best I've ever had, or seen. Thank you.
karen Evans.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

The photo of my husbands face had…

The photo of my husbands face had different hair not his !!!

April 23, 2026
Lookalikey logo

Reply from Lookalikey

Hi Lynda,

We’re sorry to hear you were disappointed with the card. Our designs are created using AI face swap technology, and before placing an order we offer unlimited previews on the website so customers can see exactly how the final design will look. Please note, the preview shown at checkout is exactly the same artwork that gets printed and dispatched.

Hairstyles can sometimes appear different depending on the original photo uploaded and how the face is blended into the chosen design, but the final printed version will always match the preview approved before ordering.

Kind regards,
Spencer

Rated 1 out of 5 stars

Do not recommend

I ordered a card on 23 rd April.
Latest delivery was meant yo be 30 th April its now May 4 th and still no card and no reply from customer service either .
No card and over £6 paid appalling service.

April 23, 2026
Unprompted review
Lookalikey logo

Reply from Lookalikey

Hi Sharon, I'm so sorry to hear your card hasn't been delivered. We're a small family business and i reply to all emails myself but i can't find anything from you as i can't see your full name here, please make sure you are emailing support@lookalikey.com.

Though a small business we do use professional printers to print and dispatch our cards which they do so incredibly efficiently and our cards are then entrusted to Royal Mail First Class or 24 Tracked. If a card hasn't been delivered i'm afraid it may have been lost in transit. If you contact me on the given email address i can have it sent again or ofcourse refund it if it is no longer needed.

All the best, Tom

Rated 5 out of 5 stars

Great!!

I was very pleased with the quality of the product! Wow! My friend was so happy. Great gift for 50th Birthday!

April 23, 2026

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