Look Cycle Reviews 

It’s by far one of the best and most comfy road bike you would ride .
The aesthetics comfort and light frame makes it a joy to ride

The quality and customer service was excellent!

I sent a mail two weeks ago because I needed some repair kit that is not found on the internet. I received an answer today which says « for all spare pieces please address to your local look agreed shop. »

My bike Look 785 huez rs was great until the seat tube and seatpost cracked in the clamp area only after around 2000 miles of use. Frame was still in warranty period, so I made a claim but it was not accepted as I was told that it was a result of overtightening of seat post clamp. I knew this was not the case as I have alway been using a torque wrench, which I have even rechecked with a different one to make sure it's not faulty.
No replacement or any discount on a new frame was offered to me. Having no other options I decided to give it a chance and I repaired the damage by a renowned carbon repair company. Bought a new seat post too. After just 2 weeks of use this time the repaired carbon area was only indented but a new seatpost cracked again in this area.
This makes me believe that it is a seat clamp or a design issue.
I sent another polite request to Look to reconsider my warranty claim... but received no reply or any engagement from them.

I would love to write another review that eventually Look replied to me.....

Look CYCLES, very bad EXPERIENCE, no WARRANTY accepted, bad ASSEMBLY, Crash frame, very bad SERVICE, THEY do NOT ATTEND claim.

The bikes are like hens teeth. Why this company are so determined to sell as few bikes as possible is a mystery to me.

Dealers listed on their website only stock pedals or just nothing from Look at all.

Astonishingly expensive spares- a despicable way to run a business. Think £50 for chain ring boots kind of despicable.

Nothing is available on the website at all. So french.

the bikes are great and it stops right there, purchased a bike in the cycle super store in Dublin Ireland, not only was the bike services by a non trained look mech but they don't store the parts and I was informed they can't get spare parts for my look bike I only got it and in one and a half years no spare parts I can buy custom ones in america but and got one in Italy and it was the last bottom bracket for the ZED crankset, I love the brand and the bikes ride like no other but if there is no support nobody answers emails or phone, I just can trust this brand or the bike shops that sell this brand, I have learned to stay away from french brands nowdays anyway but you would think with a high profile brand they would get it right but NO WAY, STAY CLEAR.