Very bad company 4 days still not issue…
Very bad company 4 days still not issue my policy and not replaying in whats up i recomendded any person not deel with like this company
لا تتعامل مع هذه الشركه كزابين ونصابين ياخدو الفلوس ولا يعملو الوثيقه
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Very bad company 4 days still not issue my policy and not replaying in whats up i recomendded any person not deel with like this company
لا تتعامل مع هذه الشركه كزابين ونصابين ياخدو الفلوس ولا يعملو الوثيقه
1 Star – Extremely disappointing experience
I paid for my car insurance and completed all the requirements requested by Lookinsure. I also submitted the required documents, including my valid Emirates ID and passing certificate.
Despite completing everything from my side, the insurance policy was not issued. I spent the entire day following up with their team through calls, WhatsApp and emails. I was repeatedly told that they were “following up with the insurance company”, but no actual solution was provided.
My vehicle renewal was delayed because the insurance policy was still pending, despite the fact that I had already completed all the requirements requested from me.
What is most disappointing is the lack of effective communication and the fact that repeated follow-ups resulted only in general assurances without an actual resolution.
If you are considering purchasing insurance through Lookinsure, I strongly recommend that you make sure the policy is actually issued and active before relying on their service for your vehicle renewal.
Very disappointing customer experience.
The worst experience very poor customer services more than 15 days after purchasing my car insurance and still not uploaded in RTA system my car stucked and i had to pay fines ...
AVOID AT ALL ALL COST AND SAVE YOUR SELF THE MISERY
Very bad !
I purchased a car insurance, I paid 5200Aed for that product, guess what, the policy was never " approved " and they then suggested another more expensive product !
no landline support, only WattApp kind of customer assistance that takes for ever to get an answer.... hopefully I will recover my money !
Their Support is good and replying with good speed. totally i was satisfied with quality of service and their native Arabic speakers
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