Progressives are cute and well-made The Black Friday shipping was slow, but customer service was so responsive and helpful in ensuring I received my glasses. And I actually like them better than both... See more
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Company details
- #19 of 39 best companies in Glasses Store
Written by the company
We believe you should never have to surrender your style for a moment of clarity. Because confidence looks good on everyone.
Contact info
United States
- lookoptic.com
Replied to 96% of negative reviews
Typically replies within 1 week
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The style and fi!!
The style and fi!!. Love that you have so many styles to choose from!
Andy
Andy, a customer service representative, was exceptionally helpful and generous in helping me resolve an issue I had with a purchase! I am in awe of the excellent customer service that was given to me. I will definitely be a long time customer moving forward.

Reply from LOOK OPTIC

Reply from LOOK OPTIC
The glasses were high quality and very…
The glasses were high quality and very nice looking

Reply from LOOK OPTIC
I Can't See With Them On.
They are nice looking but I can't see out of them. I ordered 2.5 because that is what I wear in drugstore readers but it's just totally blurry.

Reply from LOOK OPTIC
I had some difficulties with…
I had some difficulties with measurements and the size descriptions. I almost ordered wide, when I am narrow. Glasses described as narrow or medium, were wider than glasses that said wide. I had to get my daughter to help me. Older lady syndrome. But the glasses are very excellent quality, look great, fit etc.

Reply from LOOK OPTIC
Glasses are too wide
Glasses are too wide. They slip off my face all the time. It’s too hard to have to constantly be pushing them up. Definitely do not recommend if you have a narrow face.
Update: I am unable to return them as these were final sale.

Reply from LOOK OPTIC
I love the m cosmo progressives
I love the m cosmo progressives. They fit my face so well

Reply from LOOK OPTIC
Love these progressives
Love these progressives! This company is so easy to deal with too. Very responsive and a great product.

Reply from LOOK OPTIC
I love all my reading glasses. 🤓
I love all my reading glasses!
They are lightweight, comfortable, and so many cute styles. I’ve lost count of how many I have now.
Ordering is easy, maybe too easy 😉, and the standard shipping is a reasonable amount of time.
I’m sure I will be ordering more in the future.

Reply from LOOK OPTIC
Cute glasses.
Cute glasses.. I had to send mine back as they were not the right style for me, but this company made it easy. They paid for the return.. I’d not hesitate to work with them again. Looking for another style now.

Reply from LOOK OPTIC
Glasses must of been defective
Glasses must of been defective. I had several people try them on that are use to progressives and some who are not and they could not see. The magnification is blurred. I was looking forward to these but im not even able to wear or read in these. :(
Update: Company was extremely fast in addressing my concern. Sent back glasses and they refunded monies.

Reply from LOOK OPTIC
Love the glasses, quick delivery
I love my rose colored frames… I…
I love my rose colored frames… I accidentally got fully magnified and they made the process of exchanging them for progressive so easy… Feeling much cuter as I check out the menu and don't trip if I need to wear them walking :-)
Strengths DON'T match the drugstore brands
I've chosen my reader strength by trying on drugstore readers over the years. I ordered what I currently wear and found the Look Optic lenses weaker than I need. It really only makes sense to have the powers match -- that's how most of us determine what strength works. This was a waste of my time, energy and money.

Reply from LOOK OPTIC
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