Had the pleasure of getting Sam J. on support and he was extremely helpful and patient with my queries and requests. Where most people would just share a link and be like "figure it out" (and yes it h... See more
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See what reviewers are saying
I am used to registering domains and having the DNS management included in that cost, but with Loopia it is an additional cost. Also, the domain admin interface is clunky, oudated and buggy. Whe... See more
We have used Loopia for over 20 years and the Support Team always manages to solve our problems. They have good communication skills and they are very patient.
Loopia has amazing support, I have never met such helpful support in any other domain hosting service. Thank you for always helping, You are amazing!
Company details
Written by the company
Loopia AB är ett stabilt webbhotell som även hjälper dig att registrera billiga domännamn som se, com, nu och eu.
Contact info
Västerås, Sweden
- 021-128222
- info@loopia.se
- www.loopia.se
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are scam
They are scam. Loopia stole my money. I ordered domain and hosting but they did not provide anything. I paid directly by paypal. I ordered my desire domain and it was available but they informed me domain name is not available. I tried to contact them but no helpful response yet. I ask for refund but they do not gave my money back. Now, they are not replying my email. They are scam and not recommend to buy anything from them.

Reply from Loopia
Loopia web site needs to be updated
Loopia web site needs to be updated. It's really hard to find in it, and when I log in with Swedish bank id I can't find anything. It still say I need to login. I need to redirect my DNS but I can't find my domain name.

Reply from Loopia
Absolute joke
Absolute joke. They will take your money and then not deliver anything except for a "thank you for your order" email.

Reply from Loopia
Stay away as much as you can
Stay away from this company. card details are saved, and renewals can be activated automatically. Renewal invoices suggest you’ll only lose the service if unpaid, which can feel reassuring, but charges may still be taken automatically. When questioned, they refer to their terms and refunds are not offered.
Very good company
Very good company , good prices and great support-
Annual price increases of 25%
Annual price increases of 25%. Short-term deals to lock in long-term profits for loopia.
They are scammer.
They are scammer.. ordered for a domain , paid.. and after 4/5 days no any respocne or not registered.. then i contacted and they told me..
"Your order for **** was not approved for various reasons.
You can add a new order at **"
that was there responce after i sent theym mail..
and today is 11 days past and there is no refund i got..
yearlear many times i paid many where and when i got refund my bank gave me refund within 24 hours maximum.. but its 11 days past i dont got any refund what they told me it was refunded.. how funny..
I had a bad experience
I had a bad experience. Was interested in buying some domains, but the communication and process were not clear at all. Felt like I missed a good opportunity because of how things were handled. Not professional in my opinion.

Reply from Loopia
I have domains in about 50 other…
I have domains in about 50 other companies and it's obvious how they cheat. I've encountered this before. BEWARE.DON'T FALL PREY TO ADVERTISING 3 SE DOMAIN CHEAP + ONLINE DOMAIN FREE YOU CAN'T GET THEM.They delay the order, then the next day they send a letter asking to send ID with a selfie or just a picture to prove identity, I sent it but a new letter came where they still wanted a selfie, later a letter came saying oh your domain is already registered, pure fraud, money was taken, ID was received, information was received but nothing is received, they waste time. DO NOT USE THIS SERVICE IF YOU STILL WANT TO GET THE DOMAIN.
0:
Thank you for your order!
Your order is now registered and will be checked. If you paid directly when ordering, a confirmation of your payment will be sent soon, otherwise an invoice will be sent out shortly.
As soon as we see that your payment has been made, we will send you your login details and register your domain names.
1: requires manual review to be processed, please reply to this e-mail with a photo of you holding your drivers license or any other photographic confirmation of your contact information as well as a closeup of said document.
Please keep in mind that If we don't receive these requested documents from you within 24 hours, the order will be removed.
2:Thank you for your message.
For us to go forward with your order you have to reply to this e-mail with a photo of you holding your drivers license aswell.
Please keep in mind that If we don't receive these requested documents from you within 24 hours, the order will be removed.
3:Thank you for your message.
The ordered domain name -----.se has been registered by someone else.
Since you have made a payment for your order we are not able to remove that domain name from your order and your order will be removed.
You can still order the other domains again.
AND YOU ARE NOT SENT ANY LOGIN DETAILS. YOU CANNOT EVEN LOGIN OR VIEW YOUR ACCOUNT, A COMPLETELY POOR HOMEPAGE TO VIEW YOUR ORDER OR MAKE A NEW ORDER.INFO IS A COMPLETE FRAUD.
The web hosting offer applies to new orders and the first invoice, thereafter the regular price applies.
THE FRAUD IS THAT THEY CANCEL THE FIRST ORDER, AND AFTER YOU PAY THE FULL PRICE, THAT'S THEIR SCAM

Reply from Loopia
Loopia is truly the best experiences about
Loopia is truly the best experience

Reply from Loopia
Loopia has amazing support
Loopia has amazing support, I have never met such helpful support in any other domain hosting service. Thank you for always helping, You are amazing!
Very good technical support from the chat.
Very good technical support from the chat. Fast access. I suggest using the chat and avoid queue from the phone support team.
Always good service and support
Always good service and support. All my websites are using loopia because of the support.
Renews periods of use without consent
Renews periods and terms of use without my consent or sign.
Sends invoices/bills with much higher price than initial deal. Renews automatically but changes the prices on their own terms without me signing that.
Very untrustworthy. Scammers I'd say.
/Rickard
Loopia.com is UNTRUSTABLE
I have purchased 5 domains .online and 5 .se domains are free. I paid the invoice in 22 December 2024 Sunday. and next day Loopia send me an email about "Your order was not successful". and they said ID verification was needed. and I verified my ID by Truid app. and then they have not give 10 domains. and they said "Refund payment" but They have not yet. so Loopia is not trustable. I didn't understand why they wouldn't give me the domains even though I paid for them.I dont understand "Why they have not given my domains .online, I dont want .se domains". I advise you "DON'T GO LOOPIA.COM". UNTRUSTABLE.
Loopia.com answered "There is nothing to do much more". YOU SHOULD KNOW "There are lots of DOMAIN SUPPLIER who sell DOMAINS simply. I purchased MORE THAN 130. No Domain Supplier made like Loopia.com.
LOOPIA.COM will make your life more difficult. and make your money waste.

Reply from Loopia
All-round useless
Unfriendly interface. I.e. you cannot just downgrade, they ask you to terminate your account. Bad support. I.e. they did not help me recover the password. Overcharging for expired accounts. There is no to factor authentication in 2024! I am ready to spend extra money just to move to another DNS provider.

Reply from Loopia
Worst host ever.
Worst host ever.
They ”upgraded” and my website stopped working. Blamed my code.
They did not even know which database version they were on before the upgrade, or the differences between the two versions.
Some 40 emails later to support they have still no clue and the website is now permanently down.
I agree with some of the reviewers (scroll down) here that most of the 5-star reviews on trustpilot must be fake reviews by themselves.
Stay away.

Reply from Loopia
Efficient and highly professional…
Efficient and highly professional company with great customer service.
Strongly recommend 7/5 stars.
Alexa
You are wasting your time if you register a domain or hosting here. no refund, very slow process. what they say in the five stars below me looks like they are reviewers who are paid by Loopia.
So the conclusion is that Loopia is a scam
I hope this company goes bankrupt quickly
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