Excellent products at the best price on the internet. Postage was straightforward and fast. Would use again.
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See what reviewers are saying
My grandson is absolutely smitten with his new Celestial Buddies Polaris! It's the perfect cuddly companion for a little space explorer. The soft, huggable material is top-notch, and the light-... See more
A good range of fun space and science items which can be awkward to source elsewhere, perfect for an inquisitive 7 soon to be 8 year old's birthday. Good prices and quick delivery too even during... See more
I've made a few orders from Loops and Pluto recently and all have been straight forward. Orders have arrived quickly and in perfect condition. Customer service is also second to none. I'd 100% recomm... See more
Company details
Information provided by various external sources
We are the best children's space store on this planet. Our range of products beats all the competition, as we have well over 150 products to date.
Contact info
United Kingdom
- hello@loopsandpluto.com
- loopsandpluto.com
Excellent customer service as ever
Excellent customer service as ever. 😄
December 10, 2019
Unprompted review
Reply from Loopsandpluto
Hi Rachel!
Thank you for your honest 5 star feedback on this and previous orders, we appreciate it!
I am glad you are able to expand your Celestial Buddies collection with ease, enjoy!
Thanks for your business, welcome back anytime!
Kind Regards
Adam
Loopsandpluto Team
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Fantastic communication
Fantastic communication, got everything I needed for Xmas, thank you
November 24, 2019
Unprompted review
Reply from Loopsandpluto
Hi Calvin!
Thank you for your honest 5 star feedback, we appreciate it!
Glad we were able to communicate quickly and arrange a deal for you on the Celestial Buddies.
I am sure the recipient loved receiving a HUGE parcel and will have hours of play/enjoyment with the cute characters.
Thanks for your business, welcome back anytime!
Kind Regards
Adam
Loopsandpluto Team
Celestial buddies
Fast and efficient service and delivery. Was finding it difficult to locate a celestial buddie in the UK so was delighted when I came across your website.
Just what my planet mad grandson wanted.
October 7, 2019
Unprompted review
Reply from Loopsandpluto
Hi Ann!
Thank you for your honest 5 star feedback, we appreciate it!
We love that your grandson is obsessed as we are with Celestial Buddies, they are cute little characters and super happy to import them into the UK for that reason.
Enjoy them!
Thanks for your business, welcome back anytime!
Kind Regards
Adam
Loopsandpluto Team
What a lovely company!!!
What a lovely company!!!! Beautiful products. Friendly service. Great communication. Excellent packaging. What else could you ask for? Highly recommended. We will be back!
August 29, 2019
Unprompted review
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Fab service and quick response to…
Fab service and quick response to questions thanks
August 8, 2019
Unprompted review
Fantastic customer service with the…
Fantastic customer service with the very best products! I ordered an Earth Celestial Buddies toy from Loopsandpluto and despite the toy being out of stock nationally in the UK Loopsandpluto kept me informed all the way whilst I waited and provided me with the very best service, dispatching the toy to me once it was back in stock. Superb packaging, excellent communication and rapid delivery makes Loopsandpluto a fantastic company! Thank you so much to everyone at Loopsandpluto for completing my order of Celestial Buddies and my son loves them all!
July 12, 2019
Unprompted review
Reply from Loopsandpluto
Hi Monika!
Thank you for the 5 Star Review and for your wonderful feedback. We are super glad the Celestial Buddies Earth was worth the wait and that we can continue to supply these to all our lovely customers.
Glad to hear your son is a fan of Celestial Buddies, he has great taste :)
Regards
Loopsandpluto Team
love this site!
July 12, 2019
Unprompted review
Reply from Loopsandpluto
Hi Emma!
Thank you for your review and continued custom!
Welcome back to us any time :)
Regards
Loopsandpluto Team
Just perfect!
Super friendly and helpful staff who make the impossible possible! Great offer of lovely space related goodies, and moreover a perfect online shopping experience: shipping to Germany was swift as a rocket… Highly recommended and anytime again!
July 10, 2019
Unprompted review
Reply from Loopsandpluto
Hi Ruth!
It is great to hear that you love the service that we provide! If only we could send all our items by rocket, how cool would that be? but for now, our delivery service providers will have to do :)
Regards
Loopsandpluto Team
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Great service all round
Great service all round. One of the items we ordered had a damaged box and they emailed to ask if i was happy to have it at a discount, wait for new stock or have a refund. I chose the discount as wasn't too bother that the box was damaged. Great customer service as have never recieved the same treatment from other companies. Items delivered within stated time and packaged well. Very happy.
May 27, 2019
Unprompted review
Reply from Loopsandpluto
Hi!
Thank you so much for taking the time to review our service.
We have passed on your comments to Anne who works in packaging up orders :)
Enjoy your items :)
Regards
Loopsandpluto Team
Loops and Pluto
Wonderful company - the customer service is wonderful, fast postage and quality products!
Thank you :)
May 6, 2019
Unprompted review
Reply from Loopsandpluto
Hi Cate!
Thank you for the glowing review, we appreciate your feedback!
Regards
Loopsandpluto Team
My item wasn't available but they…
My item wasn't available but they allowed me to pre order, sent me a personal email with details about stock and arrival time, and gave me a good alternative option.
May 1, 2019
Unprompted review
Reply from Loopsandpluto
Hi Hannah!
Our motto is..."We are happy when customers are happy"...and would hate for anyone to wait longer than usual for product availablity. We hope that once you receive the little buddy earth, it will be worth the wait. A dispatch email will be sent as normal to keep you informed of delivery progress :)
Regards
Loopsandpluto Team
Excellent customer service, great products
Excellent customer service, fast shipping (even in busy times the item was shipped fast). Good range of items as well. The item descriptions are detailed and fun to read....Would recommend the site to every space- fan :)
March 19, 2019
Unprompted review
Reply from Loopsandpluto
Hi Katrin.
Thank you very much for your repeat custom on our website and for rating us highly on Trustpilot.
We appreciate your feedback regarding the descriptions, we try to make them less bland by adding humour and even fun space facts :)
Enjoy your space goodies!
Welcome back anytime to our web store :)
Regards
Loopsandpluto Team
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A pleasure
A very simple and straightforward website which makes ordering and paying a pleasure. The item arrived very quickly and well packaged.
March 19, 2019
Unprompted review
Reply from Loopsandpluto
Hi John,
Thank you for rating us highly and that your experience was a breeze, that makes us happy to hear.
Enjoy your Celestial Buddies Mars character and if he gets lonely, you know where to find us :)
Regards
Loopsandpluto Team
Great product and quick delivery.
March 17, 2019
Unprompted review
Reply from Loopsandpluto
Hi Angela!
Thank you for leaving such great feedback and for your business :)
We love the little Jupiter character, surprisingly much heavier than I imagined which I guess makes him super cute. Enjoy!!! :)
Regards
Loopsandpluto Team
To the Moon & back.
Good Product, good price, good service, well packaged, promptly sent what more could you ask for.
March 17, 2019
Unprompted review
Reply from Loopsandpluto
Hi Maxz!
Thank you for taking the time to leave feedback on our service, really appreciate it!
Enjoy your cuddly Celestial Buddy Moon character, he is one of my favourites (although it is hard to choose!)
Regards
Loopsandpluto Team
Earth & Moon are adorable 💗🌎🌚
Lovely friendly and helpful staff. Ordered easily and arrived in a few days and they've also pre-ordered so more items for me.
Highly recommend 💗
March 11, 2019
Unprompted review
Reply from Loopsandpluto
Hi Emma.
Thank you for taking the time to review our service :)
Enjoy your cuddly Celestial Buddies companions, as much as we do! Im sure they will be well looked after in their new home :)
Regards
Loopsandpluto Team
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Fabulous website and quick delivery…
Fabulous website and quick delivery can’t wait to order from again
March 9, 2019
Unprompted review
Reply from Loopsandpluto
Hello!
Glad you found our website easy to use. Enjoy your Celestial Buddy Our Precious Planet (this one is our favourite!) so soft and HUGE in size!
Welcome back anytime!
Thank you again for your order :)
Regards
Adam
Owner of Loopsandpluto
Top products
Wow! Amazing products, love the choice and quality. Daughter loved the paint your own solar system, educational and fun!
January 1, 2019
Unprompted review
Reply from Loopsandpluto
Hi.
Thank you for taking the time to review our service, I appreciate it :)
I hope the celestial buddy is enjoying their new home.
Regards
Adam
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