They promised bonus credit when I made a deposit. They never issued the bonus. The customer service is designed to send you around in circles. I deeply regret ever visiting this site as I think it may... See more
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See what reviewers are saying
Awful casino! So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited... See more
They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win... See more
Company replied
Made account 27th April. Won a significant amount. Made a withdrawal, went into pending status mode. Like everyone else, you get slightly paranoid when the money does not land after a few hours.... See more
Company replied
Company details
Written by the company
We believe your online gambling experience should be exciting, challenging, and most of all, rewarding. At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building. Lord Ping calls for a cool head, a steady hand, and sense of style – just like our noble penguins. Pull on your black and white and join our web-footed players in one of the top online casinos around. What we Deliver, Lord Ping never lets you down. We offer more than 1,000 games from leading game providers, combining sharp graphics, exciting soundtracks, and cutting edge gameplay to deliver an adrenaline-pumping, heart-racing gambling experience. Our classic table games create an atmosphere of elegance, intrigue, and suspense, all at your fingertips.
Contact info
United Kingdom
- support@lordping.com
- lordping.com
2.2
Poor
535 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Milen3467_
It's a very nice and fun site, live help, very good quality, I'm having fun hours
May 4, 2023
Unprompted review
Reply from Lord Ping
Your review means a lot to us! Thank you!
Reply from Lord Ping
Thank you so much for your review! It would be great if you could send us your username!
Plenty of choice of games
May 4, 2023
Unprompted review
Reply from Lord Ping
Thank you so much for your review Dean!
What can we do to make it to 5 Stars? We would love to hear your feedback if you would like to get in touch with us via Facebook Messenger!
It would also be great if you could let us know your username.
Reply from Lord Ping
Thank you so much for your review Andy! It means a lot to us.
Please could you let us know your username?
Best games online
May 4, 2023
Unprompted review
Reply from Lord Ping
Hey Jess,
Thank you for your review, We really appreciate it!
Please could you let us know your username??
Reply from Lord Ping
Hey Troy, sorry to hear that you've not had much luck with us! We have our finger's crossed for you!
We would really appreciate it if you could let us know your username.
Reply from Lord Ping
We love that you enjoy our games Scott!! Wishing you lots of luck!
Great gaming app and site fast payouts
Great gaming app and site fast payouts
Danj0121
May 4, 2023
Unprompted review
Reply from Lord Ping
Adam we really appreciate your review, thank you!
Great site with lots of free spin would…
Great site with lots of free spin would definitely recommend
May 4, 2023
Unprompted review
Reply from Lord Ping
Thank you so much Tom for your review! Please let us know your username!
Reply from Lord Ping
Thank you so much for your review John. We would be grateful if you could let us know your username.
Quality site i like that u can try the…
Quality site i like that u can try the games for free b4 u play to! frazerkir12
May 4, 2023
Unprompted review
Reply from Lord Ping
Hey Frazer, thank you so much for your review!!
Nice gaming site very clear to know…
Nice gaming site very clear to know what to play great!
May 4, 2023
Unprompted review
Reply from Lord Ping
Hey Penelope,
Thank you so much for your review, it means a lot to us.
Please let us know your username :)
Hi good site with good game choice tycorby1975
Hi good site with good game choice
tycorby1975
May 3, 2023
Unprompted review
Reply from Lord Ping
Your words mean a lot to us Caroline! Thank you!
Lengthy withdrawals, very slow customer service.
Decent app with wide selection of games, but terrible withdrawal process culminating in extensive delays and inability to have more than one pending transaction. Customer services are almost unreachable other than via chat, again with extensive delays.
April 18, 2023
Unprompted review
Reply from Lord Ping
Hey Carl,
We are sorry to hear that you have had issues with your withdrawal and getting through to our Customer Support Team.
You can only have one processing withdrawal at a time, we aim to have all withdrawals processed within a few hours. Sometimes with larger withdrawals this can take a little longer. As soon as your withdrawal has been processed you are then able to request another withdrawal.
Our Social Media Team are available Monday - Friday if you would like to get in touch with us via Facebook messenger we will be more than happy to assist you!
Looking forward to hear from you.
Good site for small stakes players with control
Deposit and withdrawal (yes, honestly!) efficient and secure. Fairly standard range of games and reasonable bonus for small stakes players with control. Iestynsviola
May 4, 2023
Unprompted review
Reply from Lord Ping
Thank you so much for your review :) Your words mean a lot to us.
Excellent experience
Great bonus lots of options to play different games all round great experience.
MITCHELL2K23
May 1, 2023
Unprompted review
Reply from Lord Ping
Thank you for your review Ian, it means a lot to us!
Reply from Lord Ping
We are so glad that you are enjoying Lord Ping! Thank you for your review!
Don't like bonus
March 1, 2023
Unprompted review
Reply from Lord Ping
Hey Steven,
No problem, if you don't like bonuses that is no problem. You can place restrictions on your account so that you don't receive them :)
Feel free to get in touch with us via Facebook Messenger, Live Chat or E-mail and we will be happy to assist you with this.
We would also be very grateful if you could let us know your username.
Reply from Lord Ping
Thank you so much for your review John, it means a lot to us!
Good site and my username is sexyemms123
May 4, 2023
Unprompted review
Reply from Lord Ping
Hey Sebastian, thank you so much for your review we really appreciate it!
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