Wrong item received + bad customer service experience
They sent me the wrong size for a hoodie after 3 weeks of waiting and the customer support experience is really bad.
March 10, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Advertisement
Yeezy vultures pants are not Yeezy vultures pants
Ordered Yeezy vultures pants. Pants that came are not the same as the Yeezy supply pants ordered back in February. Completely different material and some holes and loose threads for your pleasure. Support claims they informed about slight imperfections. Imperfection would be a stain, not a different item. No help, won’t replace or refund. Everyone has issues and they’re right.
November 26, 2024
Unprompted review
Fake
Can't speak for their other items, but I assume they are the same. Ordered 2 pairs of Yeezy Pods from here and they are just straight up fake. Comparing them to the 2 authentic pairs I own, quality is way worse, sizing and fit is different too. Colour is off.
Stay away unless you want fake products as the Yeezy Gap items are probably fake too.
October 4, 2024
Unprompted review
Scam! Damaged pieces - support won't help you
They sent me a bleached, damaged piece. After telling them this, they just told me text block-like that it's made in different fabrics and "you may notice subtle differences". Just offered me a discount code for my next purchase. Not replacing or refunding me. Will bring this piece to the clothing donation.
August 6, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.