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See what reviewers are saying

Rated 5 out of 5 stars

Very good quality items... Customer services are quick to reply and extremely helpful. Standard delivery doesn't take too long and returns are sorted easily with the money being returned no problem.... See more

Company replied

Rated 5 out of 5 stars

Just love this site. The orders are so quick to come. Good quality clothing, Fantastic value for money.

Rated 4 out of 5 stars

customer service needs improvement incorrect pricing on website states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each still never received full refund for overch... See more

Company replied

Rated 5 out of 5 stars

Quick delivery service. Waited only 2 days for items to come. Wish more items/clothes were available or more range of items and accessories. But overall not a bad website to shop from. Was re... See more

Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Shoe Store
  6. Swimwear Store

Information provided by various external sources

Everyone is different and no one should be afraid to be themselves. Not with us. We connect with girls and women alike who want to feel good in what they are wearing. We are here to dress you from the 9-5 to the weekend, and everything in between. We connect through a mutual love of fashion; a place where females of all ages (that’s you), can be inspired to look good - every day. We aim to be inspirational, confident, creative and fun in everything we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

Happy customer

Quick delivery.good quality clothes.true to size.very happy customer Will recommend family and friends

April 25, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi,

Thank you for leaving a review.

I'm glad to hear that you would shop again with LOTD.com. Thanks for being a valued customer.

Best wishes,

James
Customer Care Professional
LOTD.com

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Rated 5 out of 5 stars

great garments paid extra for postage…

great garments paid extra for postage didnt arrived till Wednesday, but assume that was because of bank holidays so understandable . would definitely shop again

April 24, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Caroline,

Thank you for leaving a review.

I'm glad to hear that you would shop again with LOTD.com. Thanks for being a valued customer.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Was not show about Lotd.com as I have…

Was not show about Lotd.com as I have never hear about them my sister told me about them so I place my order and boy when the clothes arrived I was surprised the clothes are very nice and the material are of good quality I can recommend anyone to buy from them I am very happy with my order.

April 24, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Sarlene,

Thank you for the 5* review.

I'm so happy to hear that you're impressed with the quality and service we offer.

Thanks for shopping with LOTD.com

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Great stuff

Great stuff will buy again.

April 24, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Tashe,

Thanks so much for the review.

I am so pleased to hear how delighted you are with your recent purchases from LOTD.com.

I hope you carry on shopping with us.

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Cannot complain about this order at all…

Cannot complain about this order at all - brilliant prices and perfect, as seen items; a vast improvement on previous orders.

April 23, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Heather,

Thanks so much for the review.

It's great to hear you are loving your new purchases. I would like to take the time to say thank you for being a valued customer.

Best Wishes,

James
Customer Care Professional
LOTD.com

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Rated 1 out of 5 stars

haven’t had my delivery

haven’t had my delivery. says its been delivered but i have not received it.

April 23, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Lauryn, it's great to hear from you.

I'm so sorry to hear this, please can you direct an email to help@lotd.co.uk as I'll be more than happy to help.

I look forward to your email and resolving this.

Best Wishes,

James
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Bought 2 dresses and a pair of shorts…

Bought 2 dresses and a pair of shorts all for £1.50 each, wasn’t expecting great quality but can’t complain at that price 😊. Recieved super quick and quality and fit are amazing will deffo order again. 😊

April 23, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Kirsty,

Thanks so much for the review.

It's great to hear you are loving your new purchases. I would like to take the time to say thank you for being a valued customer..

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

LOTS is the best

I really love LOTD. The quality is very good and the price is very cheap which is pretty amazing. I would recommend the website to my friends 100%.

April 23, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Elisabetta,

Thanks for taking the time to leave a review.

I'm so happy to hear you love LOTD. I'm glad to hear you'd recommend us.

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Lovely clothes thank you LOTD

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Tracy,

Thanks for your positive review.

I'm so glad to hear you love your new clothing from LOTD.

Thanks for shopping with us.

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

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Rated 1 out of 5 stars

Still Awaiting A Refund Since 24th April 2019!!!!

It is Paramount that You order the correct clothing size from this company otherwise you'll end up endlessly waiting for Your Due Refund that may never be Recieved!!!!

I have been fobbed off twice by two individual staff members, that both gave me differing advice as to the refund process and yet my refund is still to be collected!!!

Never ordering from this site again, not to be trusted!!!

Heavily disappointed!!

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Latisha,

Thanks for leaving a great 5* review.

I'm so pleased to hear you enjoyed a fast delivery and loved the quality of your new items.

Thanks for shopping with LOTD.com

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 4 out of 5 stars

Sizing comes up small but super fast…

Sizing comes up small but super fast delivery

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Hayleigh,

Thanks for taking the time to leave a review.

We will ensure your feedback regarding sizing is passed on to the relevant department.

Thanks for being a valued customer.

Best Wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

After loosing 12stone in weight I…

After loosing 12stone in weight I wanted modern but reasonable priced items as I need many items I was worried about sizing but didn't need to they all fitted lovely and was surprised when I got them the very next day so I will be returning to buy more I very happy woman

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Sharon,

Thanks so much for the review.

I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.

Best Wishes,

Sobia
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Good quality materials and their…

Good quality materials and their delivery is good

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Margaret,

Thanks so much for the review.

I am so pleased to hear you're loving the quality of our items and finding our delivery service good.

I hope you'll be shopping with us again.

Best Wishes,

James
Customer Care Professional
LOTD.com

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Rated 5 out of 5 stars

Amazing up and coming site!

I heard about this site recently and was a little bit sceptical due to the extremely low prices. I ordered 5 things and it was only £12.50 including delivery, wow! Even though it was the long bank holiday weekend, they arrived in 2 days and the clothes were beautiful and the sizing very accurate.
Will 100% be ordering again.

April 22, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Jess,

Thanks so much for the review.

I am so pleased to hear you're loving our site and finding our clothing good quality.

It's great to hear you'll be shopping with us again.

Best Wishes,

James
Customer Care Professional
LOTD.com

Rated 4 out of 5 stars

Love this site and have ordered a fair…

Love this site and have ordered a fair bit, the clothes are good quality but abit on the small size in my size. Have purchased lots for my daughter tho. I recommend LOTD to anyone but just watch the sizes, also really easy to return .

April 21, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Alison,

Thanks so much for the review.

I am so pleased to hear you're loving our site and finding our clothing good quality.

I hope you carry on shopping with us.

Best Wishes,

James
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Quick delivery and amazing product !!!I…

Quick delivery and amazing product !!!I bought a pair of trousers one size more than mine and fits perfectly🧡

April 21, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Stefania,

Thanks so much for the review.

I am so pleased to hear you're finding our delivery service quick and our products amazing.

I hope you carry on shopping with us.

Best Wishes,

James
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Great prices and products

Great prices and products, swift delivery. Can't fault them.

April 21, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Carleen,

Thanks so much for the review.

I am so pleased to hear you're finding our delivery service quick and our prices great.

I hope you carry on shopping with us.

Best Wishes,

James
Customer Care Professional
LOTD.com

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Rated 5 out of 5 stars

Better than expected

April 20, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi,

Thanks so much for leaving a review.

It's great to hear our site has impressed you.

Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.

Best wishes,

James
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

LOTD has made my day!

After hearing about LOTD by my sister I had to look and couldn’t believe my eyes she was right I was very doubtful to begin with as the saying goes if it’s too good to be true it usually is, but as my sister has ordered and received her goods I ordered away, I received my bits and I couldn’t be happier, I ordered twice in a week after receiving my goods, I highly recommend this company, you will not be let down and even if your unhappy they refund but for how cheap the clothing is what’s there not to like. Speedy delivery and kept updated from order to delivery. Thanks LOTD one happy customer

April 19, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Alison,

Thanks so much for leaving a great review.

I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.

Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

Rated 5 out of 5 stars

Amazing

I am so pleased with the quality so much so I placed a second order and have another basket full ready and waiting.
The delivery was super quick to I cannot fault lotd at all.
Thankyou for an amazing and smooth service and I look forward to ordering much more from you

April 19, 2019
Unprompted review
LOTD.com logo

Reply from LOTD.com

Hi Leona,

Thank you for the 5* review.

I'm so happy to hear that you're pleased with the services we aim to provide as well as the quality of clothing.

I hope you continue to shop with us in the near future.

Best wishes,

Rukaiya
Customer Care Professional
LOTD.com

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