Very good quality items... Customer services are quick to reply and extremely helpful. Standard delivery doesn't take too long and returns are sorted easily with the money being returned no problem.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just love this site. The orders are so quick to come. Good quality clothing, Fantastic value for money.
customer service needs improvement incorrect pricing on website states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each still never received full refund for overch... See more
Company replied
Quick delivery service. Waited only 2 days for items to come. Wish more items/clothes were available or more range of items and accessories. But overall not a bad website to shop from. Was re... See more
Company details
- Women's Clothing Store
- Bags and Luggage Store
- Fashion Accessories Store
- Jewelry Store
- Shoe Store
- Swimwear Store
Information provided by various external sources
Everyone is different and no one should be afraid to be themselves. Not with us. We connect with girls and women alike who want to feel good in what they are wearing. We are here to dress you from the 9-5 to the weekend, and everything in between. We connect through a mutual love of fashion; a place where females of all ages (that’s you), can be inspired to look good - every day. We aim to be inspirational, confident, creative and fun in everything we do.
Contact info
10 Drinkstone Road, LE5 5DH, Leicester, United Kingdom
- help@lotd.com
- lotd.com
Reply from LOTD.com
Hi Kirsten,
Thank you for leaving a review.
It's great to hear you're impressed with the overall service from LOTD.com and finding the fit of our clothing perfect.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Advertisement
Best clothing company to buy from
Best clothing company to buy from. Quality very good and customer service excellent. I’ve bought more than 15 times and will continue
April 12, 2019
Unprompted review
Reply from LOTD.com
Hi Andy,
Thank you for leaving a review.
It's great to hear you're finding the quality of clothing from us very good and our customer service excellent.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Really nice quality clothes
Really nice quality clothes, super fast shipping
April 12, 2019
Unprompted review
Reply from LOTD.com
Hi Emma,
Thank you for leaving a review.
It's great to hear you've had a great shopping experience and finding our shipping service fast.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Good experience all round.
April 12, 2019
Unprompted review
Reply from LOTD.com
Hi Jane,
Thank you for leaving a review.
It's great to hear you've had a great shopping experience with us.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Absolutely amazing value for MONEY
Absolutely amazing value for MONEY, CRAZY PRICES. ...OMG £1.50p SALE ALL ITEMS. ..VERY HAPPY WITH THE ITEMS 😃😅😆
April 12, 2019
Unprompted review
Reply from LOTD.com
Hi Teerage,
Thank you for leaving a review.
It's great to hear you're finding the value for money from LOTD.com amazing.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Advertisement
When i received my order was missing…
When i received my order was missing few items they r £10 cost. LOTD do not refund me my money i waiting over 3 weeks. i have open case in PayPal and nothing. Im very not unsatysfied and I feel they cheated me. I really DO NOT RECOMMENDED it to Anyone. Thanks LOTD.
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi,
Thank you for leaving a review.
I'm so sorry to hear this, I kindly ask for you to check your inbox as I can see a member of our team has been in touch without a response.
I look forward to hearing back from you.
Best wishes,
James
Customer Care Professional
LOTD.com
The quality of the cloths is superb.
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi,
Thank you for leaving a review.
It's great to hear you're finding the quality of clothing from LOTD Superb.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Love All in good quality
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Fatou,
Thank you for leaving a review.
It's great to hear you're finding the quality of your items from LOTD.com good.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Clothes what you see is what you get…
Clothes what you see is what you get and the sizes as well love love everything that I have brought, can’t wait for the new stuff to come .
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Sharmain,
Thank you for leaving a review.
It's great to hear you're finding our sizing great and that you love everything you have purchased from us.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Advertisement
I was plesurely surprised when my…
I was plesurely surprised when my parcel arrived . Nice quality clothes .
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Jacqueline,
Thank you for leaving a review.
It's great to hear you're finding the quality of your clothes from us nice.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Great site great prices fast delivery.
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi,
Thank you for leaving a review.
It's great to hear you're finding our site great and our delivery service fast.
I hope you'll be shopping with us again.
Best wishes,
James
Customer Care Professional
LOTD.com
Awful sent order with items missing…
Awful sent order with items missing dreadful customer service. Whatever happened to the customer is always right or even trying to resolve an issue shameI couldn't give a zero rating
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Susannah,
Thank you for leaving a review.
I'm so sorry to hear this, please be assured you're feedback has been passed on for review.
I have reviewed your order and can see that our team have been in touch in efforts to resolve your initial query, if you require any further help please contact help@lotd.com.
Best wishes,
James
Customer Care Professional
LOTD.com
The slothes are good quality but the…
The slothes are good quality but the sizes are a little off - when they say sixe 16 they mean 14 and so on also XL really is size 12 max. however the dresses seem mostly fine
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Sam ,
Thank you for leaving a review.
I'm so sorry to hear this, please be assured you're feedback has been passed on for review.
Best wishes,
James
Customer Care Professional
LOTD.com
Advertisement
Fast delivery and pretty good quality…
Fast delivery and pretty good quality clothing, I was impressed with everything
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Terri,
Thanks so much for leaving a great review.
It's great to hear you've found our delivery service fast and that you're impressed with every item from us.
Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.
Best wishes,
James
Customer Care Professional
LOTD.com
Good Quality, great price.
Quality is good, price is fantastic. Fast delivery service. Will use again. Thanks!
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Gemma,
Thanks so much for leaving a great review.
I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.
Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
fantastic clothes and price
fantastic clothes and price , very good quality, fast delivery, true to size..
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Mary,
Thanks so much for leaving a great review.
I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
The quality
The quality of clothes aren't hight so I have to return some of them.
I hope you encrease the quality, then I will be your fixed customer.
April 11, 2019
Unprompted review
Reply from LOTD.com
Hi Maryam,
Thanks for the review and feedback as we are always looking to improve.
Please be rest assured that I have contacted the buying department and relayed the feedback to them for further improvements in the future.
I would like to sincerely apologies once again and if you require any further assistance please don't hesitate to get in touch.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
Advertisement
Amazing quality
Amazing quality, for cheaper prize..
I order many times..
April 10, 2019
Unprompted review
Reply from LOTD.com
Hi Mie,
Thanks so much for leaving a great review.
I'm so happy to hear that you're pleased with the services we aim to provide as well as the quality of clothing and offers we have up.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
Whay you dont shipping in Slovenia?
April 10, 2019
Unprompted review
Reply from LOTD.com
Hi Daniela,
Thanks so much for the review.
Please pop us an email to help@lotd.com so we can help you further.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
Very fast delivery and the clothes a…
Very fast delivery and the clothes a good quality
April 10, 2019
Unprompted review
Reply from LOTD.com
Hi Marie,
Thanks so much for leaving a great review.
I'm so happy to hear that you're pleased with the services we aim to provide as well as the quality of clothing and quick delivery service.
Best wishes,
Sobia
Customer Care Professional
LOTD.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.