I enjoy lots of the games where I also won points, cash credits or cash. I already had few cash withdrawals (highest was £200.00) and yesterday my cash out of £26 was approved and it's now in my paypa... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It a very good gambling site whit a good game the payment not immediate but guaranted
it's good and also time consuming especially on the weekends
Platform is well aligned for easier placing bettings.
Company details
Written by the company
Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.
Contact info
United Kingdom
- service@lottosocial.com
- lottosocial.com
4.1
Great
18K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍
June 11, 2026
Unprompted review
Easy to set up account.
June 11, 2026
Unprompted review
Great love it
June 11, 2026
Unprompted review
Avoid Lottosocial
Avoid Lottosocial.
I couldn’t even remove my card or stop payments on their site. There was no proper cancellation option, and they kept charging me. I eventually had to get my bank involved to stop the payments. This is not how a trustworthy subscription service should operate.
June 10, 2026
Unprompted review
Reply from Lotto Social
Hello Max, thank you for your feedback 😊
We’re sorry to hear about your experience and understand how frustrating it is if you felt unable to cancel or remove your payment method.
We’d like to clarify that subscriptions and active entries can be managed and cancelled through the account settings or via our official cancellation page 🎟️🍀:
https://lottosocial.com/cancel-lotto-social/
If payments continued after you attempted to cancel, we would want to review your account to confirm whether the cancellation was fully processed and whether any entries were still active at the time.
We appreciate you raising this, and we’re sorry it did not meet your expectations. Please respond to our information request so we can investigate and help resolve this for you 👍
Best Regards,
Alex
I have joind but lost my nunders
June 9, 2026
Unprompted review
Very quick and got numbers quickly
June 9, 2026
Unprompted review
If I put one star.
LookIf I put one star in review.. website not allowing access to content... Not happy...since morning try to access...
June 9, 2026
Unprompted review
Didn't relize have to keep take money…
Didn't relize have to keep take money out every time I look in my account money don't have
June 9, 2026
Unprompted review
Reply from Lotto Social
Hello, thank you for your feedback 😊
We’re sorry to hear there’s been confusion around the payments and your account balance.
It sounds like you may have active syndicate entries or a recurring participation setting, which means charges can be taken each time a draw or entry cycle runs 🎟️🍀 These are normally shown in your account settings, along with your current balance and upcoming deductions.
We understand that it can be concerning if money is leaving your account when you didn’t expect it. If this is happening, we recommend checking your active subscriptions and ensuring all syndicates or recurring entries are fully cancelled.
If you’re unsure what is active on your account, please respond to our support team so we can review your account history and confirm exactly what is causing the deductions 👍
Alex
This site is so misleading
This site is so misleading ! You sign up for '10 lines for £1.50' or any other offer, then they charge you £6.50 every time after for every draw they have going on. Don't even download it. They have taken 3 times the amount they were supposed to take, and think they can get away with taking that every week. You can't talk to anyone. You don't even realise you have signed up to syndicates
June 9, 2026
Unprompted review
Reply from Lotto Social
Hello Laura, thank you for your feedback 😊
We’re sorry to hear about your experience and understand your frustration regarding pricing and syndicate participation.
We’d like to clarify that when promotional offers (such as “10 lines for £1.50”) are selected, they may include an initial entry period followed by ongoing syndicate participation, which is shown at checkout before confirmation 🎟️🍀.
We understand, however, that this may not always be clear to every user, and we appreciate your feedback on how this can be improved.
We’re also sorry to hear you’ve had difficulty contacting support. A responsive customer service experience is important, and your comments will be taken into account. You can use our Digital Assistant and our chat agents.
If you would like us to review your account, please respond to our information request so we can investigate the charges and assist further 👍
Best Regards,
Alex
Stop stop now
June 8, 2026
Unprompted review
Reply from Lotto Social
Hello Roger, I understand you want this to stop immediately 😊
If you are trying to stop all payments and active participation, you should:
Go directly to the official cancellation page and complete the cancellation process, please see below:
https://lottosocial.com/cancel-lotto-social/
If you want, tell me what you’re seeing in your account and I’ll help you check what is still active 👍
Best Regards,
Alex
it's a fun app
June 8, 2026
Unprompted review
Reply from Lotto Social
Hello Gary, thank you for your feedback 😊
We’re sorry to hear you feel that payments are being taken frequently and that this has caused concern.
We understand how important it is to have full clarity and control over any recurring charges. In most cases, weekly payments relate to active syndicate entries or subscription-based participation that continues until it is cancelled 🎟️
If you believe you have already cancelled but payments are still being taken, we would strongly recommend reviewing your account settings and confirming the cancellation status. Sometimes entries remain active across multiple syndicates if they are not fully removed at checkout or in the account area.
If you would like, we can also review your account in detail to check exactly what is active and ensure everything is properly stopped 👍
Alex
Amazing site !!
Amazing site !!! I enjoy the best !! Need come and check or register!!
June 7, 2026
Unprompted review
More then winning there is to much fun…
More then winning there is to much fun at the same time it’s amazing social platform good experience thanks Lotto
June 7, 2025
Unprompted review
Impossible to cancel
I am desperate to cancel. The site experience is intolerable with multiple of layers of pop ups at every single interaction.
I do not believe there is any way for an end user to cancel and I am hitting dead ends at every turn. As a user experience designer, I can see this is intentional.
Dead-end routes to cancel:
- A help page which gives incorrect information.
- A help bot which gives incorrect information.
- An email address which sends an automated message referring you to the website.
- A phone number with a recorded message that refers you to the bot.
The other option given is to cancel in the app, which means downloading and installing an app.
All help guides have said that you can cancel through the Account or the Syndicate. That is not the case. You can pause, but there is no ability to cancel.
June 7, 2026
Unprompted review
Reply from Lotto Social
Hello Lisa, thank you for your feedback 😊
We’re sorry to hear about the frustration you’re experiencing when trying to cancel your account.
To clarify, cancellation options are available, please see below our how to guide 🎟️🍀:
https://lottosocial.com/cancel-lotto-social/
We understand your concern that different support routes (help pages, bot responses, or phone guidance) may feel inconsistent or repetitive. That’s not the experience we aim to provide, and we appreciate you highlighting it.
Please respond to our information request so we can review your account specifically, confirm its current status, and ensure cancellation is properly processed for you 👍
Best Regards,
Alex
Grateful if was able to experience this…
Grateful if was able to experience this great opportunity
June 7, 2026
Unprompted review
fantastic site loads to play and…
fantastic site loads to play and entertain you and try your luck!!!!!!!
June 5, 2026
Unprompted review
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