Excellent customer service that makes…
Excellent customer service that makes me appreciate your brand even more.

Reply from Lotuscrafts
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Wir sind Lotuscrafts – ein Wiener Unternehmen mit Herz für Yoga und Meditation. In unserem Team arbeiten Yogalehrende und leidenschaftliche Praktizierende. Aus dieser eigenen Erfahrung heraus entwickeln wir unsere Produkte praxisnah und mit echtem Verständnis für die Bedürfnisse und Routinen unserer Community. Wir möchten Menschen inspirieren, Meditation und Yoga als festen Bestandteil ihres Alltags zu entdecken – als bewussten Ausgleich in einer immer schnelleren Welt und als Weg, immer wieder bei sich selbst anzukommen. Dafür schaffen wir qualitativ hochwertige, ökologische Produkte, die dich in deiner Praxis verlässlich und langfristig begleiten. Der Name Lotuscrafts steht für zeitlose Schönheit und sorgfältige Verarbeitung. Unsere Produkte sollen nicht nur funktional sein, sondern Freude schenken – beim Ansehen, beim Berühren und in der täglichen Anwendung. Neben hochwertigen Produkten begleiten wir dich auch inhaltlich auf deinem Weg. In unserem Newsletter und Blog teilen wir inspirierende Impulse, praktische Tipps und fundierte Einblicke rund um Yoga, Meditation und Achtsamkeit.
Burggasse 36, 1070, Wien, Austria
Replied to 20% of negative reviews
Typically replies within 1 month
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Excellent customer service that makes me appreciate your brand even more.

Reply from Lotuscrafts
Nonostante lavato e arieggiato, da gennaio ad oggi il tappeto Yogamatte Mudra Studio continua a puzzare terribilmente.
Ho verificato e sul loro sito scrivono fatto in Taiwan e di pvc! Lo avessi letto prima non lo avrei sicuramente comprato, ma su Amazon scrivono cose diverse, che è fatto di gomma, privo di sostanze nocive e quindi mi sono fidato. Come possono affermare che il pvc è un materiale sano ed ecosostenibile?
Pessimo tappeto per yoga, lo sconsiglio vivamente./
Despite being washed and aired, the Yogamatte Mudra Studio carpet continues to smell terribly from January to today.
I checked and on their website they write made in Taiwan and made of PVC! If I had read it before I definitely wouldn't have bought it, but on Amazon they write different things, that it is made of rubber, free of harmful substances and so I trusted it. How can they say that PVC is a healthy and eco-sustainable material?
Terrible yoga mat. I do not recommend it.

Reply from Lotuscrafts
Great quality, looks beautiful, very fast delivery! What more do you expect! Excellent! Of course recommended! I’ll be back in Lotuscrafts!
I ordered the Pure yoga mat and I love it. Amazing grip and good thickness.
Quick delivery too. Will order again.
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