Loudspeakerfreaks Reviews 38

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scam site. Same company as Europe-audio. Do not order from them. They only have advance payment and will not state any delivery time, won't reply to email and won't deliver any of the ordered produc... See more

Rated 4 out of 5 stars

I just received my order , I felt very un easy after reading other reviews but everything was in perfect order, 24 days from order to receiving the package. Is the best price around also. The communic... See more

Rated 1 out of 5 stars

Ordered 18" ultimax in JANUARY 2018, still havent shipped. Paid with money transfer straight to their account. DO NOT DO THIS, you will lose your money and never get the product. I have contacted... See more

Rated 1 out of 5 stars

I've put and paid my order by 03.06.2018 - three Items should be available up to 15 days after, and one item available after max. 8 days. Another month almost gone and the Item that should be after 8... See more

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1.4

Bad

TrustScore 1.5 out of 5

38 reviews

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Rated 1 out of 5 stars

If I knew it lasts that long I would buy from China - takes a lot quicker from there!!!

I've put and paid my order by 03.06.2018 - three Items should be available up to 15 days after, and one item available after max. 8 days. Another month almost gone and the Item that should be after 8 days is still not available - as the result whole my delivery postponed. Two e-mails sent to them (one to sales[at]europe-audio.com, other one to information[at]europe-audio.com) and never had the answer. Seriously, if I knew before would buy from China - at least that would be quicker and much more reliable... Really disappointed, they service is literally rubbish!!!

July 21, 2018
Unprompted review
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Rated 1 out of 5 stars

Do not buy anything here!

I have used this company twice.
The first time everything was working fine. Order came on time and I was updated.

Second time nothing is working!
I ordered some drivers on 20 March 2018. The drivers were not in stock but delivery should be 3-4 weeks.

I still haven't received the order and the company just stopped to answer any of my mails.
I haven't heard anything from Loudspeaker Freaks since 26 March!
That is the worst service ever!

May 9, 2018
Unprompted review
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Rated 1 out of 5 stars

Ordered in early March and expected …

Ordered in early March and expected delivery was the 15th of April, nothing new since I know Europe audio can be slower than a frozen snail, but I've always got my items. Date was then pushed a few days forward and shipped promptly the day after the newly set date.

Slow but alot cheaper than most of its competition.
PS. Use PayPal for safety if unsure.

Edit: Last order I had to do a claim via the bank to get my money back, because they ghosted me on mail and phone for months.. They even canceled items I did NOT get a claim for. Probably the worst customer experience ever.

April 20, 2017
Unprompted review
Rated 1 out of 5 stars

No delivery no contact

Watch out for this new label of Europe audio, since the complaints about Europe audio he changed the domain.

He fooled me, order amount was quite low luckily.

November 17, 2016
Unprompted review
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