Louis Motorrad Reviews 

960
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, which are often exactly as ordered and well-packaged. Many highlight the fast, efficient, and well-tracked delivery service, frequently arriving on time with clear communication. The ordering process is described as easy, with helpful customer support and straightforward returns. However, some customers also noted receiving incorrect, damaged, or wrong-sized items. A few other people mentioned orders sometimes did not arrive, experienced unexpected shipping delays, or found the return process cumbersome, occasionally involving additional costs or unfulfilled refunds.

What people talk about most

Product

Consumers find product quality to be very good, with many items described as excellent and top-quality, often... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and prompt delivery... See more

Order

Clients share positive opinions on order, with many reviewers praising the ease of ordering and the... See more

Quality

Customers had positive experiences with quality, consistently reporting that items purchased were of very... See more

Service

People report positive experiences with service, often highlighting its excellence, efficiency, and speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to navigate the shop/site. Good concise info about the product, informative pictures to help in the choice of items. Updates of order, packing, shipping and such to keep the buyer informed a... See more

Rated 5 out of 5 stars

Have been using Louis the last few years for electrical equipment for my bike and navigations and camera'. I can't say enough good things about Louis Motorrad. 10/10 Extremely happy custom... See more

Rated 5 out of 5 stars

I ordered with Louis Motorrad because the goods were very competitively priced even compared to the same product in my own country. Ordering with Louis was strait forward. I knew the delivery may tak... See more

Rated 5 out of 5 stars

Pleasant experience and fair prices. There was only one issue with the shoes size - I chose the size based on the actual measurement in cm, but it turned out that the shoes were at least 1.5 size l... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

Motorcycle clothing, helmets and accessories. 35,000 products from 160 brands ✓ Database with products for more than 3 300 bikes ✓ Free returns ✓ » Buy now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

960 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(960)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

I received product and was what was…

I received product and was what was advertised and is good quality product the only bad side of my experience was the poor quality of delivery service took over two weeks to be delivered to me

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! My go to place for my motorbike accessories. I really like their return process as well which is very easy to do.

September 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Good product

Good product, good price,great communication, quick delivery, THANKS. Useful alternative to United Kingdom purchases,no customer charges.

August 31, 2025
Unprompted review
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