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Company details

  1. Watch Repair Service

Written by the company

Watchmaking, servicing, repairs and polishing. Re-imagined for the 21st century


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Quality specialist repair service

Had a recent repair carried out on my Tudor by the team. The work was carried out quickly and to a high standard. Pricing was clear and overall very competitive. The communication was excellent throughout and I was really impressed with the overall service. The way the watch was returned went above and beyond my expectations.

April 8, 2026
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Rated 5 out of 5 stars

Story about a vintage watch and how Louped came to the rescue

I had a vintage watch that several other service providers were reluctant to work on, but Louped took on the challenge with professionalism and skill. From start to finish, their team was incredibly helpful, explaining the process clearly and keeping me informed. The service was not only top-notch and meticulous but also very reasonably priced considering the quality of work. I highly recommend Louped to anyone who values expert care and transparent, customer-focused service.

July 17, 2025
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Rated 5 out of 5 stars

Brilliant service!

I sent a vintage Omega to Louped as it had stopped working. I was potentially looking at quite a steep repair bill. Louped collected the watch via DHL, fully insured, which they cover the cost of.

At their workshop, they inspected the watch and saw that it was a very quick and easy fix, which they did, and said that they would send the watch back to me (again, fully insured at their cost). And they did not even charge me for the quick fix.

Brilliant service, great communication. The only place I will now go to for watch servicing.

Thank you Aimee and Philip!

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service start to finish.

Communication was clear and timely. I sent my watch in and all the work was done within 3 weeks. Phil and the team kept me informed and were really helpful when I had to delay the return shipping because of travel. Superb service start to finish.

February 2, 2024
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Rated 5 out of 5 stars

Louped are simply in a different league …

Dealing with Aimee and the team at Louped has been nothing but a Joy!! They listen to your concerns and feedback, very responsive and attention to detail is second to none. Very happy with the work they did on my Brietling Chronomat from the 70's. Thank you Aimee and the team at Louped!! My new watchmakers!!!!

July 24, 2023
Rated 5 out of 5 stars

Highly Recommended

Great service. A lot of watch repairers had quoted me for expensive and unnecessary work but Louped did the repairs I asked for at a good price. Quick service and good communications too. Would thoroughly recommend.

July 21, 2023
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, kept me up to date with everything, reasonable price, will definitely use them again 10/10!

April 26, 2023
Rated 5 out of 5 stars

Seamless Service from Start to Finish

Seamless service from start to finish. My mum's old Rolex has come back shining and running perfectly. I couldn't believe how easy and quick the whole process was. I also had a dedicated specialist who talked me through all the work to be done and kept me up-to-date with how it was coming along. I couldn't recommend Louped enough. The watch looks brand new!

March 28, 2023
Unprompted review

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