Love Sew Reviews 

1,022
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics, noting the rich colors and wonderful materials that make sewing projects truly special. Many people also enjoy the creative block of the month projects, finding the curated selections both beautiful and very engaging to complete. Consumers often mention that orders arrive promptly with secure and thoughtful packaging that shows a lot of care. Reviewers consistently appreciate the seamless ordering process and the helpful extras included with their purchases. Buyers note that everything matches descriptions perfectly and provides fantastic value for their creative hobbies.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful fabric choices, clear... See more

Quality

Users describe positive interactions with quality, expressing great appreciation for the excellent fabric... See more

Order

People report positive experiences with order, highlighting an easy ordering process and quick delivery.... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the timeliness of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Sew communicates so very well by sending emails to notify that BOM pkgs will soon be mailed and then again when they have been mailed. Definitely builds the excitement that I'll be sewing soon!... See more

Rated 5 out of 5 stars

Love the fabric choices and an opportunity to learn new blocks. Communication with the company is excellent. The quality of the fabric is good. Love sew has so many choices for BOMs. The instruction... See more

Rated 5 out of 5 stars

A special offer of quilt storage bags, (a zippered cloth type bag to store completed quilts where they will stay clean, plus it has a handle and small plastic window so you can see what’s in there wit... See more

Rated 5 out of 5 stars

Everything I've ordered from Love Sew has been great quality, the fabric is good quality, good rich colors. Everything is as described. I've never regretted any order I've received. I would recommen... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,022)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these pens

Love these pens. Brilliant.

April 13, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hi Jo, thank you for taking the time to share your experience with us. We are glad to hear that you loved the marking pens! :)

Rated 5 out of 5 stars

Love Sew were great when I received the…

Love Sew were great when I received the wrong item, the correct item was shipped the same day I contacted them concerning the wrong item. I always receive my order in a timely fashion, Love Sew is great!!

April 13, 2022
Unprompted review
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Reply from Love Sew

Thank you so much, Joy! ♥

Rated 5 out of 5 stars

Great products,and awesome customer…

Great products,and awesome customer service. I was not familiar with out of country on line shopping and needed to be "rescued" by helpful staff. Thank you. My errors were looked after😊 now I can relax..and order again.

April 12, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hey there, thanks for your trust! We're thankful for amazing customers like you. We look forward to your next purchase.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Have had a couple purchases and was impressed with each. Items were as described, and shipping was fast. Will use their services in the future.

April 10, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hey Jeanette, thank you! We are happy to hear you feel that way! We hope you enjoy your new product and we look forward to your next purchase!

Rated 5 out of 5 stars

communication

contacted the company this week ove late arrival of goods (first time an order has been overdue). I had a reply from the company that day. They checked for me & replied that my goods had arrived in Australia & were out for delivery. Communication was excellent.
This is my second order for Heat Eresable Fabri marking pens - excellent. Have also purchased the wool pressing mat 18"x12" for applique.Recent order is the large wool pressing mat for the ironing board.
Would purchase from this company again.

April 7, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hello Margaret, thank you! We are happy to hear you feel that way! Everyone in our company has been working really hard to make sure our customers are taken care of. We look forward to your next purchase.

Rated 5 out of 5 stars

Love Sew give great service!

I bought a set of four different coloured fabric marking pens, but didn't get around to using the white ones for a while. When I did, none of them would write on the fabric. Even though I had had them for some time, Love Sew very kindly sent me a complete replacement pack. That's what I call great service!

April 2, 2022
Unprompted review
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Reply from Love Sew

Hello Jim, thank you for your review. We are pleased to hear that you are happy with your shopping experience with us! Nothing pleases us more than when our customers are happy and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Marking pens

Always great service and product's

April 1, 2022
Unprompted review
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Reply from Love Sew

Hello Carole, thank you for leaving such a wonderful 5* review! We are so glad to hear that your order arrived as and when expected. We look forward to your next purchase!

Rated 5 out of 5 stars

Good quality items

Good quality items. Excellent customer service.
A recent issue with an item I received was dealt with quickly and efficiently to my satisfaction

March 25, 2022
Unprompted review
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Reply from Love Sew

Hi there, thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are glad we were able to meet your expectations!

Rated 4 out of 5 stars

My shopping experience went well

My shopping experience went well, and I love the wool pressing mats I ordered. The only complaint was the amount of time it took to receive my order. That may not be Love Sew's fault. Shipping is crazy right now. Thanks for your answers to my questions. I'll be back!

March 24, 2022
Unprompted review
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Reply from Love Sew

Hello Mary, it is really great to hear that. Everyone in our company has been working really hard to make sure our customers are taken care of. Thank you for your support!

Rated 5 out of 5 stars

Wool mat

I loved my wool mat so much I ordered another one for my friend in Florida. She also loves it!

March 23, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hey Linda, so glad to hear that! Thank you for taking the time to share your experience with us.

Rated 5 out of 5 stars

Wool Iron Mat

Excellent product, better than I thought for a great fair price.

March 15, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Thank you, Bonnie!

Rated 5 out of 5 stars

Sewing machine feet

I received my multi piece sewing machine feet and was very pleasantly surprised. Very high quality and was all in a nice case. Wow stilled awed at the value of this item.

March 15, 2022
Unprompted review
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Reply from Love Sew

Hi Burnetta, thank you for taking the time to share your experience with us. We're grateful for customers like you. We hope you will consider shopping with us again soon!

Rated 5 out of 5 stars

Have been so happy with my pressing…

Have been so happy with my pressing mat. It makes a difference to my pressing of textiles. Delivery to Australia was seamless but the carrier in Australia for delivery was unreliable to say the least. Upon contacting the folks at Love Sew they looked into the delivery and said if it hadn’t arrived by a certain date they would re-ship the mat. After investigation with the carrier my package was found and delivered.
Will be happy to purchase from Love Sew again.

March 14, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hello Gillian, thank you for your review. We are pleased to hear that you are happy with your shopping experience with us! Nothing pleases us more than when our customers are happy and we look forward to seeing you shop with us again soon.

Rated 5 out of 5 stars

I love LOVE SEW!

I love LOVE SEW! I hemmed and hawed about ordering a pressing mat- it's something my limited budget would not normally allow for (although the prices are AMAZING) - However- I took the plunge as a treat for myself! I was worried though- it become evident there were some shipping issues, but Love Sew came through and reshipped the item to me. Their customer service department are quick and polite and very kind. I would order from them again in a heart beat! (The pressing mat is top notch, by the way!) Thank you LoveSew!

March 14, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hello Kylie, we are happy you're pleased with the results and that we were able to help. We aim to provide the best service for every member. Thank you for leaving such a wonderful 5* review!

Rated 5 out of 5 stars

Great prices, great customer service.

This was my first order from Love Sew, and I was very happy with the items I received. I especially liked the prices as to buy comparable items elsewhere, which would have cost twice as much.
I had 1 item that had been wrong packed but a quick email and it was replaced. Great customer service and some really good value products.

March 9, 2022
Unprompted review
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Reply from Love Sew

Thank you, Alison!

Rated 5 out of 5 stars

A Loyal Customer

I placed an order with Love to Sew and was missing a item. Placing my order I notice that one of the items I ordered was on sale. So I ordered the one on sale also. I text Love to Sew to notify them to cancel the original one in my order and send me the one on sale and to adjust my bill. I received my order but never received the one on sale. To make a long story short. You will not be unhappy with Love to Sew. They live up to their policy to keep their customers happy that comes first them. They look into your problem and always comes up with a fair outcome. You won’t be disappointed with your decision to be a loyal customer with Love to Sew. They Solve my problem and sent me the item I was missing no questions asked.

March 8, 2022
Unprompted review
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Reply from Love Sew

Hello Elaine, your feedback is incredible; thank you for sharing that with us! We truly appreciate your continuous support! Have a day!

Rated 5 out of 5 stars

Ordered for the first time

Ordered for the first time. Had an issue with the order being delayed but customer service was excellent with speedy response to any email. When they were advised my order was lost they quickly offered a replacement. Surprisingly the original order arrived two weeks later after the replacement had already been shipped. They advised just to keep this and share with friends. The fabric is of good quality and the colours are true to pictures. I will definitely be ordering again. Thank you.

March 7, 2022
Unprompted review
Love Sew logo

Reply from Love Sew

Hello Christine, we are glad to hear that we were able to meet your expectations. We hope you enjoy your new fabrics and we'll wait for your next order. Thank you for your support!

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