loveaero.co Reviews 

176
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers genuinely love the ordering experience and frequently praise the customer support team for being exceptionally responsive, polite, and helpful when solving problems. Many people also share that the jewelry pieces look stunning, arrive safely in lovely protective pouches, and hold up wonderfully during daily wear. However, some reviewers were not happy with the shipping process, mentioning that packages took weeks to arrive or experienced unexpected delays. A few other people also felt that certain items lacked proper durability, noting frustrating issues with items breaking quickly or tarnishing shortly after purchase.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many reviewers praising the gorgeous and durable... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the jewelry are deeply divided. On one hand,... See more

Order

Reviewers mention positive feedback about order, highlighting how easy it is to place purchases and receive... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are polite, attentive,... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am giving this site an initial review of 3 stars because of everything I could find nothing said my order would be shipped from China but rather US,Australia yet today's shipping confirmation says... See more

Company replied

Rated 3 out of 5 stars

AMENDMENT 7/30/26 Customer support was helpful and immediately I was refunded. Appreciate the follow up. ⭐️⭐️⭐️ Delivery was from CHINA. Over (21) days to receive. All bracelets a... See more

Rated 5 out of 5 stars

Excellent Service. It was my first time ordering from Love Areo. I was so happy when my order arrived. Every piece was truly beautiful & amazing quality. The little individual bags were such a lov... See more

Rated 5 out of 5 stars

Satisfied Customer! Received my order well packaged/intact. Each individual piece of jewelry was in a small cute pouch very well preserved. I’ve been wearing a few piece ever since i received it. Defi... See more


Company details


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3.9

Great

TrustScore 4 out of 5

176 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(176)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t stop adding to my collection

I can’t stop adding to my collection! Every time I think that I am all set, I go back and add more to my cart!! We just spent several days at the beach and while my sterling silver earrings tarnished the first day, my Love Aero shined beautifully the entire 5 days! Because the products travel from afar, plan on it taking some time to reach its final destination. But, rest assured, it will arrive and you won’t be disappointed!! What are you waiting for?? At this price point, you’ve scored a great and durable product that grabs people’s attention! Just try it!!

June 2, 2026
Unprompted review
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Rated 5 out of 5 stars

The team at LoveAero has made it easy…

The team at LoveAero has made it easy for me to recommend them to anyone. Not only is the jewelry cute but if there happens to be a mixup in shipping or quality, they will make it right without any hesitation.

June 30, 2026
Unprompted review
Rated 2 out of 5 stars

The products are not good quality at…

The products are not good quality at all. “diamond” band was so yellow and fake I threw it out. I asked for a full refund and they offered a 50% discount refund, which was fine since you have to pay for return shipping. I wore an anklet one time and it black now. Buyer beware. It’s junk

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

The most professional company for ordering jewelry.

I have been ordering jewelry products from LoveAero for some time now and their customer service in exemplary. They go out of their way to satisfy the customer and make sure that any situation is dealt with to a satisfactory conclusion. I have no doubt in recommending them for jewelry purchases, not only are the products of a high quality but they are extremely easy to deal with and shipping is always very quick.

June 14, 2026
Unprompted review
Rated 2 out of 5 stars

This is a follow up review on my…

This is a follow up review on my original order. Love Aero replied me the next day and promised to send me the replacement. However I haven’t received any tracking number as of today. I am still waiting.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed

The quality and style of the jewlery pieces are great! I initially purchased from another company who made the same claim, however their jewlery did not hold up, and did not look the same as advertised, very flimsy. I purchased several pieces from Love Aero and have worn them daily to work, the pool, and beach. They have held up beautifully, are very sturdy, and look just as nice as when I received them. I plan on purchasing more, definetly worth it.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

The products are garbage

The products are garbage. EVERYTHING I got turned either BLACK or Brass colored. Looks terrible and cheap. I reported my displeasure and they did offer to give me replacements, which is nice, I guess. But why would I want more of this crappy jewelry? I just want my $ back.

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I love my jewelry

I love my jewelry. I wear it everyday and go to the pool in it. The jewelry always looks like high end pieces. I will continue to order every year.

June 19, 2026
Unprompted review
Rated 3 out of 5 stars

Ordered with LoveAero May 2026

Ordered with LoveAero May 2026; received my items 2 weeks later. The bangles I ordered were too large. I contacts customer service every day for 1 week to obtain an exchange for the smaller size and have not received a single response back. It was horrible, like it's a ghost company. Very frustrated. [1 star]

Update review July 2026-
This is an addendum to my previous review from June 2026. I received an email from LoveAero customer service where they informed me they did infact email me back and that there must have been some unfortunate issue where I did not receive their response. They also sent a screen shot of their attempt to reach out to me. I looked through my trash/spam boxes and never received their email but for aome reason the messages never came through. Nonetheless, they promptly rectified the problem and were able to send me a replacement for the bangles which I have since received. I am grateful for their response and assistance. Willing to consider shopping with them in the future.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning bracelets and…

Absolutely stunning bracelets and chains! Their jewelry is elegant, chic, trendy, and beautifully crafted. The clover bracelet I purchased is especially gorgeous, and the quality exceeded my expectations.

What truly sets them apart is their exceptional customer service. I had an issue with my beautiful clover bracelet, and their team responded almost immediately. They were incredibly helpful, quick to address my concern, and promptly sent a replacement. The entire process was smooth and hassle-free.

It’s wonderful to find a company that combines beautiful jewelry with such responsive and caring customer service. Highly recommend!

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Frustrated with Loveaero customer service…

I try my best not to leave these kinds of reviews but I am frustrated now. I ordered 4 weeks ago and still have not received my order or any status updates. I’ve emailed the customer service contact several times with no reply. I spent a lot of money on graduation gifts and am disappointed I do not have them. How would a refund be issued on items not received??

May 28, 2026
Unprompted review
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Rated 4 out of 5 stars

Tarnished gold

I ordered 1 necklace and 5 bracelets. I have worn 4 of the bracelets every day and fing them a not natural gold...i don't know if they have tarnished, but they are very dark compared to my other gold bracelets. The bangle also is beautiful, but doesn't sit correctly on the wrist, it falls off with every twist of the wrist
UPDATE- They have exchanged all pieces for new ones that seem to be holding up great

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company ! Most amazing caring, sweet & attentive customer service. The jewelry is so beautiful, so sparkly & gorgeous! You will not be disappointed, good quality !

May 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Love aero sent broken items and will not respond to emails

Love aero sent broken items, and will NOT respond to my emails. I have sent 3 and crickets is all I have received. AND, one of the other pieces I received has turned black and green along with my arm while wearing it. Buyers beware. Once they have your money you are forgotten about.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone is enjoying the Necklaces and…

Everyone is enjoying the Necklaces and minimalist styles. The selections are good and everyone likes the variety. The guaranty and quality is great, and there are no complaints. Unbelievable prices make my day. Excellent for gifts and daily wear.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Jewelery is gorgeous and well made

Jewelery is gorgeous and well made. I usually only bought solid gold or silver because I hated spending money on a piece that the color or coating would chip off and be a waste of money. But these pieces stand up to time really well and I have put them through allot wear and tear and still looks great. Quality is amazing and the prices are great

April 14, 2026
Unprompted review

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