loveaero.co Reviews 

176
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers genuinely love the ordering experience and frequently praise the customer support team for being exceptionally responsive, polite, and helpful when solving problems. Many people also share that the jewelry pieces look stunning, arrive safely in lovely protective pouches, and hold up wonderfully during daily wear. However, some reviewers were not happy with the shipping process, mentioning that packages took weeks to arrive or experienced unexpected delays. A few other people also felt that certain items lacked proper durability, noting frustrating issues with items breaking quickly or tarnishing shortly after purchase.

What people talk about most

Product

Clients share ambiguous opinions on product quality, with many reviewers praising the gorgeous and durable... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the jewelry are deeply divided. On one hand,... See more

Order

Reviewers mention positive feedback about order, highlighting how easy it is to place purchases and receive... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are polite, attentive,... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am giving this site an initial review of 3 stars because of everything I could find nothing said my order would be shipped from China but rather US,Australia yet today's shipping confirmation says... See more

Company replied

Rated 3 out of 5 stars

AMENDMENT 7/30/26 Customer support was helpful and immediately I was refunded. Appreciate the follow up. ⭐️⭐️⭐️ Delivery was from CHINA. Over (21) days to receive. All bracelets a... See more

Rated 5 out of 5 stars

Excellent Service. It was my first time ordering from Love Areo. I was so happy when my order arrived. Every piece was truly beautiful & amazing quality. The little individual bags were such a lov... See more

Rated 5 out of 5 stars

Satisfied Customer! Received my order well packaged/intact. Each individual piece of jewelry was in a small cute pouch very well preserved. I’ve been wearing a few piece ever since i received it. Defi... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

176 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(176)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed an order earlier in June and…

I placed an order earlier in June and as of July 18x I haven’t received the order I was so looking forward to getting this order. So very disappointed

July 18, 2025
Unprompted review
loveaero.co logo

Reply from loveaero.co

Hi Thea,

Thank you for sharing your experience. We appreciate the opportunity to clarify the details for transparency.

Your order was placed on June 21, 2025. Due to high demand, one item in your order was temporarily out of stock. To avoid further delays, we split your order and immediately shipped all available items so you could receive them as soon as possible. As soon as the remaining item was back in stock, we promptly arranged its shipment without delay. The first shipment was dispatched on July 1, 2025, and the order was successfully delivered on July 16, 2025. And the second shipment was also delivered on July 16, 2025.

Although there was a slight delay, your tracking information was sent to you via email, allowing you to monitor both shipment’s progress every step of the way. To sum it all up: all items in your order were shipped and successfully delivered.

We understand how frustrating delays can be and want to reassure our customers that we take these matters seriously and act promptly when issues arise. We believe we took all reasonable steps to ensure a positive shopping experience and appreciate the opportunity to clarify this for the public record.

Thank you for bringing this to our attention, and please accept our sincere apologies for the delay. We truly appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

Warm regards,
Love Aero Team 💘

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Rated 5 out of 5 stars

Perfect in every way!

The product was shipped quickly with tracking number. Arrived on time and was packaged extremely well. The items are wonderful and as advertised. Would buy from them again!! Great job.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

This offer of 7 pieces of jewelry at…

This offer of 7 pieces of jewelry at such a wonderful price was hard to not take advantage of. It was difficult to pick only 7 pieces, they were all very fashionable.
I received them several years ago and pleasantly surprised with each piece excellent quality…delighted with my purchase.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL TRANSACTION

Everything! Exceptional customer service. My emails were answered right away. I had an issue with one of my brackets. They replaced it right away. No hassle. The jewelry is beautiful and high quality. I wear it all the time. I perspire and it hasn't tarnished.

May 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Too Little Too Late

Ordered product on 6/15/25.
Today is 7/2/25.
Company states on website 7-12 days for delivery after being “dispatched.” ***
No product has been delivered.
Per the tracking number, only a label has been created. USPS awaiting package.

I asked for a refund. Company stated they couldn’t issue a refund because it shipped.
*** THEY DON’T INFORM YOU THAT ITS COMING FROM CHINA!
No phone number to call (that works.)

Always buy through PayPal so you can dispute the charge.

Like others, I expect to see a reply from the company defending their stance. 😕

June 9, 2025
Unprompted review
loveaero.co logo

Reply from loveaero.co

Hi Holly,

We appreciate you taking the time to share your feedback. As a company, we strive to be transparent and fair with our customers, and we would like to address the concerns raised in your review.

Regarding delivery, our website clearly outlines that the normal delivery timeline includes both processing and shipping stages. Processing typically takes 3–5 business days from the date an order is received, after which it is dispatched for shipment. Once shipped, delivery generally takes 7–12 business days, depending on the destination. This delivery timeline, along with full details, are transparently published on our shipping information page found on our website footer.

In terms of shipping origin, while many orders are fulfilled from our local inventory, there are times when an item is temporarily unavailable. In these cases, we ship directly from one of our international warehouses to avoid delays.

While we don’t offer customer support via phone at the moment. Our customer support team is available via email, and all inquiries are handled as promptly and thoroughly as possible through this channel.

To address the inconvenience you experienced, we proactively reached out to you via email and took steps beyond our standard policies to demonstrate our commitment to your satisfaction. We’re pleased to note that you expressed contentment with these measures, and we hope this gesture reflects our dedication to ensuring a positive experience for every customer.

That said, we believe we handled the situation responsibly, fulfilled the order as promised, and took additional steps to demonstrate goodwill and accountability.

Your feedback is important to us and helps us continue improving our service and customer experience.If there's anything more we can do to assist you, or if you have further feedback, please don't hesitate to reach out to our customer support team. We value your input and are here to help.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Warm regards,
Love Aero Team 💘

Rated 5 out of 5 stars

Beautiful jewelry and Excellent customer service!

I love all the jewelry pieces I ordered. Gave one of the necklace to my granddaughter for my daughter’s wedding and she received all kinds of wonderful compliments. Love Aero also have excellent customer service. They go above and beyond in meeting their customers expectations. I am one satisfied customer and can’t wait to get my 2nd order. Keep making beautiful jewelry for everyone to enjoy.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality and Service

Fabulous experience from a trustworthy Company! I bought the 3 bundles for my wife and 2 daughters…they loved them! Fast and complete service…highly recommend them. Will definitely buy again…Thanks

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and good quality merchandise!

Great Service! I don't usually take the time to write reviews but I had to sing the praises of Loveaero because not only are their products worth the money but their service is priceless. I had a small issue with a pair of earrings that I ordered and I reached out to them and I actually got a quick response from a real live person! Emily sent me a new pair of earrings and all is well! It was so easy and refreshing to actually get my issue resolved so easily. I will definetly be shopping with this company in the future.

May 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Great deal and quality Jewelries …

I came across loveaero.co on Meta's advertisement, at first I was skeptical about took me a month before I decided to order because who knows might be a scam or whatsoever and then I end up researching online all that kind of stuff. Because I need to look for a earrings for my wedding that looks and feel qualify without spending a lot of money so I did the deal they the $83 deal. For me it's a steal! Took a little while to receive it but it's all worth it the quality of it is really good! Comes in with the cute little bag. Will order more for gifts in the near future.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

For Christmas this year I ordered from…

For Christmas this year I ordered from Loveaero.co the jewelry came on time in elegant individual bags ! The jewelry was breathtaking, I hardly spoil my self but I didn't an will continue to use loveareo.co.for future jewelry purchases! It's beautiful an I get so many compliments on my bracelets! Thanks

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Scam order never recieved.

Placed order on March 4th and paid for fast delivery. April 8th and still didn't recieve it. Contacted them and they said they were out of stock, then issue with order, then they didn't have the boxes to ship what I have bought. Company is not based in the US. Save yoir money and don't buy its a scam.

April 8, 2025
Unprompted review
loveaero.co logo

Reply from loveaero.co

Hi Ahmed,

I hope you are doing well. We're truly sorry for the delay and the experience you've had — we completely understand your frustration. Please rest assured, we are not a scam. We're a small, legitimate business doing our best to grow and serve our customers with transparency. Your order was indeed delivered on April 10, 2025 - you can track it here: https://tools.usps.com/go/TrackConfirmActiontRef=fullpage&tLc=2&text28777=&tLabels=9400111899560931381466%2C&tABt=false (Note: USPS tracking information is available for up to 120 days after delivery).

While we acknowledge the shipping delay was far from ideal, we did our best to keep you informed throughout via email. The unexpected inventory and packaging setbacks weren’t up to our usual standards, and we take full responsibility. As a small business, every review deeply impacts us — especially ones like this, which may not reflect the full resolution of the issue. We're not a large corporation — just a passionate team working hard to bring beautiful pieces to life. Thanks again for giving us a chance, and we truly hope you’re enjoying your jewelry.

To our future customers:

We understand that timely delivery and clear communication are vital. We are committed to enhancing our processes to ensure a seamless shopping experience for all. Your satisfaction is our top priority, and we will always go above and beyond to resolve any issues.

Warm regards,
Love Aero Team 💘

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Rated 5 out of 5 stars

Great quality Jewlery

All the Jewlery looks great & made with quality & the best part is it doesn’t turn green. Love that these is so much to choose from to switch up & all great quality. I highly recommend purchasing!! You will not regret it!! 🤩🤩👍🏼

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Staple pieces with great Quality!

I have to say for the price point the quality of jewelry is fabulous! I love that there is so many designs to choose from and they are great for dressing up and down.
My favorite are the custom necklaces I got with my children's birthstone and initial. I love layering them with other necklaces and I have gotten so many compliments when I have worn them.
The details are accurate and I got a great deal when they had a special bundle promotion. Checkout was easy and simple. I choose a standard delivery and my items came on time!
I will definitely be adding some more pieces to my collection from Loveaero!

February 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Very demure and Classy jewelry 👌

First of all their Customer Service is awesome......Emily B. They were very helpful and quick responses with my concerns and were quickly solved. When I biught my jewellery I worred they will tanish but they don't and I love every item I picked. I Love each one of them very demure and classy ❤️

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

I Love ❤️ Aero

First of all Customer Service is awesome......Emily B. Was very helpful and quick responses....issues were solved...and just the fact she was so pleasant...I bought a couple of things. Love everything..I'm on my 3rd order.

March 1, 2025
Unprompted review

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