Ordered a wooden wall map after seeing them advertised, made payment and received communication thanking me for my order and when it would be due to be shipped! That timescale passed so I emailed t... See more
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Stay back from this company ....Several emails sent and still no reply, left me no choice but to file a PayPal dispute as its been over a month from my order was placed and no correspondence at all f... See more
Absolutely disgraceful customer service when existent! Ordered a Father’s Day gift 3rd June and paid for a faster delivery to ensure it would be here …… now on 15th (3 days to go) and emails been... See more
The guestbook is absolutely gorgeous. Made exactly how we wanted it. Good quality wood & materials. Also had a lovely little surprise included which was lovely. Would definitely recommend. Evri was... See more
1.9
Poor
22 reviews
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If I could give zero stars I would
If I could give zero stars I would! I ordered a clock on the 10th January and I still haven't received the item! I have contacted the seller a few times to resolve this issue and was told I would receive a refund as well as the company sending another clock (apparently the courier lost the first package). I haven't received anything and I have given this company more than enough time to resolve the issue. Avoid this awful company at all costs!!
January 10, 2023
Unprompted review
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Disappointed - still waiting for my order
“Order now for guaranteed delivery by Sunday 19th June” their website said. So I ordered a Father’s Day gift and paid more for guaranteed delivery by today. This was on 11 June.
No further news by Wednesday (15th) so I emailed to ask if it was going to arrive ok before Sunday. No response. Emailed again the next day. No response. Emailed yesterday (18th June) advising that the gift hasn’t arrived so asked for the order to be cancelled and requested a full refund along with expressing my disappointment.
Received an automated email last night saying my order has been shipped. It’s too late now as it won’t turn up until tomorrow!
Still no word from anyone at the company to apologise for the delay or confirm refund etc.
False advertising imo if you guarantee delivery by a certain date and charge extra for this service and then fail to meet the deadline. Poor customer experience.
Buy from this company at your own risk and remember to allow enough time for it to arrive when you need it to as what they say on their website can’t be trusted.
June 19, 2022
Unprompted review
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