Loveclothing.com Reviews 

119
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

i put an order from this company. (six pair of shoes/boots) i should have known better1 No paypal payment available , which should have alarm bells sing....I went ahead and did not have an acknowledg... See more

Rated 1 out of 5 stars

Item ordered never sent, didn’t reply to my constant messages or emails asking for a refund. Only got money back by disputing with my bank. Didn't even send order and kept telling me it would be sent,... See more

Rated 1 out of 5 stars

Ordered two jumpers for my niece for Christmas. Neither were suitable as the quality wasn't good and she wasn't happy with them. I tried to return them as soon as I could after the Christmas period... See more

Company replied

Rated 1 out of 5 stars

Fraudulent site. I paid for my order and a month later they updated that it was delivered, however I did not receive anything. When I complained their response was that it was delivered somewhere!!!!!... See more

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1.1

Bad

TrustScore 1 out of 5

119 reviews

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1.1

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(119)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

Total fail

I ordered a pair of boots like a moth ago or so and they haven't told me anything about it and as i was worried about it wrote three messages trough the site and another one trough one of their e-mails and haven't got any replay to any of those. Now i paid 30 dollars for a pair of shoes that never arrived and i certainly don't know if will. I feel deceived and robbed.

July 31, 2015
Unprompted review
Loveclothing.com logo

Reply from Loveclothing.com

Hi Lina,

Please accept my apologies for any issues you have had shopping with us, but i have looked through our inbox and we have been in contact with you already and i have included the last message which we have not received a reply to below which was sent to mp.gonzalezgomez@yahoo.es. We feel we have done nothing wrong in this situation, as i have written above we have not received a reply from you which is why you have not received your shoes yet (remember we have also sent out another pair to you already which you have claimed have gone missing during transit)

"Hello Pilar,

Yes we will be able to do this. If you confirm your full address and send shipping costs to paypal@loveclothing.com."

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Rated 5 out of 5 stars

Love it!

Orderd my first item from love clothing.. It was easy to purchase and arrived quickly as I am in the United States. It was exactly as it looked online and I was so happy to get it.

March 24, 2015
Unprompted review
Rated 5 out of 5 stars

Happy with clothes and service

A hassle free shopping experience, quality clothes from clothing ranges I hadn't seen before, and at great prices. Website was easy to navigate and clothes were delivered very quickly with no problems, would recommend and use again

March 24, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant

I placed my first order and had the parcel within a few days it was brilliant service.
My daughter was very happy with the product.

March 23, 2015
Unprompted review
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Rated 5 out of 5 stars

Best Experience!

It was Super easy for me to find something cute and simple to wear that could go for the spring/fall season! the item is still yet to come but I'm so happy with the easy checkout and fast dispatch even though I ordered from America! I will deffinatly be coming back for more! :)

March 23, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

This is the first time I've used Loveclothing and I had no problems, my order arrived on time and I'm pleased with my purchases, would recommend.

March 23, 2015
Unprompted review
Rated 2 out of 5 stars

First shopping experience wasn't perfect

I ordered a t-shirt for my little sister and unfortunately after I paid I received an email from customer services to say it was out of stock which was disappointing. Customer services were helpful and did arrange for a refund as soon as they could.

March 23, 2015
Unprompted review
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Rated 5 out of 5 stars

Amazing

I love this website so much , good quality and perfect customers service 😀😀😀 so happy !!!

November 14, 2014
Unprompted review
Rated 5 out of 5 stars

Love this site

Placed my first order last week and already got my items, was very pleased with the items and also got some love hearts with my order which is a bonus. Would recommend the site to anyone as the mobile site is really easy to use and a good shopping experience all round :)

October 17, 2014
Unprompted review
Rated 5 out of 5 stars

Just keeps getting better :)

I have been shopping with loveclothing for a while now and all i keep seeing is new styles that i seem to like more and more each time i check back on the site. Cant wait untill next payday so i can get some more clothes especially like the new parkas :)

September 3, 2014
Unprompted review
Rated 5 out of 5 stars

Love the products!

Came across the site trying to find somewhere else to shop online as i have had bad experiences with previous websites, found this site with good prices and made my first order. Got my good quality items quickly and had no issues! :)

August 14, 2014
Unprompted review
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Rated 5 out of 5 stars

Quick & Safe Website!

I had no problems purchasing from LoveClothing. The website is easy to use. They kept me updated on my order progress. The delivery quick and on time. Recommended to a few friends already, very happy.

August 13, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic.

This clothing site just has so much diversity. It's got more affordable clothes but also those Jeffery Campbell's for when you want to treat yourself. I love seeing loveclothings Instagram posts to keep me up to date on new arrivals and I adore just looking through their collections even if I'm not buying anything. The "Lottie with Love" collection is incredible as Lottie is a younger girl who can offer some guidance in clothing items and accessories to girls who may not be sure what they want. Incredible website and I will definitely be shopping here for a long time.

June 14, 2014
Unprompted review
Rated 5 out of 5 stars

Best stylish clothing website ever! Love clothes, LoveClothing

In my opinion, Love Clothing is the best online clothes shop and has all the latest fashion. I have never had any problems with the website and it is so easy to purchase items and there is a massive range of clothes to choose from. I absolutely love the dresses and the Jeffrey Campbell's because they are so individual and unique and that's why I love LoveClothing.com :) xx

May 23, 2014
Unprompted review
Loveclothing.com logo

Reply from Loveclothing.com

Hi Megan,
Thanks for your review, we appreciate your comments.
Hope to see you shopping with us again soon :-)
Victoria
www.loveclothing.com

Rated 5 out of 5 stars

An amazing store, cannot fault it!

I adore love clothing! The clothes are great and delivery is really quick, i received mine 2 days after ordering. I love everything I have bought and can always rely on love clothing to have great items on sale, it's always the first site i look on when i fancy some new clothes! The best online clothes store out there!

May 22, 2014
Unprompted review
Loveclothing.com logo

Reply from Loveclothing.com

Hi Manon,
Thanks for your review, we appreciate your comments.
Hope to see you shopping with us again soon :-)
Victoria
www.loveclothing.com

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Rated 1 out of 5 stars

Poor customer-service

I ordered 2 items. 1 of the items was wrong (I ordered a lightbrown belt but they sent me a darkbrown belt instead). I returned the belt, which was pretty expensive as the Company suggests that items are returned with a tracking-number. - I did receive the right belt a week later or so, but they didnt cover my returningcosts, they havent even answered my complain, which I've sent twice.

That is the worst thing a company can do to their customers: ignore them!

They didnt even offer me a discountcode, which I know other companies do.
I will now return to ASOS-shopping and other sites that I know I can correspond with in case of problems. And I will forget everything about shopping at loveclothing again.

May 15, 2014
Unprompted review
Loveclothing.com logo

Reply from Loveclothing.com

Hi Britt,

Thank you for your review, we are sorry to hear that you are upset with the service you have received.

Thank you for your feedback and for advising us of your thoughts and feelings, we are working hard to improve all areas and take on board comments which we can use to improve.

Regarding the exact issues that you are not happy with we apologise for these and all of them have resolved and improved.

With the new systems and processes we have implemented over the past few weeks we are hoping you shall see the improvements made, and we are continuing to work hard to improve our service, to make shopping in our store more enjoyable and straight forward for our customers and ensure a happy and hassle free experience for everyone.

I hope that you do not judge our store now based on the previous past experience you had because of those issues and that it does not put you off shopping with us again. Should you wish to experience our improved service I can offer you a discount voucher towards a future order and hope that you could place a new review detailing the positive experience hopefully received.

Regards
Nathan

Rated 5 out of 5 stars

Affordable, Fashionable, Perfect!

I love this website as the clothes they offer are beautiful and are at an affordable price! My wardrobe could use a makeover and if I had the chance loveclothing.com would be the first place I'd go!

May 6, 2014
Unprompted review
Rated 5 out of 5 stars

FABULOUS FIRST ORDER

My first ever order from love clothing and i couldn't have asked for better. Clothing is at a good price and order placement and delivery was brilliant - quick and easy. Will definitely purchase from them again! + thanks to Lottie Tomlinson for introducing me to this fantastic site! <3

April 29, 2014
Unprompted review

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