Taken my money and not given me the product or refund promised 😢 please don’t send your money to this man. I did it though Instagram and was fooled by the amount of followers.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ben is such an amazing caring person, he’s gone through a lot in life losing his mam to suicide people don’t know how strong the guy is. And he’s always there for anyone around him and lol he does is... See more
As a wedding gift for our parents, Ben beautifully transformed mine and my husbands grandparents wedding day photos. A very emotive gift, sensitively restored and brought back to life. You can tell ho... See more
Loved Ones Forever are incredible! They managed to restore an old black & white and slightly distorted photo to a magical crisp and coloured image. This was a gift for my partner, she couldn’t believe... See more
Company details
Written by the company
Photo restoration. Bringing happy memories back to life. Fighting back on mental health and depression. Our mission is to bring happiness back to families by restoring your most treasured photos of your loved ones. Our restoration artists will restore, repair and breathe life back into your old, damaged photos, helping you remember your loved ones forever.
Contact info
United Kingdom
- lovedonesforever.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Taken my money and not given me the…
Taken my money and not given me the product or refund promised 😢 please don’t send your money to this man. I did it though Instagram and was fooled by the amount of followers.
Unfortunately I have also been scammed
Unfortunately I have also been scammed. This company have taken my money and are not responding to any emails. I submitted the digital photo 9 days ago and they say there is a 48 hour turn around. I’ve heard nothing and I shall now have to report the fraud to my credit card company. Be warned, avoid!
I have just received the framed print…
I have just received the framed print of the photo LOF have restored for me.Its moved me to tears as it's exactly as I remember on the day.Please don't bother with the negative reviews, my experience with Ben and his team has been professional and above and beyond.Worth every penny.In fact im already thinking if any other photos i have I'd like treated.
Scam Artist! Stay clear!
Fake! Stay away from this ‘company’. He restored images (I use that phrase very loosely) for me, and when I said that they looked nothing like my family members, he ignored my messages and blocked me! I paid him £50 and he destroyed my images, he’s so unprofessional, and the whole practice is just a scam to get money off people. I have numerous messages from other people that he did the same to also. He just used the Rimini app and only took payment via PayPal Family and Friends as he knew that I couldn’t open a claim using this method once I wasn’t happy. Such a horrible way to treat people. And he deleted any negative comments on Facebook and Instagram that anyone left to try to appear ‘professional’. How someone that claims that he restores images to help people’s mental health can be so cruel and vindictive is beyond me. Scamming people, making a mockery of their personal memories. I am more than willing also to send all messages and interactions with other people that he scammed to Trust Pilot to back up my review.
Beware
Been looking into companies to restore a photograph of my parents. However I have been looking into this and the majority of the reviews are fake or from family and friends. He has a very bad reputation in the industry and I definitely would not use him. Sad to post this as my reviews are always positive!!

Reply from Lovedonesforever
Really straight forward process with…
Really straight forward process with amazing results. I have given gift to my mum who was so amazed with the pic brought back to life for her 😍
Thanks for my photo for my…
Thanks for my photo for my grandparents, excellent!
Restoration not as expected.
Restoration not as expected.
Won’t use again.
thank you for my photo!
Thank you for my photo!
Excellent customer care and really pleased with my photo.
"This last year has been extremely…
"This last year has been extremely tough. I don't know about u but l have been feeling so nostalgic. Because it makes me feel safe x Loved Oned Forever Restored a picture of me and my granny Pippy. She brought me up and was an incredibly important person in my life. The Photo they Created from the original. It floored me. In the most lovely way
. We recommended Loved Ones Forever on our podcast but thought l'd put out on my own page also because it's so beautiful what they do for others. And I know they have a genuine care for helping people’s Mental Health.
Lots Of Love.
Davina.
An absolutely lovely company by some…
An absolutely lovely company by some lovely people who really put their heart and soul into what they do to make people happy
Thank you!
I had a photograph of my late nana restored by Love Ones Forever, and it’s simply amazing! Loved Ones Forever captured every single detail! They went above and beyond my expectations! The whole team is absolutely amazing, I would definitely recommend! Thank you so much
Fantastic product!
Fantastic product that we have been offering our clients. Ben is fantastic, always just at the end of the phone for any questions and his work speaks for itself! Highly recommended
Such a wonderful company
Such a fantastic, professional company. With a great ethos and passion for their work. Changing people's memories for the better.
Amazing company run by Ben
Amazing company run by Ben, who will go above and beyond for you. Created a beautiful photo of my Grandma who sadly passed before meeting my son and it’s the perfect photo to keep forever. Couldn’t recommend enough! Thank you Ben
I can’t thank Loved Ones forever enough…
I can’t thank Loved Ones forever enough for what they have done. We have had a precious family photo restored and it’s simply brought happiness to the hold family . Amazing service and such lovely caring staff. Once I told them about my trauma in my life before anything else they made sure that I was okay.
Made a memory come alive
Exactly what I needed and was perfect. Thank you Ben
First class
I. Got more then I could imagine on more then one occasion this is a genuine set of skilled and talented people thank you so much incredible work all round
I bought a picture and the guy was…
I bought a picture and the guy was lovely and it was amazing. Just what I wanted. I will definitely be buying more!
Thankyou!!xxx
We all love Ben
Ben is such an amazing caring person, he’s gone through a lot in life losing his mam to suicide people don’t know how strong the guy is. And he’s always there for anyone around him and lol he does is look after everyone and try be positive and make them successful to. Ignore a few haters with comments on here there trolls and keyboard warriors prob jealous and hate him for his success like most people happens to them in life
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







