Yours Reviews 

212
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

I’ve been using them for years and I’ve had good experiences until this time. I have the subscription for every three months and my order has been “under review” and not shipped for 10 days although t... See more

Rated 4 out of 5 stars

My 2nd time round is a lil more eventful. I'm experiencing some hormonal imbalance, so i'm having more acne than usual and with slower healing. So i'm not sure if it's this reason that's causing my fa... See more

Rated 5 out of 5 stars

After using my first day&night set + clean slate exfoliating pads for almost 2 months, I see visible improvements on my face. My acne scars are less noticeable and face is more radiant. I do still g... See more

Rated 3 out of 5 stars

Okay I am not usually into this kind of stuff, like I only do soap and water and this is it, my skincare routine. Though my skin got super worse for the last couple of month so I decided to give this... See more

Company details

  1. Cosmetic Products Manufacturer

Information provided by various external sources

Skincare has been a guessing game for far too long. It’s time to simplify it. It’s time you felt comfortable in your own skin, always. We make skincare that’s right for you. We are Yours.


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3.5

Average

TrustScore 3.5 out of 5

212 reviews

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3.5

All reviews

(212)

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Rated 5 out of 5 stars

I like it!

I really like the eco friendly packaging, followed by the the fuss-free products that is easy to understanding and apply.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Great products, my skin feels amazing! My customer support person is also so fantastic, replies to questions so quickly!

May 25, 2021
Unprompted review
Rated 4 out of 5 stars

Second Time Ordering Yours

It's my second time ordering and I'm happy with the products. If you have any queries, there's always someone to assist you - which I love. Cause I'm dealing with sensitive skin. Highly recommend the night cream and Clean Slate. I didn't realized I needed to exfoliate my skin, even though it's dry.

May 14, 2021
Unprompted review
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Rated 5 out of 5 stars

You won't regret it!

I have loved the products. They really are as good as they seem and the new packaging us just fantastic. The personal touch, checking in each time I order, has been really helpful. I recommend this over other, more expensive options.

May 8, 2021
Unprompted review
Rated 3 out of 5 stars

Empty moisturiser bottles

I just opened my package despite ordering them a few months ago as I was still using my first supply and was excited to make my second supply after seeing great results. However, I just noticed that the bottles containing Milky Way night cream and matte and moist moisturiser were empty. I looked through all the reviews of other customers and it seemed like no one has faced this issue. As I bought the whole set with day and night serums, moisturiser and eye serum, I do not have any moisturiser to go with my serums. I am extremely puzzled by the situation.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE this product

I absolutely LOVE this product. Is it a little expensive? Maybe. Is it totally worth it? F-U-C-K YEAH. It has done wonders on my skin from day 1. Just doing the morning/evening routine 2 days in a row showed visible, awesome results. I’m not even great at keeping a consistent schedule, but using just 1 part of it 1 time a day even works. Absolutely love. Never purchased a subscription to a product like this but i think i will be.

May 5, 2021
Unprompted review
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Rated 5 out of 5 stars

I took that chance and it somehow worked out!

Hi everyone, I just wanted to share some of my raw experiences over here. So a bit about my skin condition is that I have very dry skin. So most of the time, the skin around my eyes will be inflamed for no apparent reason and even peel at some point. As a person with myopia, this is very irritating because the dead skin will drop onto my glasses. Yes, definitely not the best visual.

I love the idea of having a personalized skincare routine especially since the off the shelf products were not working as well as I thought. Although, I have to admit that I was not dutiful enough in maintaining that routine. Furthermore, I was also a rookie in this skincare thing (despite my skin condition, I know I'm appalled too.)

So, I've been seeing Yours all over my social media and was very tempted by it. Still, it took me months before I actually purchased it. Why, because the other "personalised" product that I bought did not reach my expectation. And also, the cost of this is just not the best for a broke college student like me.

However, Yours sent me a few reminder emails to try out their mini kits, the USD15 ones (Yes, you've probably seen those lying in your inbox.). So, I thought I would just take that leap of faith because if it works then great and I would have found a good product that works. If not, I'm still where I am now.

I was pleasantly surprised by the result. Somehow, their product was pretty successful at moisturising that flaky skin of mine and my skin is so much softer than it was before. My aunt, whom I haven't seen in a long time, told me that my skin looked so much clearer and radiant. So I felt so good about myself after that nice compliment (I mean who wouldn't be, am I right?). Figuring that it works, I decided to go with their monthly subscription.

What is nice to have is that there is a customer success officer who is attached and was very helpful at the beginning in figuring out which formula was more suitable for my skin. This part took a couple of tries but I think it is all worth it.

Having to experiment with other skincare products is a nightmare and it puts a bigger dent in my bank account than purchasing yours can have. So I chose to make peace with this large expense that occurs bimonthly and decided that it was probably cheaper overall (but don't trust me on this). Thankfully the creams and serums seem to be working for me. Although, I have to suggest that if a larger bottle of serum can be given, it would be so much better since they tend to run out 2 or more weeks before my creams ever do.

Finally, I want to include the disclaimer is that one has to use the product religiously every day twice. Perhaps, I did not do so with the other products and that was the reason why I didn't get a similar result like the one with Yours. But I have to credit Yours for getting me into doing a skincare routine (which I've been adhering to it for more than 100 days). Once when I wake up in the morning and once after my shower which is typically at night.

April 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Refreshing New Skin

After I started using the products, I can feel my skin becoming more radiant, with an 80% decrease on acne breakouts. My skin is not as oily & has become smoother.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Pretty good so far

My skin absorbs the creams really well, it literally sinks in and I’ve been enjoying using them. I can’t really tell if it’s helping with my acne (which might be caused by multiple factors) but the routine did keep my skin a little calmer.

April 11, 2021
Unprompted review
Rated 2 out of 5 stars

I love the products I got from the…

I love the products I got from the trial kit and wanted to upgrade to the full essential subscription. Got informed that my auto subscription is for day and night set and suggested that I can cancel the subscription and subscribe for the essential set instead. Confirmed with the customer service twice if my auto subscription has been cancelled and they said yes. But viola, today my card got charged 105SGD for the day and night set. Love the products but this is upsetting. Waiting to hear back from the customer service.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Subscribed after first order

I was skeptical upon placing my first order but then I definitely started noticing an improvement in my skin. Texture, pigmentation, oil production, acne, redness... Just everything. I've been feeling more confident about going out without feeling like I need to cover up with foundation. I'm so glad I decided to give them a chance and that I've now found my perfect skin regimen.

April 7, 2021
Unprompted review
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Rated 4 out of 5 stars

I’ve been using Yours for about 2…

I’ve been using Yours for about 2 months now and I do see a change in my skin texture. It’s a lot smoother and my pores look smaller. Additionally the products are lightweight enough that I barely feel it on my skin. My t-zone is a lot less oily but overal my skin has a nice glow

March 30, 2021
Unprompted review
Rated 4 out of 5 stars

Good!

I love how Eco Friendly the packaging is! Serums and moisturisers work well. However as the serum bottle is much smaller than the moisturiser, I ran out of the serum more quickly. Would prefer the serum was bigger!

March 20, 2021
Unprompted review
Yours logo

Reply from Yours

Hi Hannah! Thank you for sharing your feedback, we are striving to improve our customer experience as we grow. Bigger size serum is definitely on our product roadmap :) Thanks again for supporting us in building a clean and sustainable future for skincare 👐

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