Lovegobuy Reviews 

478
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, often praising the high quality of products which frequently exceed expectations and match online descriptions. Customers are consistently satisfied with the fast delivery times, with many noting that orders arrive sooner than anticipated and are well-packaged to prevent damage. The ordering process is generally smooth, with accurate tracking and good communication, leading many to express their intent to reorder. However, some people were dissatisfied with the product quality, reporting that items looked similar to originals but were of poor quality and became faulty quickly. A few other people also felt that shipping fees were excessively high, sometimes even costing more than the items themselves, and mentioned issues with lost parcels or missing items.

What people talk about most

Product

Customers had positive experiences with product, often expressing satisfaction with the quality and accuracy... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent material and top-notch... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with the ordering process, finding it simple, easy to understand, and... See more

Price

Reviewers mention positive feedback about price, often highlighting competitive pricing, good quality for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommen... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

478 reviews

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No history of asking for reviews

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4.3

All reviews

(478)

354 reviews in the last 12 months

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Rated 5 out of 5 stars

lovegobuy recommended

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommend lovegobuy.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!

this is a absolute scam. I ordered over $1000 aud worth of items just to find out that I'm unable to use any of the available shipping lines advertised besides one of them that costs $150 aud to ship 2kg. also the processing times are horrendous.

June 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Bought something

Bought something, Didn't Want it because i thought how much shipping will cost yes they're very bad They're a MIDDLE MAN they should NOT be Charging You more than 1-5 USD for Shipment Cancelled immediatelly Did a Strike thru Paypal They told me i will get Refunded if I let go Of the Case I contacted Paypal To not press Charges A second ago i told them The Case Was closed They Blocked me On whatsapp + Support on the Website and Never texted back Its a very Low Quality Website Don't and I mean it Do NOT Order From them Or else You will just lose you're Money.

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

nice chinese agent

Lovegobuy presents itself as an interesting platform for those seeking access to products from Chinese markets with the convenience of an intermediary service. Its competitive pricing and the ability to find hard-to-source items make it an attractive option for international buyers. Additionally, its user interface and customer service are often regarded as accessible and responsive.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Weeks of Silence – No Refund, No Support, Just Ghosted

After nearly two months of my order going unfulfilled and being repeatedly ignored by Lovegobuy’s customer service, I finally got a refund—but only after publicly calling them out. Now they’re trying to charge me $25 just to return my own money because they couldn’t deliver. Be extremely cautious ordering from them. I won’t be making that mistake again.

April 14, 2025
Unprompted review
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Rated 1 out of 5 stars

Never buy from this agent

Never buy from this agent. I ordered 2 pairs of shoes 1 pair is completely missing the other was simply put in a bag without a box and now has dents.

April 22, 2025
Unprompted review
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Rated 1 out of 5 stars

One of the worst agents so far.

One of the worst agents so far.
1:they pay you for 5 stars ratings, and this is very concerning about their service.
2: so freaking slow service, if you order a product, it will be accepted in warehouse maybe after 2 weeks if you are lucky.
3: there is NO SUPPORT. If you contact the customer service they just tell you to be patient or that they will solve the problem asap, doing nothing to solve it. If you want to solve a problem in 1 day it is impossible my brother. They give you 1 reply a day. So to have a full conversation you have to wait at least 2 weeks to know what is happening. Going back to other agents.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service and Tracking Issues

I couldn't track my package as expected, and the agents were unable to provide the information in a timely manner when I needed it. The service and customer support have declined, making me consider switching to another provider.

March 5, 2025
Unprompted review

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