Flight and hotel easy to book no problems, only issue 10kg carry on luggage option was not available, only options were under seat bag or expensive 20kg hold luggage neither of which is suitable for a... See more
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Good site for a straight forward holiday without relying on an agent who are becoming very unreliable now. The only thing is that the price displayed is not always what you get when you click into... See more
I recently booked a holiday with Love Holidays and found the whole process really easy and straightforward. The website was simple to use, prices were clear, and booking everything took no time at... See more
Firstly, our experience was Not great but it was good. The flights were okay, the transfers were very good and the hotel was good. Food at the hotel was good and varied although there was a dish on ou... See more
Company details
Written by the company
At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/
Contact info
5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom
- loveholidays.com
4.3
Excellent
266K reviews
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I am trying to add my flight booking to…
I am trying to add my flight booking to the Ryanair app. It asks for the reservation number I cannot find it on any document received. Why is this simple piece of information so hard to locate. Not impressed. I’m going to have to ring you to find out.
June 4, 2026
Unprompted review
Reply from loveholidays UK
Hi Jennie,
Thanks for taking the time to leave a review.
We really appreciate you sharing your comments with us, and we're sorry to learn of your disappointment following your experience.
We’d like to take a look into your feedback further and so for me to do so, we’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.
This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.
Once you’ve received the email please fill out the requested information, and we’ll then be back in touch with a reply as soon as we can.
We're looking forward to hearing back from you soon,
With best wishes,
Lizzie
Great experience so far!
We have booked a few holidays now with Loveholidays and we have not been disappointed. We hope it remains the same and we are looking forward to a great holiday experience in August.
June 2, 2026
A real let down from the start
Got to Spain had to wait an hour for the shuttle got to hostel no information before I went where to get keys. Number I got did not work so ask a lady in a shop. Could not get hold of anyone from love holidays or the hostel. Finally sorted thanks to the lady in the shop. Shuttle on way home got email to say picking up from another place I sent message and tried to call to find out what time. No response so I had to get a taxi to the airport. People I spoke to went with booking.com all information was sent to them so sorry but you cost me an extra €80 so think I will go with booking.com next time
May 31, 2026
Reply from loveholidays UK
Hi Erika,
Thanks for taking the time to leave a review and your feedback, we're sorry to learn of any dissapointment with your hotel key collection and transfer experience.
In order to raise a post-travel complaint, this can usually be done through the Support section in Manage My Booking. However, on this occasion, we've submitted this on your behalf. Please reply to the email that we've now sent, attaching any evidence to support your claim.
Once received, our team will conduct a full investigation and email you the outcome within 28 days as per the current industry guidelines.
We're looking forward to hearing back from you soon,
Riley
Never had a problem booking with…
Never had a problem booking with loveholidays…. Thank you 😊
June 3, 2026
good choice good prices easy payments
June 4, 2026
Excellent - easy booking
Excellent, dealt with Kieran for a group booking he sorted, came back with various options- great communication
June 4, 2026
I’ve never booked through loveholidays…
I’ve never booked through loveholidays before and, if I’m honest, I’d always assumed they were more expensive than other travel companies, so I’d usually look elsewhere first. Wow, was I wrong!
I started by browsing their website for a last-minute family holiday and was then contacted by Shannon Wintle from their booking team to see if I needed any assistance. From start to finish, Shannon was absolutely exceptional. She was friendly, attentive, patient, and genuinely went above and beyond to help us find the perfect holiday. Nothing was too much trouble, and she took the time to answer all of our questions without ever making us feel rushed.
What impressed me most was her dedication. Shannon was determined to make sure our family holiday was secured before prices changed and even continued helping us while working from home to ensure everything was booked within the timeframe. That level of commitment and customer care is incredibly rare these days and made a huge difference to our experience.
Not only did she find exactly what we were looking for, but she also managed to save us money in the process. I honestly can't remember the last time I received service this good, especially from a travel company.
Shannon is an absolute credit to loveholidays and a real asset to the team. Thanks to her outstanding support and exceptional customer service, I'll definitely be booking all of my future holidays through loveholidays and will be recommending them to friends and family. Thank you, Shannon, for making what could have been a stressful process completely effortless and enjoyable!
May 30, 2026
Unprompted review
Can’t fault it !
Have booked through love holidays about 5 times and been spot on every time, no issues whatsoever. would highly recommend ! prices always the best and provide the best service👌
June 4, 2026
Easy to book and helpful sales rep.
May 30, 2026
Our first 2 holidays have been lovely…
Our first 2 holidays have been lovely holidays this year, and we just booked a 3rd with them, nice and easy to follow, and at the best prices we could find :)
June 2, 2026
Price is reasonable
Price is reasonable. Picked up on time. Flight and hotel were cheap too.
June 4, 2026
I found it very difficult to change the…
I found it very difficult to change the date for our holiday, which was entirely my error. However, speaking with numerous colleagues in one email chain - all of which gave differing answers was quite difficult and stressful
I look forward to going on my holiday
June 2, 2026
Reply from loveholidays UK
Hi Elaine,
Thanks so much for taking the time to leave a review.
I'm sorry to hear that you found the process of changing your holiday dates difficult and stressful. I appreciate how frustrating it must have been to receive responses from multiple colleagues and feel that the information provided was inconsistent.
We always aim to provide clear and accurate support, so I'm sorry for any confusion or mix-up that occurred during the amendment process.
I'm pleased to hear that the matter has now been resolved and that you're looking forward to your holiday.
Thanks again for your feedback. We hope you have a wonderful trip, and if there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Lizzie
Holidays for the best price
Easy to use website so booking was easy, good holiday options and the cheapest price.
June 2, 2026
Very very good-)))
June 4, 2026
Great to navigate through the website…
Great to navigate through the website to book and add on bits and pieces, I found it easier than other travel companies and for the holiday I was looking for cheaper
June 2, 2026
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