Lovelydays Reviews 258

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Lovelydays are scammers who deviously swindle building owners. They have huge rent arrears with landlords, make a mess of their flats and they are unreachable. They take out leases on companies whic... See more

Rated 1 out of 5 stars

We rented a villa in the South of France at a premium price. The property was run down and did not provide full cleaning service as listed. More importantly we are still awaiting our 10% bond to be re... See more

Rated 1 out of 5 stars

LUXURY RENTAL GROUP LTD is in liquidation. I have also had a problem with this company. I was due to stay 3 nights at the start of June. When I arrived I couldn't get access as the actual landlord ha... See more

Company replied

Rated 2 out of 5 stars

The house was in bad condition, with many lights not functioning, paint peeling or stained, not enough towels or toilet paper, stained carpet and marked up walls. Could be nice with a little care, but... See more

Company replied

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Are you ready to experience something new by having all the advantages of a five star hotel while staying in an exceptional private estate or apartment? For a few days or a few weeks, live like a true Londoner or a resident of Saint-Tropez following the advice of your own personal concierge.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

258 reviews

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Rated 5 out of 5 stars

The apartment we rented was extremely…

The apartment we rented was extremely clean, plenty of room, appliances and other amenities were well kept and up to date, tastefully decorated and the ease of checking in and out was fantastic. Add all this to being well located in the heart of London and what more can you ask for....very well done.

October 26, 2018
Unprompted review
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Reply from Lovelydays

Thank you Keith for recommending us highly, it was a pleasure to welcome you.

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Rated 4 out of 5 stars

Flat perfectly nice, not a luxury experience though

Goodge street IV flat was as advertised and enjoyable. Location is good for central london, restaurants, conveniences. The building itself and other presentational issues are not 'luxury' however, but perfectly acceptable for standard expectations.

October 23, 2018
Unprompted review
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Reply from Lovelydays

Thank Aes for your feedback, we take your comment into consideration and we will do our best to make our flats in perfect conditions for your next stay if you'd be interested to come back.

Rated 5 out of 5 stars

Great location and well serviced…

Great location and well serviced ....comfortable furnishing with everything you need. Tesco extra opposite ideal for simple provisions.
Only comment would be that you need full explanation on the lightng system...not easy!!

October 22, 2018
Unprompted review
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Reply from Lovelydays

Thank you Simon and Sian for you feedback, thanks to your comment we are in process in creating a document that explains how everything work in all our flats.

Rated 5 out of 5 stars

Kentish Town property

We were let down at the last minute by another Airbnb property , so we were delighted when Timothy responded very quickly and efficiently to our request to book one of his properties. He provided a cot and high chair .
Timothy has been prompt and helpful in his dealings before and after our London trip .

September 29, 2018
Unprompted review
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Reply from Lovelydays

Thank you Alison for your this great review, it was a pleasure to welcome you.

Rated 5 out of 5 stars

Best place in london

Best place in london, great location , safe area , iam sure that it will not be my last time in this flat , and i would recommend you to stay here

September 4, 2018
Unprompted review
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Reply from Lovelydays

Thank you Mohd for recommending our property, we are very glad that you enjoyed your stay!

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Rated 5 out of 5 stars

Great stay in Fitzrovia

Lovely days provided a wonderfully located, well laid out flat in Fitzrovia for my family and I over a two week stay in London. The service the team provided during our stay enhanced our stay.

August 25, 2018
Unprompted review
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Reply from Lovelydays

Thank you Matthew for such a great feedback, it was a pleasure to welcome you!

Rated 5 out of 5 stars

Ok this apartment is a little pricey…

Ok this apartment is a little pricey but I can personally assure you that it is amazing value for money. I have even looked at it for booking a return visit. I wish the weather had been better to use the lovely balcony. Definitely on my return to London visit list.

August 23, 2018
Unprompted review
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Reply from Lovelydays

Thank you Cholpon for your feedback, we'd be delighted to welcome you again!

Rated 5 out of 5 stars

Timothy and his company were extremely…

Timothy and his company were extremely prompt and very responsive every step of the way! We were in London for our daughter's wedding, and our trip was such a pleasure because of Lovelydays personnel! Assel went out of his way to accommodate our early arrival, and any questions about the apartment were answered immediately! Very 'lovely' company to work with, and we would highly recommend them, no reservations!!

August 23, 2018
Unprompted review
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Reply from Lovelydays

Thank you D.Morrison for this fantastic feedback, we are very glad to have such positive comments, it was a pleasure to welcome you.

Rated 5 out of 5 stars

We had a great stay at a flat in Soho

We had a great stay at a flat in Soho. The location was amazing and the flat was exactly as we hoped it would be based on the photos and description: very modern and clean with everything we had for a wonderful trip. We were met as expected and entry and departure were very easy. When I go back to London i will certainly contact Timothy again,

August 22, 2018
Unprompted review
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Reply from Lovelydays

Thank you David for the great feedback, we'd be happy to welcome you again.

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Rated 5 out of 5 stars

Best visit to London ever!

We had a wonderful stay in London , we definitely want to repeat next year our stay with lovelydays!

August 20, 2018
Unprompted review
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Reply from Lovelydays

Thank you Una for your feedback, it was a pleasure welcoming you.

Rated 5 out of 5 stars

My family recently stayed in London and…

My family recently stayed in London and booked a luxury townhouse for two weeks. Alex and Santiago and Lovelydays were excellent in offering anything we needed. Very customized service and such a pleasure to interact with. We will definitely recommend them to our friends and family.

August 13, 2018
Unprompted review
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Reply from Lovelydays

Thank you Sunil for this great feedback, it was a real pleasure to communicate wth you as well. We are very happy to know about your pleasant stay!

Rated 5 out of 5 stars

Great service!

My and my family stayed in South Kensington house a while ago. The house is in a great location near to the museums. Alex was a great host. Very friendly and helpful with everything we needed.

August 12, 2018
Unprompted review
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Reply from Lovelydays

Thank you Roxana for your feedback, we are very delighted to know that you enjoyed our services.

Rated 3 out of 5 stars

Lovelydays review (goodge iii) …

The apartment we picked (goodge iii) was beautiful and spacious for a family of 6.
It is almost brand new and makes use of the latest technology.
However There were some aspects to the visit that did not live up to the “luxury” advertised by the agency.
1. We did not receive a personal welcome as advertised. The key was handed to us by a domestic cleaner who could not speak English
2. Only 1 key was made available to us for a total of 6 people. When we did contact the relevant person, we were told a 2nd key would be dropped or but this never occurred.
3. We received an unexpected aircon maintenance visit from the maintenance team. We were not informed at any point that someone would be coming in to the apartment.
4. No floor towels or bath mats were provided during the stay.
5. Pillows and duvet were of average/ poor quality. For a agency advertising luxury stays, this was far from luxurious.
6. No dish cloths were available in the kitchen area for wiping up or drying dishes.
Overall the apartment was lovely but lacks a few personal touches and some essentials such as bath mats etc. this could highly improve the experience for future guests.
I was not at all impressed with the service received from lovelydays. This is unfortunate as you offer such beautiful apartments. For the price you charge, I would expect much better service.

August 8, 2018
Unprompted review
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Reply from Lovelydays

Hello Zahraa, Thank you for your feedback, we are very sorry to hear about the inconvenience you had, we have worked on all the personal touches you mentioned above and your case was highly considered and discussed by our team.

The flat are now well equipped, regarding the welcoming person, she had a last minute issue and that mistake won't be repeated again. I assure you the experience for future guests is guaranteed and to apologies we offer you a 10% discount for your future stay.

Kind regards,

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Rated 5 out of 5 stars

Fantastic experience!

Excellent experience. Very responsive and courteous. Apartment was as expected and as advertised. Minor issues were tended to by Alex very quickly. Would definitely use again.

July 28, 2018
Unprompted review
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Reply from Lovelydays

Thank you Adnan for this fantastic review!

Rated 5 out of 5 stars

Wonderful

My stay at Goodge street apartment was exceptional.
The apartment is big and bright, the location is excellent and well connected. In the neighborhood there plenty of lovely restaurants. Assel, our host was very responsive and helpful.

July 18, 2018
Unprompted review
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Reply from Lovelydays

Thank you Violeta for this great review, it was a real pleasure to serve you.

Rated 5 out of 5 stars

Excellent

Excellent! We have a been renting a wonderfull place in London with some friends!
Check-in/out were very easy and the staff helpfull! The apt location and layout was perfect!
I definitely recommend Lovelydays!

July 17, 2018
Unprompted review
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Reply from Lovelydays

Thank you Rodolphe for great feedback, we'd be happy to welcome you again.

Rated 5 out of 5 stars

Wonderful time spent in France

Wonderful time spent in the south of France, Lovelydays had planned everything upstream for us!
I recommend them!

July 17, 2018
Unprompted review
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Reply from Lovelydays

Thank you Guillon for your feedback, we are glad you enjoyed your stay with us.

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Rated 5 out of 5 stars

Lovelydays and especially Asmae have…

Lovelydays and especially Asmae have been a pleasure to deal with from start to finish! We booked a beautiful Villa in Saint-Tropez with them and throughout the whole process they were helpful and responded to all our requests promptly. Would definitely recommend them and will be using them again!

Tracey

July 11, 2018
Unprompted review
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Reply from Lovelydays

Many thanks Tracey for this generous review, it was such a pleasure working with you.

Rated 5 out of 5 stars

We had a wonderful stay- the flat was…

We had a wonderful stay- the flat was exactly as described with nice quality furnishings. Everyone at Lovelydays was very responsive and accessible.

June 27, 2018
Unprompted review
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Reply from Lovelydays

Thank you Lawrence for your feedback, it was a pleasure serving you.

Rated 5 out of 5 stars

Excellent

Excellent! In all ways

May 25, 2018
Unprompted review
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Reply from Lovelydays

Thank you, it was a pleasure to welcome you!

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