Love Pamper Company Reviews 

223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional therapists who arrive promptly and carefully tailor every massage to ensure complete relaxation and relief. The booking procedure is consistently described as exceptionally smooth and efficient, supported by prompt communication throughout. Some people also felt that the custom packages fit their group events perfectly, providing an ideal touch. Consumers note that these mobile spa sessions deliver a wonderful escape directly to accommodations, leaving participants feeling pampered. Reviewers emphasize the overall high quality of service, noting that every detail is thoughtfully managed for seamlessness.

What people talk about most

Service

Clients share profound satisfaction with the service, praising the professional therapists who consistently... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Booking process

Customers consistently note satisfaction with the booking process, highlighting that it is very easy, fast,... See more

User experience

Reviewers express high satisfaction with the overall user experience, highlighting smooth planning and... See more

Customer service

People report positive experiences with customer service, noting that communication from the start of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a hen weekend booked at a spa hotel. The spa then cancelled all our treatments due to staffing issues the week before. I emailed love pamper company that day to see if they could fit us in... See more

Rated 5 out of 5 stars

Lydia was my point of contact for our pamper session & she was fantastic. We needed treatments for almost 20 women & everything was run incredibly smoothly. All therapists showed up on time & provided... See more

Rated 5 out of 5 stars

I got married on a bank holiday weekend , on a Sunday. Love Pamper were , so accommodating and helpful to make sure we got everything we needed for our 'Mani & Pedi' pamper. The booking process was ve... See more

Rated 5 out of 5 stars

I had the most wonderful back, shoulder and neck massage followed by a facial with Phillippa, and I can't recommend her enough. She took the time to understand exactly where I was holding tension and... See more


Company details

  1. Massage Spa

Information provided by various external sources

Love Pamper Company is a luxurious and truly indulgent beauty therapy service delivering 5* quality beauty treatments carried out in the comfort of your holiday property. Your treatments are carried out by our carefully selected therapists, who ensure you are enveloped into calmness, serenity and relaxation the moment you embark on your treatment journey. Using heated treatment beds and lovely products the therapists offer a range of treatments from warming deep tissue massage, replenishing facial, hand and feet treats, to holistic full body journeys. It’s the perfect way to unwind and enjoy your stay!


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

The ladies were soo lovely and provided us with a great service everyone was happy with their treatments and the ladies were so professional xx

September 10, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you for your feedback, its great to hear that your experience has been great.

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Rated 5 out of 5 stars

Great spa treatments

Great spa treatments, the therapists were both lovely and very professional! All the girls loved their treatments...would definitely recommend!

September 17, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you for your feedback, its great to hear that your experience has been a positive one. We will share this with Zena and Jayne

Rated 5 out of 5 stars

Omg Amazing service through out

Omg Amazing service through out, I booked a pamper party with a days notice and it was incredible. Lydia couldn’t have been more Helpful in the planning and we had Janet for the pamper and again absolutely incredible. I’ll definitely be booking in again …. Thank you x

September 9, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Debbie, it was our pleasure, we are so happy we could get you all booked in and pampered :)

Rated 5 out of 5 stars

Magdalena was amazing!

Magdalena was amazing!
Thankyou so much for coming to our works pamper treat for myself and my team,
Magdalena was absolutely amazing! Her hands were absolutely Magic!
Leanne

August 19, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Leanne, I have passed your feedback on to Magdalena.

Rated 5 out of 5 stars

Amazing company...Love Love Love

Love Pamper Company are quite literally amazing, what a fantastic company, from Natasha who I book through for a surprise 40th birthday celebrations, nothing was too much and she was as excited as I was about the surpise, then Amanda our masseuse who quite literally had magic hands! I can't recommend this company enough, I wouldn't look anywhere else now, and will definitely be using Love Pamper Company again!

August 3, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much it was a pleasure to get everything organised for you all

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Rated 4 out of 5 stars

A great, relaxing experience!

We had a lovely therapist, Leanne, who was very friendly and everyone who had a treatment commented how relaxing it was. The booking experience was easy and everything made very clear to us. It was a great addition to our Hen Weekend and I would highly recommend!

August 5, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Briony

Rated 5 out of 5 stars

Excellent service

Love pamper co. provided an excellent service through planning, booking and delivery. Lydia was on the ball for organising our group of 7 ladies and our 2 therapists Kerry and Hannah were experienced professionals. Highly recommended!

July 1, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much for such a lovely review. We will pass the feedback on to the girls

Rated 5 out of 5 stars

Lovely experience

Lovely experience! Was super relaxing and an overall great experience for a great price. Would definitely book again!

July 21, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Jessica, it was lovely to meet you both and I hope you had a lovely weekend at Larches Lodge

Rated 5 out of 5 stars

Excellent experience

Lydia and team were well-organised and made it easy for us to plan. The therapists were very professional and did a fabulous job. It was such a special treat for our group! Would highly recommend.

July 15, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Clare it was our pleasure :)

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Rated 5 out of 5 stars

Highly recommend!

I would highly recommend Love Pamper Company! The communication throughout was fantastic. One of our therapists was poorly, so had to cancel last minute, and a replacement was found instantly. The therapists we had were fantastic- so friendly and professional. I would not hesitate to use this company again and recommend to all of my friends.

July 8, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much for your feedback Rebekah

Rated 5 out of 5 stars

Great Experience

Booking with Love Pamper was really smooth. They were super quick at responding to questions. It is great value and everyone in our group who had a treatment said it was brilliant. A great addition to our hen weekend.

July 8, 2023
Unprompted review
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Reply from Love Pamper Company

Oh we are so glad you all enjoyed your pamper, good luck for the wedding!

Rated 5 out of 5 stars

Pamper Experience for Hen Do

We had lots of email communication before the event, with contact numbers for the therapists. The therapists were very professional and made all the guests feel welcomed and special.

July 8, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Jane it was our pleasure! Hope you all had a lovely weekend

Rated 5 out of 5 stars

We used Love Pamper Company for a…

We used Love Pamper Company for a weekend in East Sussex recently.
The whole booking experience and contact with Lydia was faultless.
Abbey our therapist was amazing.
Wishing I lived nearer Abbey to benefit from more treatments!

June 25, 2023
Unprompted review
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Reply from Love Pamper Company

Oh Joanna what a lovely review, thank you so much. I will pass the feedback on to Abby, it was a pleasure to get everything organised for you all.

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Rated 5 out of 5 stars

Perfect for hen party pampering

We used the company to book treatments for a hen party, the therapist was punctual and got started straight away. She worked super hard on eight back to back clients. Everyone was pleased with their treatment and came out feeling refreshed. Lydia was great at communicating and responding to my numerous emails. Would definitely recommend. Thank you

June 24, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Bethan for such a lovely review, it was a pleasure to pamper you all

Rated 5 out of 5 stars

Great pamper party

We had a great pamper party organised by Lydia. Lydia was very responsive and accommodating when we needed to change our venue. The treatments provided by our therapist Amanda were all amazing, and we had a thoroughly relaxing time. Wouldn’t hesitate to recommend this company.

June 10, 2023
Unprompted review
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Reply from Love Pamper Company

This is great to hear Laura, thank you so much for the review. I will pass the feedback on to Amanda also.

Rated 5 out of 5 stars

Relaxing start to a hen party

We were a group of 12 on a hen party weekend and had massages on our first night. Emma and Sarah were lovely and helped everyone to relax. They were also very flexible and willing to adapt faces with a few last minute changes.

June 9, 2023
Unprompted review
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Reply from Love Pamper Company

This is great to hear Charlotte, thank you so much for the review. I will pass the feedback on to Emma and Sarah.

Rated 5 out of 5 stars

Friendly professional service

I recently used Love Pamper for my sister’s hen party and received an amazing service! Great communication from first contact, brilliant friendly therapists and very enjoyable treatments. I would highly recommend thank you!

June 3, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Paula for such a lovely review.

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Rated 5 out of 5 stars

Just perfect

The pamper session we had was brilliant, the therapists were lovely, very skilled - flexible and so accommodating. We would absolutely hire them again! Would recommend 100%

June 3, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you so much Claire for a wonderful review.

Rated 5 out of 5 stars

Amazing treatment

A treat for three wonderful daughters in law whilst on holiday - and what a treat it was. They each have very young children and the full body massage was the perfect way to end the holiday . They ‘floated’ out of the room . Amazing and ever so friendly experience for all three. Thank you so much

June 1, 2023
Unprompted review
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Reply from Love Pamper Company

Thank you Marie for such lovely feedback, I will share this with Jo who pampered them all. Hope you had a lovely time away.

Rated 5 out of 5 stars

Amazing! Highly recommend

Debbie our therapist for the day was so lovely and easy going.
Made the whole day lovely and relaxing just how we wanted it to go.
The booking process was so easy and Lydia was so helpful, no question was an issue.
I was very impressed with being able to book on a bank holiday as well, as a lot of places either charged a lot more or wouldn't do them at all.
I would and already have recommend this company to anyone wanting to have a pamper day.

May 1, 2023
Unprompted review
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Reply from Love Pamper Company

Dear Lizzie,

Thank you so much for your lovely feedback about the pamper party we hosted for you. We are very happy to hear that you and your friends enjoyed the services we provided and that it was a relaxing and enjoyable experience for all of you.

Your kind words and positive feedback mean a lot to us and we are grateful for the opportunity to have been a part of your special occasion. We look forward to the possibility of working with you again in the future and providing you with another unforgettable pampering experience.

Thank you again for choosing us as your pamper party provider and for your valued feedback.

Best regards,
Lydia

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