I've been buying Love Pop cards for years. They are beautifully designed and made. Every recipient has been really blessed by the card they received. Our adult children and grandkids save cards we hav... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Whereas I am not thrilled with Lovepop changing their Rewards Program, I am very thankful to Joy and Mary for arranging a "last chance" discount. I have been a customer for quite some time and did not... See more
Company replied
I had an issue with a card that never arrived due to a shipping mishap. Contacted LovePop and their customer service people responded right away and offered a refund or store credit. Customer service... See more
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I’ve been buying and sending LovePop cards for several years; it’s the only card line that regularly gets a note from the ‘Birthday Person’ commenting on the card, not just my good wishes. Recently... See more
Company replied
Company details
- #53 of 118 best companies in Gift Shop
- #64 of 104 best companies in Hobby Store
Written by the company
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Contact info
68 Harrison Ave, 02111, Boston, United States
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found LovePop years ago and gave them a…
Found LovePop years ago and gave them a try, purchased well over 1,000 cards which have made many people happy and they feel special, and that makes me happy. Everyone at this company is amazing and treat you special, they are a pleasure to deal with and I will always be a customer. I love this company and the people!! Nancy
October 7, 2025
Reply from Lovepop Cards
Hello Nancy,
Wow — thank you so much for your heartwarming message! It truly means the world to us to hear how much joy our cards have brought to you and those you share them with. Knowing that our creations have helped you make so many people feel special is exactly why we do what we do.
Your continued support and kindness inspire our entire team — we’re so grateful to have you as part of the Lovepop family. Thank you for spreading love and magic through our cards for all these years!
You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.
Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.
We appreciate you Nancy. We’re so grateful to have you with us on this journey of creating joy and connection through every card.
Thanks again for choosing Lovepop, Nancy! Please let me know if you have any questions.
Best Regards,
Lea
Lovepop Customer Happiness
LOVE this card Co and its customer…
LOVE this card Co and its customer service has been exemplary!!
Don’t change a thing!
October 7, 2025
Reply from Lovepop Cards
Hello Bridget,
Thank you so much for the glowing 5 star review rating and your kind words!
We’re absolutely thrilled to hear that you LOVE our cards and that our customer service has been exemplary — that truly means the world to us.
Your feedback brightened our day and reminds us why we do what we do. 💖
We promise to keep the magic going and not change a thing!
Cheers right back at you,
Jam
Lovepop Customer Happiness
Lovepop delights!
Lovepop never disappoints and always delights!! And, they value and LOVE their customers.
October 7, 2025
Reply from Lovepop Cards
Hello Mary,
Your message absolutely made our day — thank you so much for your kind words! 🌟
We’re thrilled to know that Lovepop continues to delight and never disappoint. Our team truly loves what we do, and hearing from amazing customers like you reminds us why we do it. 💌
Thank you for being part of the Lovepop family — we can’t wait to keep creating more magical moments for you and your loved ones!
You'll be receiving an email shortly from Trustpilot. If you have a moment, we’d be truly honored if you could share a few words about your experience with us.
Your thoughtful feedback not only brightens our day but also helps others feel confident in choosing Lovepop. Most importantly, it brings us one step closer to our mission of creating one billion magical moments around the world.
We appreciate you Mary. We’re so grateful to have you with us on this journey of creating joy and connection through every card.
Best Regards,
Lea
Lovepop Customer Happiness
Great product
Great product. Excellent service. Thank you ☺️ for answering my questions. Your attention to my concerns is most appreciated.
October 1, 2025
Unprompted review
Reply from Lovepop Cards
Thank you, Deanna! We're so glad we could help, your kind words mean the world to us. 💖
– Lovepop 💌
Cute Halloween Cards
The Halloween cards arrived in a sturdy envelope and were perfectly packaged. I know my grandkids will love the Halloween cards as they light up and have a spooky sound when opened! Quite inventive. I would heartily recommend ordering from this company as they have great customer service and beautiful cards.
October 5, 2025
Unprompted review
Reply from Lovepop Cards
Thanks so much, Nancy! We’re thrilled your grandkids will enjoy the spooky surprises, and we truly appreciate your kind recommendation! 🎃🕸️
– Lovepop 💌
Reply from Lovepop Cards
Thank you so much! We're honored to be called classy, that means a lot! ✨
– Lovepop 💌
Great cards and excellent customer…
Great cards and excellent customer service!
September 27, 2025
Unprompted review
Reply from Lovepop Cards
Hi Joellen,
Thanks a ton for your support, we're lucky to have customers like you!
–Lovepop 💌
100% customer satisfaction
I really liked how fast the team reached out once they knew there was an issue I was going to just keep my product as is because I love it regardless, but I totally appreciate Lovepop team being 100% committed to delivering great quality products. I am truly grateful and look forward to purchasing again. Thank you Lovepop team for your awesome customer service.
September 26, 2025
Unprompted review
Reply from Lovepop Cards
Hi there,
We're happy to hear that our team was able to turn things around for you. We’re grateful for your feedback and are working to make things even better.
–Lovepop 💌
Great cards and people
Debbie H was so very helpful. Cards are great quality
September 24, 2025
Unprompted review
Reply from Lovepop Cards
Hi Sarah,
We’re so glad you love the cards, and we’ll be sure to pass your kind words along to Debbie. 💖
–Lovepop 💌
Disneyland drive
My partner and I visiting thelocation on Disneyland drive. We had the most wonderful experience talking with the employee! She was so fabulous and really made my partner and I feel welcome. Made our morning and our day! Plus the product is so amazing and reasonably priced!
September 14, 2025
Unprompted review
Reply from Lovepop Cards
Hi Wayne,
Thanks so much for the lovely review! We're thrilled our team at Disneyland Drive made your visit so special, we'll be sure to pass along your kind words. So glad you enjoyed the magic and value of our cards!
– Lovepop 💌
I ordered a card and it was delivered…
I ordered a card and it was delivered to the wrong address by mistake. The customer service department really went above and beyond to make it right and made me feel like a valued customer! When things like this happen it gives companies a chance to prove their integrity and Lovepop passed with flying colors, I will definitely be a repeat customer!
September 18, 2025
Unprompted review
Reply from Lovepop Cards
Hi Dusty,
Thank you for your thoughtful review! We're sorry for the mix-up but so glad our team could make it right. Your kind words mean a lot, and we’re thrilled to have earned your trust. Can’t wait to delight you again soon!
– Lovepop 💌
The staff there was very friendly
The staff there was very friendly. Debbie Offeredsome of the best customer service, attending to us If we had any questions.
September 14, 2025
Unprompted review
Reply from Lovepop Cards
Hi Rachel,
Thanks for the kind words! We're so happy to hear Debbie took great care of you, we’ll be sure to pass along your praise. Hope to see you again soon!
– Lovepop 💌
Great customer service
Great customer service, wonderful products and spreading lots of joy!
September 13, 2025
Unprompted review
Reply from Lovepop Cards
Hi Sumaiya,
Thank you so much! We’re so happy to hear you’re enjoying our products and service, it means the world to us.
Lovepop 💌
My Order…
The Customer Service personnel was very helpful. I was able to place my order with no worries.
September 10, 2025
Unprompted review
Reply from Lovepop Cards
Hi Susan,
Thanks so much for your kind words! We're happy to hear your order went smoothly.
Lovepop 💌
Personal response to an issue that I…
Personal response to an issue that I had. Completely satisfied with outcome. Love the different cards for ALL occasions. Will certainly keep ordering and referring friends and family to Love Pop!!!
September 8, 2025
Unprompted review
Reply from Lovepop Cards
Hi Laura,
We’re so glad we could help and that you’re loving our cards! Thanks for your support and for spreading the word.
Lovepop 💌
Lovepop customer service cannot be…
Lovepop customer service cannot be topped. They will go above and beyond to make sure the customer is happy.
September 8, 2025
Unprompted review
Reply from Lovepop Cards
Hi Patty,
Thanks so much for the love! We’re thrilled to hear our team made a great impression.
Lovepop 💌
A great product
A great product, and lovely card/gift. They are very helpful and accommodating! Today, when I called about a delay in the card being delivered when I expected it would be, I received phenomenal assistance as well as, a great and satisfactory resolution! Jam was kind, helpful, concerned about
Making it right and went above and beyond to do so!
All around wonderful company and staff!
September 8, 2025
Unprompted review
Reply from Lovepop Cards
Hi Marjorie,
Thank you so much for your thoughtful words. We're thrilled Jam could turn things around and make your experience a great one. We'll be sure to pass along your kind feedback!
Lovepop 💌
Very nice and easy to talk to me
Very nice and easy to talk to me. Helped me take care of my issue. i spoke to Paul on Sunday and he was very helpful also.
September 7, 2025
Unprompted review
Reply from Lovepop Cards
Hi Gail,
We’re so glad Paul and the team were able to help! Thanks for taking the time to share your experience.
Lovepop 💌
I had the pleasure of being assisted by…
I had the pleasure of being assisted by Dave from Lovepop's customer service team, and I couldn't be more impressed. He was incredibly sincere, responsive, and handled everything quickly and professionally. Thanks to this wonderful experience, I’ve fallen even more in love with Lovepop. Thank you so much!
September 5, 2025
Unprompted review
Reply from Lovepop Cards
Hi Kaori, 💖
We’re thrilled to hear that Dave was able to make your experience so wonderful. We’ll be sure to share your feedback with him and the rest of the team, it’ll make their day! We’re so grateful to have you as part of the Lovepop family.
-Lovepop 💌
I ordered the wrong card
I ordered the wrong card. My fault. I thought my friend was turning 50 however 60 was the right BD. I called to see if I could exchange the card for a different one. and the very nice person who helped me sent the new card instead. Love these cards. Loved the Jaws BD cards I ordered as well. Great company.
September 3, 2025
Unprompted review
Reply from Lovepop Cards
Thank you for sharing your experience, Gail! 🎉 We’re so glad our team was able to help turn things around and get you the perfect card for your friend’s big day.
The Jaws birthday cards are such a fun choice, we love them too! We truly appreciate your support and are so happy you’re part of our family.
-Lovepop 💌
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