Excellent service from start to finish, after an earlier problem(my fault), things were sorted super fast by friendly, helpful staff. As for product… excellent quality,looks amazing and very good valu... See more
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We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.
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Room-of-choice delivery within 1-5 days

Huddersfield, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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Customer service excellent
Sofa great quality better than I expected
From order to delivery 5 days
Would highly recommend

Reply from Lovesofas
Really happy with the communication, delivery and my colourful new emerald patchwork sofa, works perfectly in our otherwise monochrome kitchen. Just pop the legs on, arrange the cushions and enjoy. It’s fairly firm but that’s what I wanted. And the cat took to it straight away without digging her claws into it. Amazing value all told.

Reply from Lovesofas
Excellent service from start to finish. Really pleased with our sofas. Helpful staff and good tracking system.

Reply from Lovesofas
Delivery was on time and good people doing it
Sofa plus chair was good quality

Reply from Lovesofas
Because the people in the shop were great an pleasant

Reply from Lovesofas
Ordered 2 recliners, 4 days delivery. Quality for the price excellent.
Delivery driver very informative

Reply from Lovesofas
Your delivery was within time slot, was informed when close, the lads werepolite friendly and helpful .

Reply from Lovesofas
Great prices deliverd quickly very friendly staff mark was very proffesional and helpful

Reply from Lovesofas

Reply from Lovesofas
Excellent service! Our sofa arrived quickly and it’s just what we wanted. Highly recommend Lovesofas!

Reply from Lovesofas
Would absolutely recommend. Customer support was fantastic. Really happy with the sofa, it's perfect. Delivery was on time and the delivery guys were great.

Reply from Lovesofas
I year and six months ago we bought a beautiful three seater Chesterfield sofa. Unfortunately it has now become very uncomfortable, with flattened foam. I cannot sit on it without a cushion; it hurts. It cost £899. Not cheap.
I contacted the customer service and was told that this was considered normal wear and tear, and they could not help.
So my warning to other potential customers is to be very wary that this company uses inferior material and are not at all interested in keeping their customers happy.

Reply from Lovesofas
Absolutely fab furniture!
Please do remember to add installment because we thought it was included. But after much huffing and puffing we got it unwrapped. And love it!

Reply from Lovesofas
Easy to order fast delivery good quality and easy to assemble on my own. The seat cushions are a bit firm but I understand that you use dense foam and that it will soften in time. Overall the service was excellent and I am very happy with my purchase.

Reply from Lovesofas
The entire process, from placing the order to the day of delivery, went smoothly and I, as the ordering party, was kept informed about the progress and where my order was.

Reply from Lovesofas
Excellent settee, beyond my expectations 10/10,plus the staff on the phones also 10/10

Reply from Lovesofas
Fantastic company had a few sofas off these guys and they are fab the quality is excellent the price too

Reply from Lovesofas
Good customer service. Reassured re date of delivery.

Reply from Lovesofas
Great value for money had 60% off.one of the socket pins was bent but straightened it and it seems to work fine.

Reply from Lovesofas
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