We’ve never had a bad holiday through loveholidays. Everything ran smooth with this holiday, transfers, flight etc. Split was a great destination to holiday despite the hot temperatures. The onl... See more
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Review summary
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Experience was good, as easy to book, all information in one place, and affordable . Only negative was you changed flights twice and I only knew this by looking at my email. Apart from that good exper... See more
Easy to use and lots of options. However editing my booking is more challenging. (My fault, I know). I would like to change my room but the option I would like is not showing now although it showe... See more
Just like my last booking, Julie Mickevicius, who works in Sheffield, again worked wonders in helping and then talking me through the pricing structure of the holiday. Sheer pleasure dealing with he... See more
Company details
Written by the company
At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/
Contact info
5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom
- loveholidays.com
4.4
Excellent
270K reviews
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Easy helpful customer service made my…
Easy helpful customer service made my booking fast and simple
July 5, 2026
It was so quick and easy,we always book…
It was so quick and easy,we always book with love holidays,the holiday was confirmed within minutes,wouldn't use anyone else
July 4, 2026
Booking my holiday was made easy using…
Booking my holiday was made easy using the love holidays app. Everything is included. With great payment plans available. I would definitely recommend love holidays.
June 29, 2026
They booked me 4 nights and 5 days and…
They booked me 4 nights and 5 days and now I come to know that I have my booking of 3 nights 4 days . Pathetic even they don’t admit their mistake . Even after more than 30minures discussion no results .
July 5, 2026
Unprompted review
Booking agent told us transfers and…
Booking agent told us transfers and luggage would be free.
Then rushed us to pay for it all. When I checked the breakdown, none of it was free. Called to complain and nothing they can do to honour what was said on the phone
July 1, 2026
Easier and cheaper process.
It was much easier to have a combined price for flights and accommodation. I believe that the overall price was better and I have one agent to deal with, which should I have a problem, will be helpful.
July 2, 2026
Great experience
Easy to use website, easy booking process, good deal, price good compared to other travel agencies and great communication. Would definitely use again and recommend to friends and family
July 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Website breakes two UK legal rules
I visited their website, selecting NOT to save any non-essential cookies in my browser. Yet they still saved 11 cookies, none of which are essential. That's a breech of trust.
Also, they do not provide a "direct, rapid, and effective communication" as required by UK law. So that's illegal.
So although I've never used their services I never will, because I already know they're not trust-worthy.
July 6, 2026
Unprompted review
Reply from loveholidays UK
Hi Chris,
Thanks for taking the time to leave a review.
I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.
I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.
This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.
Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.
We're looking forward to hearing back from you soon,
Amy.
We love love holidays have booked…
We love love holidays have booked several holidays to Greece with them accommodation perfect no problems at all booked again for next year
July 3, 2026
I could choose what i wanted to add…
I could choose what i wanted to add onto the booking without having to pay a fortune extra.
July 2, 2026
Easy to book holiday online
Easy to book holiday online. Good customer service updating me every step of the way. Excellent price.0
July 4, 2026
Shocking Service
Service is shocking! Just looking to change dates for my holiday however the service has been an absolute shambles. Phoned customer service and they advised I can only speak to ‘amendments team’ and they can’t pass me over to them. I have now requested someone to contact me from ‘amendments’ team 10+ times and not once have they bothered to contact me. This has now been going on for over 3 weeks. Only looking to change dates of my holiday, how hard can it be to contact someone??
June 22, 2026
Unprompted review
Reply from loveholidays UK
Hi Mackenzie,
Thanks for taking the time to leave a review.
I really appreciate you taking the time to share your comments with us, and I’m sorry to learn of your disappointment following your experience with us.
I’d like to take a look into your feedback further and so for me to do so, I’ll need some more information from you. A private message has now been sent to you via Trustpilot with a request for the further details we’ll need.
This will arrive in a separate email from Trustpilot so do keep an eye on your email inbox folders to spot this.
Once you’ve received the email please fill out the requested information, and I’ll then be back in touch with a reply as soon as we can.
We're looking forward to hearing back from you soon,
Amy.
Straight forward process
Book the majority of our holidays through Love Holidays and never had any issues. Like the monthly payment option too. Spread the cost out.
July 3, 2026
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