Can always rely on Low cost vibes , to provide a stress free process of booking a holiday. This is mainly due to a member of their staff called Ava who i have prodominantly dealt with who goes above... See more
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Review summary
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Reviews shaping this summary
Ava, once again, blew it out of the park with another remarkable holiday planned and booked! A week in Montenegro was paradise, with a beautiful hotel and location. The whole process was totally stres... See more
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Jack Ross was absolutely brilliant from start to finish. We changed dates, times, and flights more times than I can count, trying to line everything up with our dog sitter, and he handled it all wit... See more
Company replied
We booked Disneyland with Harinya as a surprise for our kids. Wow what can I say. Customer service was outstanding, nothing was a problem at all to Harinya. The trip was nothing short of magical every... See more
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Company details
Written by the company
With our extensive network of over 250 flight partners and more than 170,000 hotels, holiday, car hire, and insurance partners, we aim for cheaper and more affordable holiday rates. Low Cost Vibes, Good Vibes Only! - ATOL PROTECTED
Contact info
14 Cricklewood Lane, NW2 1EX, London, United Kingdom
- 0208 125 7557
- info@lowcostvibes.com
- lowcostvibes.com
4.8
Excellent
962 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
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Jack Ross from ( Low Cost Vibes ) was…
Jack Ross from ( Low Cost Vibes ) was extremely helpful when I was trying to find a holiday for my family to go on. He was very patient, made sure that I got an exclusive tour package that’s worthwhile and for a cheap price too. Thank you very much, Jack.
February 6, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Hlaing,
Thank you for your lovely review. We’re really pleased to hear that Jack Ross was so helpful and patient while assisting you in finding the right holiday for your family. It’s great to know he was able to secure a worthwhile package at a great price. Your feedback is truly appreciated, and we’ll be sure to pass your thanks on to Jack.
– Team Low Cost Vibes
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I had great experience with that lady…
I had great experience with that lady harinya she was very helpful and professional with me to book Disneyland package for me and my kids
February 6, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Fatima,
Thank you for your lovely feedback. We’re really pleased to hear that Harinya was helpful and professional while assisting you with booking your Disneyland package. It’s great to know she made the process smooth for you and your children. We’ll be sure to pass your kind words on to her, and we hope you and your family have a magical trip.
– Team Low Cost Vibes
William Kent was an absolute pleasure…
William Kent was an absolute pleasure to work with. He was extremely attentive and efficient when it came to fulfilling our needs and requests, making me feel like I was his only client. He is very knowledgeable regarding our destinations, truly working hard to make our trip a delight and memorable experience, and a true wizard at making the trip work within our very limited budget. We have yet to go on the trip at this point and so I can’t review that aspect yet but for a first experience working with a travel agent, William has ruined anyone else for me. Shout out to Low Cost Vibes for allowing their staff to truly provide a great and individual customer experience because I know the industry to not always be so flexible.
January 30, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Lee,
Thank you so much for your fantastic and thoughtful review. We’re delighted to hear that William Kent made such a strong impression and provided such attentive, knowledgeable, and personalized service. It’s great to know he was able to work within your budget while making the planning process enjoyable and stress-free.
Your kind words about Low Cost Vibes and our approach to customer care truly mean a lot to us. We’ll be sure to pass your feedback on to William. We hope you have an amazing trip and look forward to assisting you again in the future.
– Team Low Cost Vibes
Shenal is fantastic
Shenal is fantastic, this is my second time booking with this company, and I requested her again, again she helped me with everything and took all my details that I wanted and needed. Having disabled people in our party has sometimes causes a few hiccups but not with Shenal, special assistance sorted, allowing our sons buggy which he requires. I told her exactly what I wanted and I got her to check numerous different options until I found one to suit. She is only too happy to help and understands the importance of getting everything right. My last trip I booked my flights was cancelled and I was in tears, as was a surprise for my daughters 18th, she managed to get us on another flight which was a bit earlier than the one we were due to be on so our trip was not interrupted at all. Can’t thank her enough for her previous help as well as this time. This time is a surprise for all the family with a trip to Disney, she had made sure I have the park tickets, transfers to and from the airport etc nothing is ever too much trouble
January 26, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Penny,
Thank you so much for taking the time to share such a detailed and heartfelt review. We’re truly delighted to hear about your continued trust in Low Cost Vibes and that you specifically requested Shenal again. It means a lot to know that she was able to support you so thoroughly, especially with arranging special assistance and ensuring every detail was handled with care and understanding.
We’re especially pleased that Shenal was able to step in during your previous trip when flights were cancelled and make sure your daughter’s 18th birthday surprise still went ahead without disruption. It’s wonderful to hear that she’s now helping you create another special family surprise with your Disney trip. Your kind words will certainly be passed on to her.
Thank you again for your loyalty, and we look forward to supporting you with many more memorable holidays in the future.
– Team Low Cost Vibes
Steve Brook found me the perfect holiday
Steve Brook found me the perfect holiday with all my requirements. I even changed my mind about a few of those requirements but he got on with the task very efficiently and promptly. Thank you very much for your help Steve Brook. Lourdes Ortiz de Urbina
January 28, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Lourdes,
Thank you for your kind review. We’re delighted to hear that Steve Brook was able to find the perfect holiday to meet your requirements and handle the changes efficiently and promptly. Your feedback means a lot to us, and we’ll be sure to pass your thanks on to Steve. We look forward to helping you again in the future.
– Team Low Cost Vibes
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Good response
We planned a holiday to Santorini and needed all the best prices. Jack Ross assisted me and with all the changes we made, Jack was up for the challenge. We thank him for all the support and for his professionalism in showing us reviews and things to do. Well done Jack.😁👌
January 26, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Julian,
Thank you for taking the time to share your experience with us. We’re really pleased to hear that Jack Ross supported you so well while planning your Santorini holiday and handled all the changes with professionalism and care. It’s great to know his advice on pricing, reviews, and things to do helped make the process smooth and enjoyable. We’ll be sure to pass your kind feedback on to Jack.
– Team Low Cost Vibes
Jack is a star
Jack Ross was fantastic in helping me to organise a special trip. So helpful, nothing was too much trouble,,Cheers for all your help.
January 18, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Julia,
Thank you so much for your lovely feedback! We’re delighted to hear that Jack Ross was fantastic in helping you organize such a special trip and that nothing was too much trouble. We’ll be sure to pass on your kind words to him. Cheers for choosing Low Cost Vibes, and we look forward to helping you again soon!
– Team Low Cost Vibes
Just booked for the third time with…
Just booked for the third time with Ava, been Iceland and EuroDisney previously and had the best experiences, great company to use!!
January 30, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Darren,
Thank you so much for booking with us again and for your continued trust in Low Cost Vibes! We’re thrilled to hear you’ve had such great experiences in Iceland and Euro Disney, and that Ava has once again taken great care of your booking. We’ll be sure to pass on your kind words to her. Looking forward to helping you plan many more amazing trips!
– Team Low Cost Vibes
Great experience!
Great experience!
We loved every single minute in Lapland. Ava , she did a great job again , patient like every time, helping me to finde all the answers . Thank you for this memorable holiday
January 26, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Alexandra,
Thank you so much for your wonderful review! We’re delighted to hear that you loved every minute of your Lapland trip and that Ava once again provided patient and helpful support. We’re thrilled your holiday was so memorable and look forward to assisting you with your future trips.
– Team Low Cost Vibes
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Great experience
Ava was very efficient with our booking and even advised that she would let the hotel know that its going to be our wedding anniversary whilst away so hopefully they might take that into account during our stay 🙂 Thanks Ava x
January 8, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Sharon,
Thank you so much for your lovely review! We’re thrilled to hear that Ava handled your booking efficiently and even went the extra mile to let the hotel know about your wedding anniversary. We hope you have an amazing stay and a truly memorable celebration.
– Team Low Cost Vibes
Easy, quick and great prices
This is the second time I have used Low Cost Vibes……the process is so easy and the prices are very good. Jack Ross helped me this time, he was so helpful and really quick to respond to any questions I had…..my holiday was sorted within 2 days. Thank you Jack, can’t wait to get away now ☺️
January 26, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Sharron,
Thank you so much for your wonderful review! We’re delighted to hear that your second experience with Low Cost Vibes was so smooth and that Jack Ross was able to help quickly and efficiently. We hope you have an amazing holiday and look forward to assisting you with many more trips in the future.
– Team Low Cost Vibes
That was my second time using this agency
That was my second time using this agency for my hollidays.as a single mum with kids on low income very hard to find ideal package at low price.Ava was very helpfull and she find very good deal for me and my kids(hurgada).even my sister joint us(usually she don.t like spend money on hollidays).we just paid deposit and then every month payment.if we had any questions,Ava always help straight away.and we already book Sweetzerland for december.deposit was only £25 per person.🥰😀
January 24, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Lubova,
Thank you so much for your lovely review! We’re delighted to hear that Ava was able to help you find a great deal for your family’s holiday to Hurgada and make the booking process easy and flexible. It’s wonderful to hear that your sister joined too and that you’re already planning your trip to Switzerland. We look forward to helping you create many more memorable holidays in the future.
– Team Low Cost Vibes
First time we booked holidays with this…
First time we booked holidays with this company and everything went great.Ava was helping us,she was always responsive to messages and very polite.Highly recommend!
January 17, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Olga,
Thank you so much for your kind review! We’re delighted to hear that your first experience booking with Low Cost Vibes went so smoothly and that Ava was responsive, polite, and helpful throughout. We truly appreciate your recommendation and look forward to assisting you with future holidays.
– Team Low Cost Vibes
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Speedy Response
Asked for a quote for a proposed trip ,got one back within minutes . Good choice of hotels made by Harinya, would have picked them ourselves . Did not book in the end due to unforeseen issues at our side ,but will enquire with them again.
January 20, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Sean,
Thank you for taking the time to leave such kind feedback. We’re delighted to hear that Harinya was able to provide your quote so quickly and that the hotel options matched exactly what you would have chosen yourselves. We completely understand that plans can change, and we truly appreciate your openness and honesty. We’ll be more than happy to assist you again whenever you’re ready to inquire in the future. Wishing you all the best until then!
– Team Low Cost Vibes
Great experience with Low Cost Vibes…
Great experience with Low Cost Vibes Travel Agency so far. I reached out via Instagram DM for help with a potential Japan tour for my family, and Steve Brook was super quick to respond, very honest, and genuinely helpful. Even though we haven’t booked the tour yet and are still considering our options, I really appreciated the transparency, clear communication, and no-pressure approach. Definitely deserve a high rating for responsiveness and professionalism.
January 24, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Niloufar,
Thank you so much for your lovely feedback! We’re really pleased to hear about your positive experience with Steve. Transparency, clear communication, and a no-pressure approach are exactly what we aim for, so it’s great to know this came across while you’re exploring your options for Japan. Whenever you’re ready to move forward, Steve and the team will be more than happy to help. Thanks again for the high rating and kind words! 🇯🇵✨
– Team Low Cost Vibes
Great service
Hi, I have Just Booked a trip to Iceland in February. I dealt with Ezra who was very knowledgeable and professional. I added a few extra bits as I went along and he always came back very quickly with his response. Once booked he phone me to run through the itinere and checked I had no further queries.
Excellent experience all round ! 👍
January 21, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Steve,
Thank you so much for your wonderful review! We’re delighted to hear that Ezra provided knowledgeable and professional support throughout your Iceland booking, responded quickly to your additions, and took the time to run through your itinerary with you. It’s great to know you had an excellent experience all round!
– Team Low Cost Vibes
Helpful sales reps
I spoke to Harinya who did a lot of research to help me find a good deal. I had to postpone the holiday due to personal circumstances, however I’ll definitely be back in contact when I am able to go abroad. Definitely recommend!
January 22, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Stacey,
Thank you so much for your kind review! We’re delighted to hear that Harinya took the time to research and help find you a great deal. We completely understand personal circumstances can change, and we truly appreciate your recommendation. We’ll be here whenever you’re ready to get back in touch and plan your trip abroad.
– Team Low Cost Vibes
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Disneyland Paris getaway
Harinya has been brilliant from start to finish. Nothing has been too much trouble and has been in contact through WhatsApp whenever I had any questions. Would Definitely book again
January 13, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Vicky,
Thank you so much for your kind review! We’re delighted to hear that Harinya took the time to research and help you find a great deal. We completely understand that plans can change, and we’ll be here whenever you’re ready to travel again. Your recommendation means a lot to us!
– Team Low Cost Vibes
Josh was extremely helpful booking our…
Josh was extremely helpful booking our city break. He guided us expertly through each step
January 21, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Gillian,
Thank you so much for your kind review! We’re delighted to hear that Josh was extremely helpful and guided you expertly through each step of your city break booking. Your feedback is greatly appreciated!
– Team Low Cost Vibes
Jack helped me to find a good deal on…
Jack helped me to find a good deal on family holiday package to France. He was very helpful and quick to respond to my queries. He found a good deal… 100% happy
January 20, 2026
Unprompted review
Reply from Low Cost Vibes
Hi Maryam,
Thank you so much for your lovely review! We’re delighted to hear that Jack helped you find a great deal for your family holiday to France and responded quickly to all your queries. We’re so pleased you’re 100% happy with the service!
– Team Low Cost Vibes
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