Chance Walton and his team made our home financing experience flawless. He delivered on every commitment, kept us informed at every stage, and somehow made the process feel almost effortless. Our real... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Tyler Marton was phenomenal to work with. He kept the entire loan process organized, transparent, and moving fast. His communication was top-tier and his efficiency made a tight closing timeline feel... See more
The team at Lower, led by Joe Costello in my case, was very attentive and responsive. Almost all responses were on the same day, often within the same hour. Joe was engaged and creative in terms of c... See more
I've utilized Lower.com twice now both times have experienced excellent customer service. Owen Dysart was my Loan advisor both times and I have nothing but great things to say about him.He real... See more
Company details
About Lower
Written by the company
Contact info
8131 Smith's Mill Rd , 43054, New Albany, United States
- lower.com
4.6
Excellent
3K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shawn Baird what great to work with
Shawn Baird what great to work with! He made sure to keep me in the loop and communication with all parties were above and beyond others I've worked with in the past.
February 24, 2025
Unprompted review
Great experience working with Sean
Great experience working with Sean. He made the process so easy and was very helpful through every step of the process. Five stars for sure.
October 22, 2024
Unprompted review
Shawn made the pre approval process…
Shawn made the pre approval process quick and easy to understand. I would have bought a home much sooner if I realized it could be this easy.
February 5, 2025
Unprompted review
Shawn has been great to work with…
Shawn has been great to work with through our entire home buying process. He has helped us through every step, he even spoke with our CPA to help us get prepared for our first home purchase!
February 19, 2025
Unprompted review
Conner and team were very efficient.
January 7, 2025
Unprompted review
Fantastic
Everyone was great to work with. Very quick to respond with answers to questions.
January 3, 2025
Unprompted review
Friendly
Friendly, responsive and efficient and patient. Would 100% recommend!
December 19, 2024
Unprompted review
We had a really great experience with Connor and Lower.com
We had a really great experience with laur.com. Connor was fantastic. He gave us all of the answers in a timely and seamless way. We had no questions at all. In the middle of the process, I had to have emergency back surgery and he helped navigate this whole process with my husband while I was in the hospital Even having our loan signed bedside. He was remarkable and I can't recommend Connor and laur.com enough.
October 1, 2024
Unprompted review
Pleasant experience working with Hannah.
Hannah was an absolute pleasure to work with! I’d recommend her to anyone currently shopping for mortgage lending. She was very friendly, quick response time, and extremely helpful throughout the process. A-1 customer service!!!
February 20, 2025
Unprompted review
Conner was outstanding
Conner was outstanding! 100% will call him again! Thank you Conner!
October 7, 2024
Unprompted review
Fantastic experience
Connor was extremely knowledgeable and helped guide me through the processes with great ease. He was was able to answer any and all questions to put my mind at rest. He was a man of his word and gave us a call to assist with lowering our rate after 6 months. I would definitely recommend user Lower and requesting to work with Connor specifically.
January 1, 2025
Unprompted review
Connor was great!!
Working with Connor was a great experience. He was professional, responsive, and very helpful during the entire process. Highly recommended!
August 29, 2024
Unprompted review
Quick easy and no issues
January 24, 2025
Unprompted review
Connor Murrell
Connor Murrell, our loan officer, was extremely attentive to detail and tried his best to give us everything we were looking for. I believe we ended up with the best option.
February 20, 2025
Unprompted review
Shawn Baird was a pleasure to work…
Shawn Baird was a pleasure to work with. He always thinks one step ahead. I highly recommend Shawn for all your mortgage needs.
February 3, 2025
Unprompted review
Connor was wonderful to work with
Connor was wonderful to work with. He was very attentive to every detail of our mortgage process.
October 1, 2024
Unprompted review
Great working with Conner
Great working with Conner. Always kept me posted on where I was in the process and answered any questions quickly.
December 3, 2024
Unprompted review
Great experience!
Connor was great to work with and always on top of everything. Pleasant experience ☺️
February 1, 2025
Unprompted review
Great to work with
Connor was very responsive, as well as everyone on his team that we engaged with. They made the process smooth, easy and seamless!
January 23, 2025
Unprompted review
Connor Murrell was outstanding!
Connor Murrell was outstanding!! He is not only professional and knowledgeable but also very personable. The entire process from beginning to end was effective and efficient. Additionally, the entire team at lower.com was professional and very pleasant to work with.
February 19, 2025
Unprompted review
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