Needed two handles right away which were shown as stock items. Actually there were none in stock and it took weeks to get them from Alliance. LOW communicated well and refunded shipping costs... See more
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My only issue is that it took over a week for the item to arrive, and the tracking process was worthless. However, I understand that this was probably out of your control. I did make phone contact wit... See more
I have been trying to return two items one was broken upon arrival and the second one was wrong and did not fit my stove
Absolutely excellent laundry cart. I bought another one a few months ago from home depot that was just about the same price. I should hqve read the reviews on that one because within a week I notice... See more
Company details
Information provided by various external sources
We specialize in Commercial Laundry Equipment, new and used.Your trusted source for Commercial Laundry Equipment, Laundry Equipment Parts and Supplies.
Contact info
3555 Powerline Road , 33309, Fort Lauderdale, United States
- 954-537-1643
- sales@lowlaundry.com
- lowlaundry.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I ordered on October 3 and do not have…
I ordered on October 3 and do not have any product yet.
Once I get my product I will update
they always have the parts and ship…
they always have the parts and ship them out quick
Wish NO STARS was an option
Every time I order from your website, it says Item in Stock, yet every time there is an issue and it's not in stock. Last item I ordered took weeks to ship. I ordered the item, in stock, yet it took two weeks to create the shipping label. Then the label was created on Monday and it didn't get to UPS till the following Monday. Takes WEEKS to get anything.
Right part good price!
Exact for and replacement for my 15yrar old machine lid!
Company was fast and responsive. They had exactly what I needed and received it on time at a great price! Thanks for the service!
Good prices and fast service 👌
Good prices and fast service 👌
I had a problem a older Kemore 80 Series washer. Most places charge so much for the parts, it's best to just replace the machine. Laundry Owners Warehouse parts prices in this situation were low enough to make if feasible to repair versus replace.
Part arrived quickly and was just as…
Part arrived quickly and was just as described, in New condition.
The part arrived earlier than expected…
The part arrived earlier than expected which I really appreciate! It also fit perfectly!
Can’t reach anyone for a return
I’ve been trying to contact the company to return my item and have been ignored for weeks.
Excellent service!!!
I have been trying for three weeks to…
I have been trying for three weeks to get an order straightened out that LOW admitted in the only email they sent, that it was their fault. They say they will respond by email, to resolve the situation, but they don't. Finally was able to talk to a receptionist and she said they would call and they don't. They have my money, and I don't have my parts. I would like to have my money back and send them back the wrong parts, but so far no response. Laundry Owners Warehouse service and support is not just pathetically terrible, it's nonexistent.
Last transaction took over a month to…
Last transaction took over a month to get sent out. When they finally received it, not expedited shipping was offered? Very disappointing!
I stopped using Laundry Owners…
I stopped using Laundry Owners Warehouse for over a year and just recently I began to use them again. The reason I stopped was because of all the troubles I was having getting my parts after the sale. Frustrated with the inventory levels of parts not matching with the online levels advertised, I decided never to use you again. But I decided to give you guys one more chance and began to order here and there just for testing. So far you all have done a great job with the inventory and getting the parts to me much faster. I am very happy. Please keep it up.
The last two purchases I made from…
The last two purchases I made from Laundry Owners Warehouse were horrible one i ordered a set of bearing and shaft for my dryer and only the bearings arrived. the other i ordered two cube relays for my washer on 9/24/25 its now 10/6 and I still have not received anything, it shouldn't take this long even if its coming from the manufacturer
Do not do business with this company
Sent wrong part. Tried to return that was a nightmare and it was returned a month ago and still no refund
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