Lowratecarfinance Reviews 

264
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and friendly staff members who guide them patiently, making the entire car finance process smooth, straightforward, and very easy to understand from start to finish. People also highlight the remarkably fast response times and quick turnaround, noting that loan applications are handled with incredible efficiency. Some reviewers were satisfied with the simple online forms and digital application process that kept them fully involved. Consumers additionally appreciated the clear, transparent communication and regular progress updates provided by the team throughout their entire purchasing journey.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are friendly, knowledgeable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick communication and helpful staff from... See more

Customer service

Clients share positive opinions on customer service, highlighting straightforward, quick, and hassle-free... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as remarkably smooth, quick,... See more

Response time

Customers had positive experiences with response time, highlighting a very quick and efficient service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That I can speak to a human, who has the patience to explain if I don't understand something. It's a big thing these days, taking out finance, borrowing money when times are hard so need everythin... See more

Rated 5 out of 5 stars

I dealt with a person called Dan from LRCF and he made everything very easy and straight forward, coming from someone who hasn’t had to apply for finance before and being completely new to it all, he... See more

Company replied

Rated 5 out of 5 stars

The boys strike again got my truck finance for me in Feb and just got my car for me when no one else could help, made the process very very easy, they work hard and fast found a car they got it paid o... See more

Company replied

Rated 5 out of 5 stars

Smooth process from start to finish, really helpful staff, particularly Jordan & will who I dealt with whilst arranging my finance. Talked me through all the different options & made sure it was right... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

Low Rate Car Finance is a vehicle finance broker specialising in comparing the best finance deals so you don't have to.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(264)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Scott was fantastic we had a brilliant experience where he actually engaged and showed us the car with a hands on but no pressure attitude which is such a rarity . Made us feel welcome and at ease even when we were shopping for cars with our children
5 out of 5 service
Have been available and helpful with after sale care nothings too much trouble
Thank you Scott

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

very good service

Very good service. My friend advised me to contact this company to buy a car. Albert, the owner of the company, explained everything himself and showed me when selling the car. I will also recommend this company for buying good cars at a good price.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Scott was very helpful and forthcoming with any information I requested regarding a vehicle he had in stock, any day of the week. Due to circumstances my end I didn't go through with the purchase but I will certainly look at their website when I can proceed. Refunded my deposit without any delay. Really good customer service/care.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

One again Jamie has been amazing

One again Jamie has been amazing. Got finance sorted for our new car within the hour super fast great communication through the all process. I would highly recommend this company to anyone looking for finance.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Accommodating

Had a smooth transaction with the company. They are very accommodating on all of my questions. Special thanks to Dean for helping me out!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

5* service

5* service!
Dean was excellent in sorting my finance. Very quick and efficient. Thank you so much!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would give more than 5 stars if I could

Dean was absolutely fantastic, brilliant communication, kept me in the loop at all stages, but didn't pressure unlike other finance companies. I just can't thank Dean enough for all his help. In love with my new car. Would highly recommend, and to be honest wouldn't use anyone else in the future.

Thank you for everything. Tom

August 31, 2024
Unprompted review

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