LPA Now Reviews 540

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making the entire process easy and stress-free. Many people highlight the excellent customer service, noting the detailed explanations, patience, and the smooth, trouble-free user experience, often facilitated by convenient home visits. A few other people also felt that the initial visit from an agent had some errors, but these issues were promptly rectified with a second visit, ensuring everything was completed correctly.

What people talk about most

Staff

Customers consistently report highly positive experiences with the staff. Reviewers frequently praise the... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficiency and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease and efficiency.... See more

Customer communications

Clients share positive opinions on contact, highlighting the ease and professionalism of communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Have just used LPA Now in the last few weeks and without a doubt would wholeheartly recommend their services. From the first telephone Call to their office I was struck by their attention to detail... See more

Company replied

Rated 5 out of 5 stars

I required two types of forms for lasting power of Attorney -Finance & Property and Health & Welfare, and contacted LPA Now. The Person that I spoke to went into great detail to explain what was requ... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure at first if legitimate. Soon forgot about that when got to talking with them (and reading reviews). Very good advice given and straight forward procedure. Home visit made with went withou... See more

Company replied

Rated 5 out of 5 stars

It was incredibly simple and easy to do. Michelle was so patient and helpful, and didn't try to sell us anything extra.She just went through the form slowly so that we understood where we all had t... See more

Company replied


Company details

  1. Paralegal Services Provider

Written by the company

LPA Now can help with the completion of your Lasting Power of Attorney paperwork. We are able to visit you at home anywhere in England and Wales, or complete your documents on the phone if you prefer. We provide a complete service from initial enquiry through to registration of your documents with the Office of the Public Guardian. We are proud to provide our clients with a sensitive service at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

540 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The staff at LPA have been fantastic

The staff at LPA have been fantastic, knowledgable and patient with me. I highly recommend them

September 16, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re delighted to hear you felt supported by our team and really appreciate your recommendation.

Rated 5 out of 5 stars

I had no clue on LPA

I had no clue on LPA, but Malcolm took time and explained me. I would advise people looking to take LPA to contact Malcolm. Very honest, caring and friendly service.

August 15, 2025
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Reply from LPA Now

hank you for your kind words! We’re so glad Malcolm could guide you through the LPA process and make it clear and easy. Your recommendation means a lot.

Rated 5 out of 5 stars

I cannot recommend LPA Now enough

I cannot recommend LPA Now enough from our fist phone call inquiry, explaining everything and arranging a home visit and all papers signed and sent.

September 3, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re thrilled to hear your experience from the first call to completion was smooth and clear. It was a pleasure assisting you.

Rated 5 out of 5 stars

Absolutely brilliant service at a…

Absolutely brilliant service at a reasonable price. Honest and thorough.
Saved over a thousand pound compared to a solicitor.

August 29, 2025
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Reply from LPA Now

Thank you so much for your kind words! We're thrilled to hear you found our service honest, thorough, and great value. It was a pleasure helping you save!

Rated 5 out of 5 stars

Thank you for helping myself and my wife with LPA you were very helpful, supportive and efficient in fact I highly recommended you to others who need LPA. Thanks to all of you at LPA now.

Thank you for helping myself and my wife with LPA you were very helpful, supportive and efficient in fact I highly recommend you to others who need LPA. Thanks to all of you at LPA now.
Girish Sharma.

August 27, 2025
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Reply from LPA Now

Thank you so much for your kind words and recommendation. We’re really pleased we could support you and your wife with your LPA and make the process smooth.

Rated 5 out of 5 stars

Thank you for helping myself and friend…

Thank you for helping myself and friend with LPA you were very helpful , supportive and efficient. In fact I highly recommend you to others who need LPA.
Thanks to all of you at LPA now

August 15, 2025
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Reply from LPA Now

Thank you so much for your kind words and recommendation! We're delighted to have supported you and your friend with your LPAs, and we’ll be sure to share your thanks with the whole team.

Rated 5 out of 5 stars

I alway wondered if the reviews where…

I alway wondered if the reviews where the real deal would r not… well they truly are.. from the moment the of the phone enquiry to the execution or what was needed, these guys were so amazing . Everything was so easy and seamless, and I love the fact that they come out to you. And prices so well.
Thank you

August 12, 2025
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Reply from LPA Now

Thank you so much for your lovely words! We’re thrilled to hear the process felt seamless and easy for you. It was our pleasure to help, and we really appreciate your trust and recommendation.

Rated 5 out of 5 stars

Malcolm at Brampton was extremely…

Malcolm at Brampton was extremely helpful at explaining the purpose of lasting power of attourney, and guided us through the completion of the forms. Could certainly recomend using the company.

August 14, 2025
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Reply from LPA Now

Thank you for your kind words! We’re so pleased Malcolm was able to guide you through the process clearly. Your recommendation means a lot to us.

Rated 5 out of 5 stars

The option ot having the agent do a…

The option ot having the agent do a home visit to witness, the signing of the document made it more official.

August 6, 2025
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Reply from LPA Now

Thank you for your review. We’re glad the home visit option gave you extra reassurance and made the signing process easy and comfortable.

Rated 5 out of 5 stars

So very efficient and knowledgeable

So very efficient and knowledgeable
We felt very confident in their ability and the chap who attended our house was extremely helpful

July 30, 2025
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Reply from LPA Now

Thank you for your kind words! We’re so pleased to hear you felt confident with our service and found our colleague helpful.

Rated 5 out of 5 stars

Great service.....would recommend using this company

Process was very easy and everyone I spoke to was so helpful. Would definitely recommend.

July 25, 2025
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Reply from LPA Now

Thank you so much for your kind words! We're glad you found the process easy and our team helpful. We really appreciate your recommendation!

Rated 5 out of 5 stars

Excellent service…

Whilst we haven't got the completed documentation from the Office of the Public Guardian yet (they take ages) our experience with LPA Now has been excellent. Very fast to respond and begin the process with excellent communication. Much less expensive and more responsive than solicitors would be (and you wouldn't get a qualified solicitor anyway). Recommended.

July 24, 2025
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Reply from LPA Now

Thank you for the lovely review! We're really pleased you found our service fast, responsive, and great value. It means a lot to have your recommendation!

Rated 5 out of 5 stars

LPA Now

Fast, friendly and very helpful throughout the process of making LPA I would highly recommend. Thank you to the team at LPA Now.

July 2, 2025
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Reply from LPA Now

Thank you so much for your kind words! We’re delighted to hear you found the process fast, friendly and helpful. Your recommendation means a lot to the whole team at LPA Now.

Rated 5 out of 5 stars

A great, efficient and stress free service.

Such an efficient, stress free service. Very clearly explained from the beginning and delivered to that explanation.

July 9, 2025
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Reply from LPA Now

Thank you for your kind words! We’re so pleased you found the process clear and stress-free.

Rated 5 out of 5 stars

A Wonderful Professional Company

A wonderful professional and friendly company to deal with. I wished l had known about this company as the first time we attempted as a family to complete the LPAs by ourselves, we messed up.
Mum had a stroke recently, and we needed to get LPAs in place. I came across LPA Now. I am glad l did. Malcolm was very professional and explained in detail the workings of LPAs.
We requested a home visit, and the response was swift. John Ryan contacted us, and within a couple of days, he visited the home.
John again explained in detail the workings of LPAs, and all questions were answered and easy to understand.
I can't fault this company, and without hesitation, I would recommend them.
To Malcolm John and Michelle, thank you for making the whole process seamless.

June 24, 2025
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Reply from LPA Now

Thank you so much for your kind words and thoughtful review. We're so glad we could support your family during a difficult time and make the LPA process smooth and stress-free. Malcolm, John, and Michelle all appreciate your lovely feedback!

Rated 5 out of 5 stars

outstanding Service.

outstanding Service.
So easy I just made one phone call and the rest followed very very quickly. There was very understanding with my mum who is 95 years of age. You could not do any better.
100% Service

July 2, 2025
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Reply from LPA Now

Thank you so much for your kind words! We're thrilled to hear everything went smoothly and that we could support your mum with care and understanding. We truly appreciate your feedback!

Rated 5 out of 5 stars

Very Professional and gave good…

Very Professional and gave good guidance and honest in their transactions. Not like our previous Legal Company experience, with obtaining Power of Attorney, who asked for funds upfront and then never responded to our phone calls or emails.

June 4, 2025
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Reply from LPA Now

Thank you for your review. We’re pleased to hear you found our service professional and that our guidance was helpful. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

LPA made the process very simple and…

LPA made the process very simple and easy at such a hard time for my family. Everyone was helpful and especially John who visited the home to complete the forms.
Would definitely recommend

June 3, 2025
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Reply from LPA Now

Thank you for your kind words. We're so glad we could help make things easier during a difficult time. We'll be sure to pass your thanks on to John. Your recommendation means a lot to us.

Rated 5 out of 5 stars

I had no problem with having a LPA done…

I had no problem with having a LPA done from this company. People are very helpful and knowledgeable to sort out any issue this is third time I have used them.

May 27, 2025
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Reply from LPA Now

Thank you, Om! We're so pleased to hear you've had a smooth experience with us each time. We truly appreciate your continued trust and kind words!

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