LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. #21 of 250 best companies in Non-Bank Financial Service
  2. #28 of 201 best companies in Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,029)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They get the job done.

The women are very nice there. The get you in and out. They let you know what they can do for you right away. If you have questions they have the answer's.

May 1, 2025
LPI Loans logo

Reply from LPI Loans

Hi, Karen! Thank you for the sweet review and 5 stars! We're so happy the Clinton team takes such great care of everything for you!

Rated 5 out of 5 stars

Always have a good experience with LPI

Always have a good experience with LPI. Very friendly staff and more than willing to work with you.

April 23, 2025
LPI Loans logo

Reply from LPI Loans

We're so happy you continue to have good experiences with our DM team, Bryce! Thank you for the kind words and 5 stars!

Rated 5 out of 5 stars

Great Customer Service

Very thorough. Was able to answer any questions we had. Very quick!

April 25, 2025
LPI Loans logo

Reply from LPI Loans

Hi, Stevie! We're so happy the Des Moines office provided you with such a great experience! We appreciate your business!

Rated 5 out of 5 stars

Was my first loan on my own

Was my first loan on my own. Made it happen fast and friendly. And explained everything

April 9, 2025
LPI Loans logo

Reply from LPI Loans

Hi, Jason! We're glad you had a good experience with our Sioux Falls team! Thank you for taking the time to share this - we appreciate your business!

Rated 5 out of 5 stars

Always an easy process through lpi…

Always an easy process through lpi loans. They always are able to get you in quick and out the door quick with a loan in hand.

March 27, 2025
LPI Loans logo

Reply from LPI Loans

Thank you for taking your time to share your kind words, Joshua! We appreciate your business!

Rated 5 out of 5 stars

Always ready

I was struggling and needed to get my car fixed but still had a balance on my loan with LPI. They didn't hastate and quickly looked to see what they were able to help me out with. Even with my balance I was able to get the amount needed and they just added it to my loan. I couldn't be more grateful for all their help. I highly recommend and will continue to do business with them.

January 24, 2025
LPI Loans logo

Reply from LPI Loans

We love this sweet review, Esmie! We're so happy we were able to help in your time of need! We appreciate you taking your time to share this and we thank you for your business!

Rated 5 out of 5 stars

I love LPI their staff is exceptional…

I love LPI their staff is exceptional there easy to work with and I would recommend them every time to anyone

March 24, 2025
LPI Loans logo

Reply from LPI Loans

Awesome review, Marti! We're so happy you had an exceptional experience with our Davenport ladies! We appreciate you!

Rated 5 out of 5 stars

I got the loan without hassle and they…

I got the loan without hassle and they was friendly

April 8, 2025
LPI Loans logo

Reply from LPI Loans

Hi, John! We're so happy we could rock out a friendly and hassle-free experience for you! We appreciate your 5 stars and we thank you for your business!

Rated 5 out of 5 stars

Family

I don't know what to say that would really get my point across other than these wonderful people at LPI loans are like family to me. I have had 3 loans with them and they have been nothing but professional, friendly and courteous. Thank you so much and congratulations on a well deserved 5 stars. :}

March 20, 2025
Unprompted review
LPI Loans logo

Reply from LPI Loans

We love this review, Terry! You really got your point across to us and you are family to us, too! We appreciate your continued business and taking the time to share these kind words and give us 5 stars! Thank you!

Rated 5 out of 5 stars

Help me out in pinch with what I needed…

Help me out in pinch with what I needed money for great staff from day 1 to the end of my losn

March 3, 2025
LPI Loans logo

Reply from LPI Loans

Hi, Brian! Thank you for taking the time to share your experience! We're so glad they could get this done for you, thank you for your business!

Rated 5 out of 5 stars

Always been a help when needed

Always been a help when needed

February 25, 2025
LPI Loans logo

Reply from LPI Loans

Hi, Amy! We're so glad you continue to choose us for your needs! Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Great people

The best group of people I know…

January 13, 2025
LPI Loans logo

Reply from LPI Loans

Awww, shucks! Lovely review, Columbus! Thank you so much for the sweet words and 5 stars!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look