LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. #21 of 250 best companies in Non-Bank Financial Service
  2. #28 of 201 best companies in Financial Consultant

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy.

August 5, 2024
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Reply from LPI Loans

Thank you for taking your time to share your experience and give us 5 stars!

Rated 5 out of 5 stars

The ladies are always polite and I…

The ladies are always polite and I can't say that there's room for improvement because you ladies are pretty much perfect with how I've been treated; if I have a question, they always help me get the answer. Never had a problem with my account or getting the information I need. Thank you very much ladies!!!!!! My approximate date was August 19th, 2024

August 19, 2024
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Reply from LPI Loans

What an awesome review, Polly! Thank you so much for the sweet words and for sharing your experience! Can't wait to share with the Davenport girls! We appreciate you!

Rated 5 out of 5 stars

I really appreciate the service

I really appreciate the service and how they helped in

September 5, 2024
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Reply from LPI Loans

Thank you for sharing your experience, Otis! We appreciate your 5 stars and we thank you for your business!

Rated 5 out of 5 stars

Fast

Fast. Had everything needed ahead of time.

August 29, 2024
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Reply from LPI Loans

So glad you had a speedy experience with our Sioux Falls location! Thank you for the 5 stars!

Rated 5 out of 5 stars

Always willing to help me where I am

Always willing to help me where I am. They do whatever it takes to get me to yes. Even with my past credit mistakes, and Misshaps

September 10, 2024
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Reply from LPI Loans

Awesome review! We do our best to understand our customers past situations and where they've been! We're glad we could get you to yes, thank you for sharing this!

Rated 5 out of 5 stars

Staff was great and very helpful in my…

Staff was great and very helpful in my time of need and very fast thanks again

September 1, 2024
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Reply from LPI Loans

We're so happy we could be there in your time of need, Chad! Thank you for the sweet review! We appreciate your business!

Rated 5 out of 5 stars

Easy and simple

I am now on my second loan from LPI and I couldn’t be more happy with everything. Hassle free and they really do get you that “yes”! The process was easy and straight forward. My credit score has improved! And when I contacted them for a renewal it was ready that same day!

August 9, 2024
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Reply from LPI Loans

We love your amazing review, Rebecca! We're so happy your experience has been a wonderful one and we're thrilled you're credit is improving! Thank you for sharing this and thank you for choosing LPI!

Rated 5 out of 5 stars

I have a very positive and caring…

I have a very positive and caring relationship with Lpi, family emergency, automotive trouble they have had my back. Great company, great rates

July 1, 2024
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Reply from LPI Loans

We are so happy to have your back, Gregory! Thank you for the stellar review and 5 stars! We thank you for your business!

Rated 5 out of 5 stars

Loan

Always verry respectful .fast and caring for people like me going true hard times

June 28, 2024
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Reply from LPI Loans

We're so happy the Clinton office took such great care of you, Andrea! We appreciate your sweet words and 5 stars!

Rated 5 out of 5 stars

Easy process

Easy process, friendly staff, quick receipt of funds!

July 18, 2024
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Reply from LPI Loans

So glad you had such a seamless experience with our Des Moines team, Nicole! Thank you for taking the time to share!

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly faces, overall just a great experience.

July 31, 2024
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Reply from LPI Loans

We're so happy you had such a great experience with our Muscatine ladies, Chasitey! Thank you for the sweet review and 5 stars!

Rated 5 out of 5 stars

Excellent service

Excellent service! Have had multiple loans, great service & friendly helpful staff!

June 27, 2024
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Reply from LPI Loans

We're so happy you continue to choose us as your lender, Priscialla! Thank you for the 5 stars and sweet review! We appreciate your business!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, great response time, and worked around my schedule. Explained everything in detail and everything was completed prior to appointment. All I had to do was go over all the paperwork and sign. Great experience.

June 21, 2024
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Reply from LPI Loans

We're so grateful the CR team provided you with such an awesome experience! Thank you so much for taking the time to share this. We look forward to working with you!

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