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Rated 5 out of 5 stars

The level of customer service at LS Engineers is extremely high to say the least.Having recently purchased some kit , Sara Sales team supervisor contacted us the same day to verify that the parts we h... See more

Rated 5 out of 5 stars

There are not many companies like L&A Engineers left. Easy to contact. Knowledgeable and genuinely helpful staff. Massive inventory. Correct item every time. Reasonably priced delivery, same day desp... See more

Rated 5 out of 5 stars

I contacted L&S about 2 minutes before they closed on a Friday afternoon. The lady I spoke to couldn’t have been more helpful or patient despite it being her going home time. She clearly explained all... See more

Rated 5 out of 5 stars

Ordered a Honda mower clutch cable on Monday and received it Tuesday morning. Incredibly well packed with a Bubble protected Jiffy envelope, Brown cardboard envelope inside with the cable in a plasti... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We stock spare parts for top brands and popular products in the construction and garden machinery industry, including Stihl, Honda, Belle, Husqvarna & Wacker


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I needed Stihl parts!

I needed Stihl parts. The website is comprehensive and easy to navigate. The parts were available and dispatched the next day. Great service.

July 31, 2025
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Rated 5 out of 5 stars

Very fast delivery

Ordered a service kit for a Stihl strimmer yesterday, the kit arrived early this morning, very quick and reliable service. I’m not sure if I’ve used this firm before, but I will certainly be using them from now on thanks ever so much for a very good service

July 4, 2025
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Rated 5 out of 5 stars

Great company

Helpful on the phone and the person speaking actually knew what he was talking about. Makes a change from lots of companies out there.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered parts for my Honda HRX 476 and…

Ordered parts for my Honda HRX 476 and came within two days. I liked how the parts diagram showed all the parts and numbered them so you know what you were after. I now have a working mower again and will certainly use L&S next time my mower decides to annoy me and not work- lol
Thanks guys

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Part needed for 10+year Old Echo Grass-Trimmer/Brushcutter. Ordered on a Tuesday evening,delivered <48hrs later. Excellent all-round communication/service. Highly recommend.

May 22, 2025
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Rated 5 out of 5 stars

Part for 16 yo machine

I needed a broken part for a 16 year old machine, I wasn’t very hopeful. Did and internet search and found L&S engineers, found the part on their website, not in stock so I emailed L&S,who promptly said they would order the part in if I placed an order.
Placed the order and five days later I have the correct part at a reasonable price.
Excellent service and I will use again.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

Information on the website was comprehensive and accurate, the price was competitive and in stock. The item was delivered the next day, so overall a smooth purchasing experience, will use again.
It was nice to see the Stihl part was made in Switzerland rather than the USA. The US-made parts are normally low-quality steel and don't hold their edge.

April 8, 2025
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Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service. Ordered a replacement strimmer head. Arrived the next day. When it turned out to be the incorrect item I had ordered, the return and re-order was very efficiently and courteously handled.

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

12 weeks later!

Order placed on the 1st of January. Advised that it was on 'back order' so would be delayed by a few weeks. (Fair enough).

Its now 13th of March and still no part!
Have enquired several times about the order status and have been fobbed off with replies saying it was being dispatched that afternoon.
Expecting a prompt refund!

January 1, 2025
Unprompted review
L&S Engineers logo

Reply from L&S Engineers

We are really sorry for the delay with your order. Unfortunately, one of the items you ordered was on backorder. As this item isn't a regular stock item, we are relying on the manufacturer to send it to us. Sorry again for this Mark. Please contact us directly if you need any further information. Thanks Becky.

Rated 5 out of 5 stars

Great prices, website and staff

Ordered Stilh hedge trimmer parts on Friday afternoon. Came through the letterbox Sat morning. And that was with the cheapest postage. Brilliant service. Good prices and very helpful staff.

February 21, 2025
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Rated 5 out of 5 stars

Great Customer Service

I contacted L&S about 2 minutes before they closed on a Friday afternoon. The lady I spoke to couldn’t have been more helpful or patient despite it being her going home time. She clearly explained all options to purchase components and how to receive the items as quickly as possible. Such a friendly level of service combined with great prices and prompt delivery makes this a real stand-out company! Thank you!

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

What tremendous service

What tremendous service! Excellent selection of obscure parts, reasonably priced and amazing delivery. I ordered several small parts for my eldery chainsaw in the early afternoon and they arrived the next day before noon.
Thank you.

January 3, 2025
Unprompted review

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